ALIS
Review of ALIS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ALIS
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ALIS Features
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Customer Reviews
See why people love ALIS
Robert R.
Verified UserHospital & Health Care · 51-200 employees
Our experience has been exceptional from the user friendly software to the first-class support team.
Verified reviewer
- The ease-of-use makes ALIS a stand out choice for EHR software
- Our employees love the layout and picked it up within the first couple minutes of use
- The first week, I had all of our Med Techs come up to me individually and say how much easier their daily routine is now
- ALIS keeps them on task by reducing clutter and showing only what needs to be seen
- The simple layout and color coding prevents confusion compared to other clunky software products
- From their sales rep to on-boarding manager to support team, we couldn't have been more happy and put at-ease
- They are all very knowledgeable about the software, responsive and easy to work with at the same time
- I have the number for support on speed dial and I am not exaggerating when I say that someone answers immediately, every time I call (no auto-attendant)
- Most of the calls I make are only general ALIS questions but if I see something isn't working properly, it is fixed right away
- Their whole team can respond to the entire range of requests
- Highly Recommended
- There are hiccups just as any other software but any issues I have, I can take to their fast-acting support team
- I always get a knowledgeable person on the line right away and my issue is resolved before I have a chance to have a negative thought about the product
Julie D.
Verified UserHealth, Wellness and Fitness · 11-50 employees
My experience with the ALIS system and their customer service has been very positive.
Our files and resident information is easily accessible.
- I like the fact that the software can be customized to my agency's needs
- In a constantly changing environment, ALIS keeps my agency up to date with licensing requirements
- ALiS makes it easy for us to add new resident and staff information as well as compliance documents
- This information is available to our staff on our computers, tablets and smart phones, so no matter where we are, we can communicate with our staff and have access to the information that is needed
- ALIS provides security clearances for our staff, giving them access to the information they need, without giving them the ability to delete important files
- If files are accidentally deleted, ALIS keeps files archived, so with a push of a button, they can be restored
- Their customer service is excellent, providing answers to my questions and problems in a timely manner
- ALIS updates every few months, and every time it updates, we have small glitches in our programs
- These are minor, but can be annoying
- For instance, in our notes the time saved reverts back to the default time , not the save time that we have requested
- If is annoying rather than a serious problem because the notes are archived, and we can still access them
Amanda C.
Verified UserOverall good
I feel that some of the features are not geared toward assisted living. I think there are some language barriers, or maybe definition of certain items areally different.
- Emars are great, and simple to use
- Care plan takes a great deal of time
Alessandra G.
Verified UserHospital & Health Care · 201-500 employees
Unparalleled Continuity, Flexibility, and Service
Compared to other assisted living software we looked at during our search, we selected ALIS as our solution for a number of reasons, but most notably ALIS's continuity between modules, ease of use, time and money saving potential, and excellent communication and understanding between our staff and the ALIS team. During the implementation stages, the ALIS team and software have exceeded our expectations time and time again. They took the time to truly understand how we operate, took into consideration our California-specific regulations and in-house procedures, and rolled out the least disruptive plan to switch from our manual paper-based system. Now with regular use on-site, the ALIS support team has been receptive to our feedback, and we have seen a number of our requests incorporated into their scheduled software updates. There are still a couple software features we have not rolled out yet, but we're working to do so with a combination of requesting modifications and re-evaluating our in-house processes. ALIS is very transparent about what new features they're working, and we are very excited about the direction they're headed in. Since going live on ALIS, we've experienced a significant decrease in paper usage and repetitive data collection and entry, increased transparency and accuracy in resident files, and our management staff spends more time on the floor interacting with residents instead of reviewing paperwork. Overall our experience with the ALIS software and team has been outstanding, and we look forward to rolling out the software to our future communities.
Ease of use, flexibility, and receptiveness of the ALIS team to incorporate feedback
Jamie H.
Verified UserHospitality · 51-200 employees
I am currently in the second ALF that I have brought alis into. Hands down, the best.
It makes my job easier, my staffs job easier, and it keeps us in compliance without having to keep track of all the little things you need to keep track of.
- Ease of use
- If you can use a smartphone, you can use this software
- From implementation through full use of the software, the team is always available and goes above and beyond
- Its not in every building in America
- I can not think of something that I do not like about the software
- I have sat here for 10 minutes trying to think of something
Ben S.
Verified UserThis software is intuitive and complete! The alis team is super, but we didn't need much help.
Verified reviewer
- There are many great things about alis, but the best is that the folks who wrote this software either really know the assisted living business or they listen really well to their customers
- I am a former business manager and engineer for a large manufacturing company used to good ERP systems
- I started my assisted living business 5 years ago and did not expect to find a solution this well done for a small company like mine
- Some of the good features are: Narc counts at shift change work well All information is real time and changes are pretty easy to make The system is really intuitive for an experienced caregiver Great visibility to meds and care items that have not been documented as complete After a month, my caregivers like this system better than our old paper system
- Most of what we like least they are already working to fix in the coming updates
- We run 2 shifts and the system is "set" for three shifts, but our current workaround is not bad
- We look forward to being able to make updates while offline that will sync when connection resumes
Jennalee F.
Verified UserHospital & Health Care · 201-500 employees
ALIS is the BEST for Assisted Living Med Pass and Caretracking
Everyone with ALIS has been so helpful. Tricia is always a phone call away and always answers. Their tutorials and trainings have been fantastic. It has been super easy to train staff from the start and all have nothing but good things to say about how easy it is.
- ALIS customer service cannot be beat
- The software is EXTREMELY user friendly but if I ever have a question I can always get a hold of someone to walk me through what I'm needing help with
There are SOOOO many options and sometimes choosing the right one that work for what we need can be trial and error, but having the option is great
Kacie K.
Verified UserHospital & Health Care · 51-200 employees
A lot of bugs at first
Not great at first, but once it’s officially up and running it is convenient.
- Once set up it was nice to be able to leave messages about the events that happened per resident
- You could even tag specific people or departments in those messages
- All of our residents information was kept in one program that could be accessed from dozens of locations through out the building
- Switching to this program was a pain as many of of users kept getting bumped off the system, then the couldn’t log in until and admin came to work the next day
- And if it happened on the weekend you couldn’t update notes, or access resident info, etc
- until an admin came in to contact the programs customer service which would then take at least an hour to get it working
Switched From
It was company wide.
Verified Professional
Hospital & Health Care · 11-50 employees
ALIS
Hospital & Health Care
- The ease with which you can find your items
- Helpful videos to support/educate your staff
- You have to go thru many steps prior to finding your icon
ANAVICTORIA F.
Verified UserVery easy to use and customer service is always friendly on the phone
Verified reviewer
- Easy to find what you are looking for
- Easy to do an assessments and like the fact that there are not too many buttons to push when completing/filing
- Nothing much to say about this software
- There are times when putting medications in can be a little tricky
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