AMO
Review of AMO Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About AMO
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Customer Reviews
See why people love AMO
Verified Professional
Non-Profit Organization Management · 2-10 employees
Great Overall AMS
Non-Profit Organization Management
- I love that this software is so very easy to use
- All of their modules are updated regularly
- The website module is a bit standard and looks like a template in format
Debra O.
Verified UserHospital & Health Care · 2-10 employees
AMO Association Management Software Review
Our experience with this software has been great. I manage multiple associations. When I started the business we had some associations on YM and some on AMO. The plan was to pick the better software so all our clients would be on the same platform. AMO won hands down. Now all of our association management clients are on AMO.
- This software is the heart and soul of association management
- It is very easy to use and helps us manage our members and events seamlessly
- For the price this is a great software to manage associations
- The event module is easy to use and the membership database allows us to easily run reports and communicate with our members
- Their customer service and response time is outstanding and far superior to many of their competitors
- The website editor is still a bit clunky
- We would like it to be easier to use
- We would also like to be able to send our newsletters with hyperlinks the way they are in Constant Contact without having to use a third party application
Switched From
We hated YM. It was much more difficult to use and cost a lot more. YM's support was horrible.
Why they chose it
"We inherited our first association management client who used AMO. As noted above we had other clients on Your Membership and we were very unhappy with Your Membership so we transitioned everyone to AMO."
Rajiv M.
Verified UserNon-Profit Organization Management
AMO works well when targetted at the right audience
Non-Profit Organization Management
- AMO works well when used in right environment
- The vendor is responsive for the needs of the organisation
It is difficult to re-engineer on its own, and outside support is required for any changes or customisation
Denise F.
Verified UserCivic & Social Organization · 501-1000 employees
Automated renewal time
100% satisfied! Initial setup was smooth, modifications were easy and customer service is fantastic, responsive and easy to talk to!
- Customer service is extremely informative and easy to ask questions
- I love that they share their screen and video it so I can review it later
- Reoccuring dues are annual and we’d rather do it in June
Switched From
Club was growing and dues renewals were very hard to handle.
Why they chose it
"Cost and preview demo."
Su H.
Verified UserNon-Profit Organization Management · Self-Employed
CSAE Highly Recommends AMO For Any Association
Exceptional. Truly rare customer service, and the direct involvement of [sensitive content hidden] and team is unparalleled. They truly understand associations, and it's so rare to find a company these days that has that depth of understanding! I highly recommend AMO to any association!
- CSAE has been powered by AMO for several years, and through several changes, growth patterns and more
- The system is quite intuitive, and yet it expanded each time we needed
- And, the personal help from [sensitive content hidden] - and team - was over-the-top exceptional
- The response time was always right away, and no matter our questions and needs, the AMO team has been there with us
- Thank you for being such a strong partner for CSAE and the association community in Colorado
I can't think of anything because no matter what we needed, the team at AMO would figure it out with us
Dennis M.
Verified UserEducation Management · 2-10 employees
Great Value - All In One Solution - Quick Implementation
The implementation was good. We challenged the AMO team they delivered so we maximized the system. We developed our own documentation and checklists of things that needed to be done monthly and annually. The team really listens and takes our recommendations to the team. Over the years we have seen many of those items included in the solution.
- AMO user for over 5 years and wouldn't consider switching
- It handles all aspects of our membership and event management
- The import/export of data is easy, easy to search on any given field either standard or custom fields, the messaging allows us to stay in front of our members with targeted messages
- We run several events per month and the member and non-member registration makes the process easy
- Post-event we can issue certificates directly from AMO and attach those certificates to member profiles so they have real-time access to them and minimize our phone calls
- Lack of documentation which I believe has improved since we implemented
Why they chose it
"Overall functionality, single solution versus multiple solutions, price for value, implementation timeframe."
Tina B.
Verified UserManagement Consulting · 2-10 employees
AMO Review
AMO has been an excellent tool for our association clients for more than 10 years and highly recommend them.
- This system is extremely user friendly and customer service is outstanding
- I have been an AMO user for over 10 years and have seen the progression made over the past few years and very pleased with the way the system is evolving
The website builder is difficult to navigate without assistance and it would be nice to have more messaging templates/features for sending items such as newsletters, etc
CoCo D.
Verified UserMarketing and Advertising · 2-10 employees
Top Notch Service Service
In 2012 we began looking for a better way to capture, house and track our membership and their dues. Data that once took weeks to sort and verify, now happens with a few simple key strokes! The features AMO offered then, were what we were looking for and they have only gotten better! Having been clients since 2013, we recommend the software and their team to anyone looking for a full service association/member management tool!
- The features that drew us to AMO were the ease of data import and member management
- When we discovered that the data received often changed year to year, AMO stepped in and wrote a new script, every time
- Sometimes it can feel a little clunky and the terms used on specific codes or labels don't match the way I think
- But this, only meant I had to retrain my brain ;-)
Why they chose it
"Customer Service and support. Their team walked us through every step of the process. They are still there today helping make changes, tweaks or updates, and always with patience and quick turn around!"
Jackie A.
Verified UserManagement Consulting · 2-10 employees
Customer Support Excellent
[SENSITIVE CONTENT] in customer support is such an asset to your organization. He is professional, has a great deal of patience, and is a true advocate for the needs of the users. Don't let him go! Matt's technical knowledge is incredible.
- Ease of individual invoicing of dues and posting payments
- All invoices to be under the individual/organization as with Your Membership/Community Brands
- They have many features that would be quite helpful in AMO
Ellen K.
Verified UserNon-Profit Organization Management · Self-Employed
Association Management
AMO provided my not-for-profit organization an easy to use database, website, event module and mobile app...all-in-one system. I am able to handle all of the administrative duties for each segment of the different programs and when I have questions, I always get a quick response.
- Ease of use and responsiveness of AMO staff
Inability of customizing individual members' profile page - although can add fields on the custom page
Switched From
Database was no longer being supported
AMO
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