AppointMate

Review of AppointMate Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About AppointMate

AppointMate by Delta Health Technologies is a cloud-based home health solution that helps private duty businesses of all sizes to manage their business operations. It features scheduling, billing and payroll functionalities. AppointMate can be offered as a standalone solution or integrated with Delta's Encore software suite and other third-party accounting and billing applications. AppointMate is compliant with HIPAA regulations and stores the patient and practitioner data in a central repository. AppointMate offers employers the tools that help them to gain visibility over staff and scheduling with dashboards that show real-time revenue, employee availability and logged hours, with alerts for overdue appointments. Employees can clock in and out via the integrated telephony or their mobile device, log timesheets and access turn by turn directions to clients' homes. AppointMate provides multiple reports that can be exported to Excel, CSV or PDF that help users to keep track of prospects and referrals. Support is available via phone and email.

AppointMate Screenshots

AppointMate Features

Features of AppointMate
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics

Customer Reviews

See why people love AppointMate

5 Star
25%
4 Star
25%
3 Star
38%
2 Star
0%
1 Star
13%
Doris Dee A.

Doris Dee A.

Verified User

Hospital & Health Care · 1001-5000 employees

Used daily for more than 2 years
Dec 22, 2025

Great Scheduling Softwear

Appointmate makes being audited an easy task. Reports are able to be customized so only the data requested is the data shared. Appointmate also helps minimize fraud due to its time date stamp on EVERYTHING!

What they liked
  • Functionality
  • Each screen has access to other screens so you don't have to bounce around, making it a proficient Softwear
  • Capability to edit, update, and correct
  • Able to upload paper documents supporting paperless and able to access from any location
Room for improvement
  • Once I became proficient using the Softwear, I no longer had issues

Melissa K.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Appointmate is great!

We really want to use Appointmate and if the paperless option were possible we would be so grateful!

What they liked
  • Appointmate is very user friendly
  • Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet
Room for improvement

Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting

Verified Professional

Hospital & Health Care · 10000+ employees

Used daily for more than 2 years
Dec 22, 2025

Decent product for the $$

Hospital & Health Care

What they liked
  • Appointmate is a system that allows you to schedule staff, manage customer and employee profiles, and allow your employees to clock in and out of work using a telephone
  • Since implementing Appointmate we have reduced our fraudulent timesheets by 100%
  • The verification feature of programming the clients phone number and the employee pin number has reduced our waste and made it safer for our business
  • The program is easy to use I just it was more optimized for mobile devices
  • Technical support is extremely useful and friendly
Room for improvement
  • Not as mobile friendly as I would like
  • Decent price for the program

Jamie H.

Verified User

Hospital & Health Care · 201-500 employees

Used daily for more than 2 years
Dec 22, 2025

Used this product for years. Love it

Hospital & Health Care

What they liked
  • It takes in every aspect of scheduling
  • You can live status track appointments and easily view from both client and employee aspects
Room for improvement
  • On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot
  • It's other positive aspects out way this

Gina T.

Verified User

Hospital & Health Care · 501-1000 employees

Used daily for more than 2 years
Dec 22, 2025

Great Program

Hospital & Health Care

What they liked

I loved this program once I learned how to navigate it Offered a ton of functions and reports

Room for improvement
  • It was hard to learn when I first started working at my old job
  • This was the hardest part about learning that job

Sherri W.

Verified User

Hospital & Health Care · 1001-5000 employees

Used daily for more than 2 years
May 28, 2026

Good options, sometimes slow

I have used Appointmate for nearly 9 years while working for my current employer. My role as Risk Specialist requires me to be very familiar with the functions of Appointmate. I have had to reach out for assistance from Delta in the past. Sometimes this has been very helpful and other times I felt like I was not getting my questions answered thoroughly.

What they liked
  • I like the ability to run many reports
  • This is crucial to my role as Risk Specialist within my company
Room for improvement
  • The program tends to run slowly at times
  • It gets bogged down and sometimes it becomes necessary to exit and go back into the program
  • This happens more frequently than it seems it should

Dina M.

Verified User

Hospital & Health Care · 5001-10000 employees

Used daily for more than 2 years
May 28, 2026

Good program

some things are not easy for the dcws to use when they clock in and out. Not all items i need to see are not in the mobile app for when I am oncall or doing reports at home.

What they liked
  • the ease to see clients information
  • reports
Room for improvement
  • Slow in speed to load
  • Very slow to move from one profile to another
Why they chose it

"n/a"

Christi B.

Verified User

Hospital & Health Care

Used unspecified for unspecified
May 28, 2026

Used for 4+ yrs, leaving it ASAP. Lack of support

Hospital & Health Care

What they liked
  • At the beginning, they were wonderful
  • But once they were bought out by Delta, that ended all support
  • I currently have five support tickets that are all in excess of six months old, and there has been no response at all
  • When I ask for any new info, I am always told the same thing: it is with the development team
  • The development team never gives dates; there is no promise that they will even fix the problem
  • I have a Report Request that is over three years old
  • I periodically update it just to poke them
  • I have never had a response on it
Room for improvement
  • Nothing
  • I am only waiting until our corporate office finishes their product and then will be moving away from this

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Decision Context

AppointMate

AppointMate

3.6
Pricing
Pricing available upon request

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