Aline
Review of Aline Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Aline
Aline Screenshots
Aline Features
Aline Integrations
Customer Reviews
See why people love Aline
Verified Professional
Health, Wellness and Fitness · 11-50 employees
Great System Flow -- Improved Sales
My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased.
- "Forces" you to schedule follow up and keeps the sales process moving
- Was easy to learn and easy to use
- Web based so you can work from anywhere
- There are many standard reports, but running custom reports is a bit cumbersome
Paula M.
Verified UserHospital & Health Care · 51-200 employees
New Reporting Features are Appreciated/Needed
Since the merge it has been very good. I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team.
- I truly appreciate the added reports that Aline has brought to us from the merge with Enquire
- The ease of use on the reporting
- I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy
- All important to our Team
- I do a weekly management level report and share the stats from the reports weekly
- Occasionally, response time for an issue a community is having is lengthy
Switched From
I requested as I believe that is a conflict of interest since we get leads from them. The CRM was not adaptable to the information we need or level of reporting we need.
Why they chose it
"We chose Enquire that merged with Aline. A positive thing!"
Lindsy A.
Verified UserHospital & Health Care · 5001-10000 employees
Enquire
Verified reviewer
It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect
Some of the navigation is difficult, I feel like things are clunky and it be more streamlined
Lynda C.
Verified UserHospital & Health Care · 11-50 employees
Portola Gardens Review
It helps me organize my day and plan for future appointments. It also gives me insight as to the prospects needs and income.
- Quick emails so that I can respond to the prospect in a timely fashion
- Detailed health care and move in information
- Scheduling tours without contacting me as to my availability
Karina R.
Verified UserHospital & Health Care · 201-500 employees
Sales user
Verified reviewer
- Good CRM for tracking appointments, and logging notes
- unable to see amount of activities per day
Rodney A.
Verified UserHospital & Health Care · 501-1000 employees
Aline review
Verified reviewer
- Ease of use
- Notifications in email is great
- There really isn't any that i can think of
John D.
Verified UserHospital & Health Care · 1001-5000 employees
Easy Peasy
I have been very pleased and always learning something new.
- I love how user friendly Aline is and that their support staff are great
- I really can't think of anything that i would consider a Con in using Aline
Sidiki K.
Verified UserInformation Services · 2-10 employees
Inquire CRM: A powerful tool to effectively manage your customer relationship
Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although the cost of Inquire CRM may be a barrier for some businesses, its wide range of features makes it a powerful and effective customer relationship management tool. The ability to customize the user interface to meet the specific needs of each business is a major advantage, as is the ease with which the software can be integrated with other tools.Although the learning curve for Inquire CRM can be steep for some users, its use can be quickly mastered with the proper training. Customer support, though limited, may be sufficient for most businesses, and the availability of online documentation can also help users troubleshoot issues.Overall, Inquire CRM is a great customer relationship management tool for businesses of all sizes and in all industries. The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity.
- Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity
- Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's needs and personalize interactions with them
- Automation of tasks: Inquire CRM offers automation of tasks, such as managing emails, scheduling appointments and creating reports, which saves time and focuses on higher value tasks
- Sales Tracking: Inquire CRM tracks the entire sales cycle, from lead generation to closing the sale, helping to better understand the sales process and optimize results
- Personalization: Inquire CRM offers advanced personalization features that allow businesses to personalize interactions with each customer based on their specific needs
- Reporting and Analytics: Inquire CRM offers advanced reporting capabilities, allowing businesses to measure and analyze their performance and optimize their sales strategy
- Overall, Inquire CRM is an excellent CRM tool that offers a wide range of features to improve business productivity and results
- I highly recommend it to all companies looking to improve their customer relationship
- Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use
- Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses
- Steep learning curve: Learning how to use Inquire CRM can take some time due to its steep learning curve and the complexity of some features
- Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business
- Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance
- Limited integration with other tools: Inquire CRM's integration with other tools may be limited, which can be a drawback for companies that already use third-party tools for their CRM
- Overall, Inquire CRM can be a useful tool for CRM, but there are also downsides to consider before deciding to use it
- Businesses should carefully consider their needs and budget before deciding to invest in this software
Verified Professional
Hospital & Health Care · 1001-5000 employees
Not exactly up to the promise
Enquire is a nice vanilla CRM. If you’re looking for something that is ready to go out of the box and tell you how to run your sales organization, then this might not be right for you. But if you have a strong process and want to find a CRM that can be molded to fit (and you have the time and staff to set it up properly), then Enquire might be a good solution.
- Enquire is a new CRM in the senior care space and looks the part
- It is modern and built on good standards
- There needs to be more competition for CRMs in senior living, so I’m glad Enquire is here
- You have to really think through how to set up Enquire
- The examples they share in their sales process are very nice to see, but that’s not exactly what you get at the beginning
- You need to be prepared to set it up how you want it
- The company is growing FAST
- That’s great, but it also means that they are going through some growing pains in their account support
- We have been through many different support team members in the past year, and they don’t share information internally with one another very well
Rufino L.
Verified UserGreat people to work with.
Used daily for less than 2 years
- I like that it is web based so minimal support needs and ease of access
- I also like the ability to have plugins and automate tasks
- The process to create advanced reports could be easier and I wish their was a better mobile solution so that I could keep an eye on things from my phone
- I travel a lot and to be able to pull up a few key reports on my phone would be great
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