Ally

Review of Ally Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Ally

Ally is a comprehensive software system that combines scheduling, electronic visit verification (EVV), integrated payment processing, and claim submission for home care registries. This solution is also suitable for clients with independent caregivers looking to access payment automation and tax form delivery. Ally can be accessed on any device with an internet connection and offers native mobile apps for iOS and Android devices. This solution allows caregivers to clock in/out via the Ally mobile app or using a telephony system. It uses GPS to verify the appropriate location at the time of care. With the app, caregivers can also access visit history, manage shifts, and view/print pay stubs. Additionally, Ally supports electronic signatures for insurance claims and can process credit card and ACH payments. Other features include push notifications, offline visit captures, customizable rates, drag-and-drop schedule changes, plus more. Pricing information is provided by Ally Home Care. Support is available via documentation, video tutorials, and other resources.

Ally Screenshots

Ally screenshot Ally screenshot Ally screenshot Ally screenshot Ally screenshot

Ally Features

Features of Ally
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics

Customer Reviews

See why people love Ally

2.0 / 5
Write a Review
5 Star
0%
4 Star
0%
3 Star
33%
2 Star
33%
1 Star
33%

Zyra C.

Verified User

Staffing and Recruiting · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Terrible Communication

Our overall experience has been mixed. Initially, the company was very hands-on and supportive during the transition. Unfortunately, this level of assistance significantly diminished over the months we worked with them.

What they liked
  • This software comes with a range of features and is user-friendly
  • Its contemporary design gives pages a polished and streamlined appearance
Room for improvement
  • This company struggles with poor communication and inconsistency
  • They frequently make "adjustments" and "improvements" that disrupt our operations and undermine the efficiency of our processes
  • Despite sending multiple emails and making numerous phone calls, responses are often delayed by several days
  • These issues have negatively impacted our relationships with both clients and staff, ultimately leading us to discontinue our partnership with them due to their questionable business practices

Imisuy F.

Verified User

Health, Wellness and Fitness · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

It has pros and cons

Verified reviewer

What they liked
  • accessible from any device, easy to navigate through the app
Room for improvement

no Spanish option for telephony EVV, inaccuracy of location, delay in answering inquires

Katie S.

Verified User

Hospital & Health Care · 11-50 employees

Used daily for less than 12 months
Dec 22, 2025

Do not waste your time! This software is terrible.

My overall experience has been terrible since day 1. The app that the caregiver's clock in and out with never works and payroll has been a nightmare. I hate that they don't care about caregivers not getting paid. It is not small amounts that are not being paid, it's hundreds of dollars.

What they liked

Easy to use and very simple if you are not looking for a lot of bells and whistles

Room for improvement
  • HORRIBLE customer service
  • Your average wait time on hold is 10 minutes
  • Ally has messed up payroll 3 weeks in a row
  • NOBODY at the company cares

Write a Review

Share your experience to help others make better decisions.

(0/5 Stars)

Decision Context

Ally

Ally

2
Pricing
Pricing available upon request
Visit Website

See what companies are saying about Software Advice

Great
Based on 619 reviews
Trustpilot
Professional Service

This is very useful service. The company presents itself in a very professional manner.

Ansuya, 1 hour ago

Subscription Successful!

You've been added to our newsletter.