1PointMail

Review of 1PointMail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About 1PointMail

1PointMail is a cloud-based email marketing solution that helps small to midsize businesses create and execute custom marketing campaigns. The platform allows users to manage lists, personalization, optimization, contacts, information upload, query responses and reporting. The campaign manager module in 1PointMail enables users to build email campaigns and personalize content for different target audiences. Key features of the solution include data import/export, automapping, custom fields, test campaigns, custom bounce rules and domain suppression. Additionally, its analytics functionality allows users to view and download detailed reports on bounces, open rate, clicks and unsubscribes in Excel, CSV, Text and PDF format. 1PointMail enables users to define tracking parameters and analyze campaigns performance using Google and Adobe Analytics. In addition, the system integrates with various third-party applications such as WordPress and Shopify. The product is available on a per month subscription basis and support is extended via phone, email and online helpdesk.

1PointMail Screenshots

1PointMail Features

Features of 1PointMail
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management

1PointMail Integrations

Google Analytics 360 logo
Google Analytics 360

Customer Reviews

See why people love 1PointMail

5 Star
90%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
0%
Jarad W.

Jarad W.

Verified User
Used daily for less than 2 years
Dec 22, 2025

Excellent Deliverability and Motivated Customer Service

Verified reviewer

What they liked
  • 1PointMail delivers to the inbox
  • Period
  • As a marketing professional, I've used 2 dozen email service providers at varying price-points, features, and volumes - from sends as low as several hundred to as much as over 1 million contacts
  • Regardless of volume, deliverability is key and 1PointMail has figured out how to reliably serve large-scale customers at a very affordable price
  • Their customer support is fantastic
  • They have always worked with me on my issues through resolution, offered advice and recommendations that have made my campaign perform better, and are always available when we have issues
  • For the deliverability, service, and price, these guys can't be beat

Verified Professional

Management Consulting · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Overall an excellent choice

Still cannot find a better value for the investment. Does everything I need it to do.

What they liked
  • Full featured list management, HTML content editor, segmenting and reporting
  • Dynamic segmenting of lists has proven very useful
  • The system is set up to ensure lists are clean
  • The service has been excellent
Room for improvement
  • The process for lead scoring could be made a bit easier
  • Also more native integrations with other technologies such as with Zapier or CRM's

Verified Professional

Management Consulting · 11-50 employees

Used monthly for less than 2 years
Dec 22, 2025

Solid Platform

Management Consulting

What they liked
  • The software has a clean look and is straightforward to use
  • I really like the campaign reports, along with their customer service
Room for improvement
  • The software does not include email templates
  • As well, depending on what browser you use, the software can perform slow

Verified Professional

Financial Services · 1001-5000 employees

Used weekly for less than 2 years
Dec 22, 2025

Great product with great customer service

The product is extremely easy to use and their reporting suite shows me exactly how my KPI's are being met. Great product

What they liked
  • This product is extremely easy to implement and use, on the rare occasions when I do have an issue the customer service team is second to none
  • Compared to the competition 1PointMail is easier and more budget friendly
  • They work with me to get my KPI's turned into effective email campaigns & their reporting shows me exactly what impact the mailing had with my customers
  • I can't recommend this company enough
Room for improvement
  • Compared to the competition, there is no question that this is the easiest software to use
  • The only real negative that I have is their customer service team regularly calls to insure that their product is meeting my expectations, if you can even call that a problem

garry w.

Verified User

Logistics and Supply Chain · 2-10 employees

Used daily for less than 12 months
Dec 22, 2025

1 POINT MAIL : A great tool to generate leads and grow business through email marketing

A great tool for startups and small businesses to grow in today's competitive market, provides good leads to run online business

What they liked
  • Lead generation, easy to use, best in market while comparing prices
Room for improvement
  • no chat support , some times leads provided tend to incorrect

Mathew H.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 12 months
May 28, 2026

Excellent prompt service

From the very beginning 1Pointmail have done everything they can to help and educate us on their software and better options that would better suite our business. They are always quick to respond to problems and always seem to go above and beyond what you would expect. Chris has been very helpful and has even been on the phone a number of times to talk us through options and some of the training and problems that we were seeing at the beginning. Overall I would highly recommend 1Pointmail the system is very easy and slick to use.

What they liked
  • The software itself is very easy to use and all the extra features that it contains is a bonus like scheduling mailings, being able to create your own templates and reuse them is also a options which other systems do not offer
  • Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings
Room for improvement
  • None that I can think of

Verified Professional

Management Consulting · 201-500 employees

Used weekly for less than 12 months
May 28, 2026

smooth emailing management

Management Consulting

What they liked
  • I particularly like the software's feature of being able to customize the template
  • A lot of other softwares make it clunky, but 1pointmail makes it easy to use
  • Also scheduling mail is very useful as our services involve a lot occasion-based email marketing
Room for improvement

Integration with other services like eventbrite could make the software even better

Cathy Z.

Verified User

Marketing and Advertising · 11-50 employees

Used weekly for less than 2 years
May 28, 2026

Best Customer Service We've Found

These guys are amazing. It's not that there are NEVER problems. There are always problems when you're dealing with tech. The way they deal with them is outstanding. Rapid response is putting it mildly. I am super happy with the product as well and the competitive price allows me to make money while offering my clients competitive prices. Bravo!!

What they liked

It takes a little bit of a learning curve, but after a few uses, it's very easy to operate

Room for improvement
  • A wide array of functionality

-- Founder a.

Verified User
Used unspecified for unspecified
May 28, 2026

Fantastic Software, Excellent Customer Service. A Great Business Partner.

The 1PointMail software is very easy to use and is very reliable. It allows me to set up and initiate email campaigns easily, and the tracking software maintains updated results very well. It also has great capabilities for creating opt-in forms and campaigns. And it has great segmenting capabilities which allow me to deliver to my list subscribers exactly what they are looking for. The other great thing about 1PointMail is their customer service. It is absolutely the best customer service I have ever received. They worked with me through every step of setting up and getting established. They were flexible with scheduling calls and meetings when I needed them. They were delightful to work with. And they were incredibly skilled! I would recommend 1PointMail to anyone who is serious about running top notch email marketing campaigns. They are the best. Hands down.

Marshall L.

Verified User
Used unspecified for unspecified
May 28, 2026

Best customer service experience I've ever had

I started using 1Point after growing frustrated with other platforms getting in my way and trying to help without actually being helpful. 1Point does exactly what it says on the tin - it sends marketing emails, and it does it well. 1Point is a lot more than just a program, though; it's also an amazing company. Instead of simply selling you a product and moving on to the next customer, they establish a proper partnership that's always there when you need it. I know that, if I ever run into trouble, I can always give Chris a call, and my problems will be solved. I wish I could say the same for the rest of my software!

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1PointMail

1PointMail

4.8
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Starting at $49.00 per month

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