Aravenda Consignment Software
Review of Aravenda Consignment Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Aravenda Consignment Software
Aravenda Consignment Software Screenshots
Aravenda Consignment Software Features
Aravenda Consignment Software Integrations
Customer Reviews
See why people love Aravenda Consignment Software
Angelina V.
Verified UserRetail · Self-Employed
Easy to Navigate & Excellent Customer Service!
I have had a very positive experience with Aravenda and its staff. The software is easy to navigate, and the staff is very responsive to questions.
- I like that the interface is very simple to navigate, even for those of us who are not technologically inclined
- When I have a question about the software, [SENSITIVE CONTENT] is quick to respond and doesn't make me feel dumb for my lack of technology knowledge
- One feature I believe is missing is the ability to upload more than one picture at a time
- That being said, it is such a minor inconvenience that it works fine without that feature
- I would also like to be able to print labels using my Mac
Carol L.
Verified UserRetail · 2-10 employees
So simple and easy to use with amazing service and follow up
Of all the software available in this industry this is the easiest to use, its highly customize-able and the customer service and tech team really cares and checks in on us which I appreciate. They are happy to hear from us when we call in unlike our previous software company which took days to get back to us when we had a problem.
- Item entry is nearly error free now that we switched to this from another service
- My people can get the right information in the right fields on the first try which has improved productivity
- Its not really about the software, but changing programs is always difficult
- I will say the Resale Global service team made everything easy for me and my team and the one on one training they provided was excellent
Switched From
Price for value and we had so many issues with service. When we would call in the technical team was often condescending to myself and my employees. The patched together nature of the confusing interfaces and work arounds got too complicated to train and manage with my team. In addition, I was privy to receiving some forwards on internal emails that were being sent about my team which were so derogatory in tone and lack of respect or appreciation for their customers, it just reiterated what we were experiencing for years and we got tired of it.
Why they chose it
"The item entry and smart interface on Resale Global are unlike any of the other options out there and so much easier to train people on."
Sherry H.
Verified UserRetail · 2-10 employees
Aravenda Consignment Software is still a BETA product as of Dec. 2022.
The support staff has done their best, software is still in BETA stage of development.
- The menu design gets 4 stars - most of the menus are easy to use
- Data upload was difficult
- We had about 17k products to integrate and we were sold on the fact that it could be done quickly and accurately
- This was not the case, most of our store owned items are not correct in that they are trying to "pay" 50%
- This makes the sales reports inaccurate
- I am writing a local program to download all of the inventory each week so that I can get an accurate financial report
- It has taken 2 months to get our data uploaded and fixed
- I still have 3 pages of customer information to correct that did not get transferred correctly
- We were also sold on the idea that our consignors could easily get paid via PayPal on demand
- As it turns out, we need to issue "gift cards" to our consignors for them to collect their earnings via PayPal
- We have not started this process as of yet as we are very concerned that it is going to be time consuming
Switched From
Our inhouse program was a local program only. We wanted to start selling items online and rather than converting our program, Aravenda seemed like a viable solution.
Why they chose it
"We were sold on the fact that we could use our current tags that were on our inventory, that we would not need to close our store to migrate the data, and that the Aravenda was flexible enough to handle our 17k products. We also liked the way we were told the consignment tracking and payout worked."
Jimmy L.
Verified UserConsumer Services · Self-Employed
So glad I cleaned out my closets
A+ all the way around. I’ve worked with a lot of software in my time and I’ve never had a team that cares more about their customers and the customer success than this one.
I did a little bit of research after losing a lot of weight and wanted to sell a large group of professional clothing that I had accumulated but I liked best about Resale Global is that the TechTeam set up my Shopify website I didn’t have to do anything except approve photos and provide a little bit of background they had it all set up within a couple of days and I was up and running within a week
- There’s nothing that I don’t like really about this
- sometimes my Internet connection goes in and out but that’s not a problem for the software that’s my Internet connection
Why they chose it
"Didn’t get a call back from Liberty in the timeframe I was working with. The Resale Global team provided me a few references for their work and I spoke to them and that was all I needed to move forward."
Stephanie P.
Verified UserApparel & Fashion · 2-10 employees
Taking my business to the level
The folks running the operations are amazing. Very knowledgeable with the product and understand what the layperson is trying to describe. communication with I.T. is quick and responsive.
ReSale Global software has allowed me to take my brick and mortar business to the internet without having to wonder how I was going to accomplish that goal
- Fluidity
- the back office workings are missing a flow of components
- The page layout of 'items' and 'incoming inventory' do not show what is most relevant first
- Picture of item and description first, item inventory number after
Switched From
Personal communication for one. the 7 years that I've used ConsignPro no one has ever reached out to me to ask how everything is going? When I do call ConsignPro it's always a very sterile conversation. With ReSale Global I like the zoom meeting that are scheduled on my time frame and I can talk to I.T. even after hours.
Simon P.
Verified UserSports · 2-10 employees
We are so glad we chose Aravenda for our consignment store
Consignors love being able to see their products online to see if anything sold and how much credit or money they'll be receiving - I'd say this is one of the biggest differentiators we have from other consignment stores.
- We were a new business looking for the easiest way to run our consignment store
- Thank god we came across Aravenda as we tried a few other Shopify apps and they were nowhere near the functionality Aravenda provides
- From product entry to printing barcodes, the process takes less than a minute per item which is essential in running a business
- Setting up the barcodes on our Mac was probably the most challenging part but [sensitive content hidden] were super responsive and hopped on meetings whenever I needed help
- The only thing I'd say is when a product is returned sometimes it won't add back into the system and we have to restock that item manually
- Another issue we came across is if you have the email capitalized in Aravenda when it transfers over to Shopify the email doesn't match because it assumes it's lowercase
- We found the note wasn't showing up properly for the customer's store credit so we manually went back and changed all the emails so they didn't have capitals
Why they chose it
"Way more advanced and easy to use."
Jill W.
Verified UserRetail · 2-10 employees
Game Changer
When I had to close my doors (of the bricks and mortar shop) due to the pandemic, it was clear that I need to quickly pivot online in order to survive. The team reached out to me, and got me set up with an account and the software within a week. I was able to work directly with [SENSITIVE CONTENT] to set my Shopify store up exactly as I wanted, and they made thoughtful suggestions on how I could improve it as well. They handled all of the integration, and before I knew it I was rocking and rolling on my own and navigating the software like an expert myself!! The payout process was so simple, and my consignors loved being able to check in on the status of their items. Using this software has saved me so much time and frustration, I am so thankful I found it!
- This was by far the best decision I made for my business, and I only wish I had found it earlier
- I love the seamless integration (seamless for me, their team worked their tails off to make it so), the payout features, the way the system was easy to navigate, the consignor and product management pages, the list goes on
- There is nothing these folks haven't thought of to make the lives of consignment stores easier so we can get back to the business of selling
- The only challenge I had was it was a little bit tricky trying to integrate some of the features to work for me as I am based in Canada
- But this was expertly and thoroughly resolved by the IT team and they were able to walk me though every step
Why they chose it
"I had not even considered another product to be honest, [SENSITIVE CONTENT] had connected with me online, we got chatting and I soon realized how aligned I was with the company values and mission, and that their solution was exactly what I needed. I practically begged them to let me join!"
Kyle G.
Verified UserApparel & Fashion · 2-10 employees
Great product, amazing service
Verified reviewer
- Aravenda is a critical tool for getting our consignment program off the ground, and our shop in general
- It made tracking payouts a breeze, and best of all the customer service was seriously unmatched compared to any other SaaS I've used before
- The team always responded very quickly and was more than happy to take a call when needed
- Even better, they took feature requests, updates, and fixes to heart and often had them in done right away
- Nothing but the best to say about the team at Aravenda
The interface could use some modernization and a few more bulk editing tools, but the team is constantly improving features
Tammy K.
Verified UserRetail · 2-10 employees
Customer Service is Key
It was challenging at times to learn this software but we received such great customer service we were able to learn the system. Aravenda was always patient with our process and responsive to our questions and concerns.
- I appreciate the ordered way in which products are listed in this software
- The barcodes are easy to create and print
The way the software interacts with the printers, we use Zebra, is difficult but I think that is a function of the Zebra product rather than Aravenda
Switched From
We wee part of a national incentive to use Aravenda as an aggregator for selling on online through Shopifiy so we switched the brick and mortar shop as well.
Why they chose it
"See above."
Maxwell P.
Verified UserRetail · 2-10 employees
Best consignment software you’ll find
I own a Consignment Boutique in Fonthill, I struggled for months trying to find the right software that would work for my business. Then I found Aravenda and it has made running a business and the consignment end a breeze. Being able to have consignors log into a portal and check up on there account saves me time. Knowing where my business is standing for what I owe consignors helps me in so many ways, I highly recommend Aravenda ,the staff at Aravenda are extremely helpful they helped with getting everything set up and going!
The functionality of the software, how simple it is to use, and how quick it updates
- Everything was smooth and easy to use
- I highly recommend
Aravenda Consignment Software
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