Aloha EPOS
Review of Aloha EPOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Aloha EPOS
Aloha EPOS Screenshots
Aloha EPOS Features
Customer Reviews
See why people love Aloha EPOS
Justyna K.
Verified UserFood & Beverages · 10000+ employees
Like the table layout on the screen
For managers great tool to keep track of all the comps voids labor and etc.
- So much easier than micros
- Dummy proof for new servers
- Easy for servers to navigate
- Credits cards system from time to time goes down
- Customer service hard to reach in the timely manner
Switched From
I switch the company's and the new one was using Aloha not Micros. Day and night difference .
Brian H.
Verified UserHigher Education · 10000+ employees
Make your F&B ePOS work for you the easy way
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
- I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it
- Aloha is not one of those
- You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e
- g
- split checks, etc
- ), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want
- A la iPhone
- It really is that simple to use
- Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen
- But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses
Switched From
Ease of use means money saved
Verified Professional
Restaurants · 501-1000 employees
Should Have Stayed in Hardware - Not Good Software
I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game.
- The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc
- And the POS terminals are great
- But the software does not have much going for it
- This software looks like it was built super well for the early 10's and hasn't been updated since
- When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all
- Almost 10 years after being built, it hadn't made any UX updates
- The loyalty program, though it says it has the ability to segment, does not
- You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for
- There is no easy way to pull any of this Marketing information
Verified Professional
Hospital & Health Care · 11-50 employees
Great features, Difficult Access
My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.
- I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used
- The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems
- I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired
- I wish that there was a way to customize the color of the buttons
- When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus
- I also feel like the strength of Aloha is in its day to day use
- When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in
- Maybe if there was a 'helpful hints' type feature for new user that would be a great addition
Muhamet C.
Verified UserRestaurants · 11-50 employees
The Future of POS is Here
Easy to know the complete net of each individual at any given moment of the shift gave a bird's eye view of the dining room/area, increased sales production, supply and demand
Functionality is good, easy to rummage through, toggle and navigate made easy by touchscreen capable, orderly, tacks on prices for add ons
Color coating, less crowding, easy back office, waiters/waitresses may deceive (the system) easily if entrusted
Why they chose it
"Price and word of mouth"
Kelly M.
Verified UserFood & Beverages · 10000+ employees
The easiest Point of Sale System of them all to learn and use.
What is there not to like about software created for staff of all levels of experience. In previous places of employment, I had worked with the point of sale systems that were so intricate that it took me weeks to fully master all of the features to its operation, so I was a bit worried that Aloha would turn out to be another one of those. Little did I know that this would be the software that made me into the confident server I am today.
- The Aloha POS System was by far the easiest software I have encountered throughout my work experience in the Food & Beverage Industry
- The interface of the actual system itself that I used to enter customer orders into had everything right in front of your eyes on the main page of the screen, which allowed me to enter my orders quickly and accurately
- This layout also helped me manage several customers tabs at once without having to jump through several hurdles to do so
- Anytime an order needed a modification last minute, I was able to get the system to help in time
- There were honestly no features in this software that I came across and questioned its purpose or use
- Everything has a place and where that place happens to be just makes sense for the establishment that it is attached to
Verified Professional
Restaurants · 11-50 employees
Aloha Review
Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.
- I use Aloha at the restaurant I work at; it is the computer system we use to send our orders to the kitchen
- What I like most about this software is that it is very easy to use
- The layout and color scheme is nice and not too outdated or overpowering
- There is one specific issue that comes to my mind from using Aloha that I liked least
- When I was typing in an order one day and then sent it through to the kitchen, the kitchen was not able to receive the entire order of what I typed
- It got cut off and I think that was due to typing in too much information
- It may have also been because of the specific button I used
- Regardless, this isn't a big issue and it's not like people are going to be typing in "novels" to send into the kitchen
Verified Professional
Events Services · 51-200 employees
Great software for restaurants!
Aloha is a great POS for restaurants, I think it can be used for restaurants of all sizes. We were able to manage a high volume with the software. I was really happy with it and would definitely use it again.
- It was easy to use and setup all of the different variations for the restaurant food items
- It was also easy to use from a management perspective, track per person average sales, etc
Nothing comes to mind, it was a great software at the restaurant and easy to train employees on
Niklaus K.
Verified UserRestaurants · 51-200 employees
Leader for a reason
The reporting and back-end functions are easy to learn compared to other programs. Servers love how simple it is to use and learn. It's the fastest for ordering food I've come across.
- Visually appealing and powerful
- Aloha makes ordering items easy and it's also the easiest POS, I've worked with, to modify items
- The ability to transfer checks between staff could be easier
- Most places don't do that often, but others do
Kayla G.
Verified UserFood & Beverages · 51-200 employees
Super easy to use
I really like that is basically dummy proof and so easy to use, I just wish it wasn't so slow and laggy.
- It's EXTREMELY easy to use
- Easy to read format
- Every button or sub group tab on the screen is easily accessible
- It freezes too often
- There are lags at times
- I wish the program wasn't as slow as it is
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