Arbox
Review of Arbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Arbox
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Arbox Features
Arbox Integrations
Customer Reviews
See why people love Arbox
Avi (Abraham) K.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Arbox review
Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.
- Convenience and reliability
- Available anywhere and anytime
- Loaded with relevant features
- The team destroys every con that has popped up with excellent service and constant updating
- They’re always developing, so I have no real con to report
- They communicate timely with customers on updates in clear and practical ways
Switched From
Upgrade and centralize
Yu -.
Verified UserSports · 2-10 employees
Best Online Fitness Management Platform
Thanks to [SENSITIVE CONTENT HIDDEN]. They understand my frustration in the begining. After asking a lot of companies "do you have online payment processing system that is available in Taiwan to use?" None of these companies can offer this to me, including Arbox. But unlike other companies, [SENSITIVE CONTENT HIDDEN] was the first one who followed up my question even after I knew that we have no chance using online payment processing system through the soft outside of the country. And after couple meetings with [SENSITIVE CONTENT HIDDEN],I can feel that he was really trying to help me to solve my problem. So I decided to give it a try. Luckily, after a free trial, I deicdeed purchase an annual plan with Arbox, and the experience of customer service from [SENSITIVE CONTENT HIDDEN] after purchasing was awesome. He guided me through a few training sessions of how to use the software and was very helpful whenever I have a question and send him an email. He also made the transition from PushPress to Arbox very smooth. And they constantly letting me know that hey are working on new features and will keep me updated. Overall, It's really their willingness to help me solve the problems.
- It's easy to use
- And customer service has been very helpful
- Too bad that we as user in Taiwan couldn't be able to use online payment feature
- Hope we could hear some good new from Stripe to include Taiwan as part of system real soon
Switched From
Feature are easier to understand and use and the customer services is better.
Why they chose it
"Customer service and features that I've experienced. it's really easy to use once you know how to operate it."
Prentice S.
Verified UserHealth, Wellness and Fitness · Self-Employed
Review
It's okay.
- It's easy to use for members
- It is easy to navigate
- It lacks tools and easiness for admin
- Severely lacking features for ease of use , such as switching payments methods, owner tools, changing tools for users
- Sales system is a little confusing
Switched From
Price
Why they chose it
"Price"
Yael S.
Verified UserSports · 2-10 employees
Super awasome Software, And everything that comes with it
Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude
- The software is very easy to use
- It enables ongoing management, monitoring and conduct in a way that makes it very easy
- The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time
The Publish workout system needs a new desigh with some more options/ free adding options
Switched From
I decided to give Arbox's software a chance, because WODIFY were expensive in terms of price, their system was complicated so much that i didnt use all the functions they offered because it was complicated to understand. so i just paid a high price for minimum use
Why they chose it
"I received tutorials on the software, several times, every time I had a question I had someone to ask and a quick fix. Moved from the beginning I got the feeling that I would always get stuck or something and there would be someone to help me. Something I got less from the rest of the software"
Kara S.
Verified UserHealth, Wellness and Fitness · 2-10 employees
CrossFit Excursion's transistion from Zen Planner to Arbox
I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!
- I found that the software is quick to pick up
- It is easy and straight forward for billing purposes
- The toggle feature can be a bit confusing
- I was unsure if i was turning an option on or off
Why they chose it
"We decided to go with Arbox because we didn't want to get lost in the mega business that is MindBody. We liked that Arbox was a new product and we appreciate the drive that they had and the attention to our gyms unique-ness."
Ashley S.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Easy Set Up and Launch
Arbox has been amazing with their customer service and every time I have a question, they are quick to email me back. If I have a suggestion, it gets sent over to there tech team and most of the time they are able to produce the features I think would be a great help with the software. We had a slight confusion with the entering of the checking accounts but they worked non stop helping to get it right and checking in to see how everything was going.
- Simplicity where I need it and the reports have the information I need
- Web cam integration with my PC which Mindbody does not have for taking pictures of our members
- A branded app so my members get a fully personalized experience
- It is mandatory to enter an email address when adding in a new member even when they do have have or provide one so you have to make one up
- (We have senior citizens who are members and some do not have emails) And you can't use the same once twice so you have to continue to make them up
- No integrated card swiper so you have to manually enter Credit Card payments every time
Switched From
Price mostly. While Mindbody does have a lot of features that we like, they have way more than we need or use so we were paying for many things we didn't need.
Amishav E.
Verified UserHealth, Wellness and Fitness · 2-10 employees
great CRM and Gym managing app
great platform to manage your Gym.
easy programing set-upcharging is easy booking for WOD is easy managing each client so much more
- not something that effects you
- and from my experience with them its things they will add
Sonya B.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Best Technological CRM platform for Gyms & studios that brings office management&Control everywhere.
Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops. More control automation and insight view of the Studio finance aspects / customers needs. It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers.
- - Modern User Interface, and user friendly - Loaded with many capabilities Mainly for Members & Schedules with additional great features for Sales / Finance / Insights / Reports / Message Center
- - Automation Automation Automation - Availability over cloud - everywhere anytime
- - Great support, and customer service - answers each service issue in short time - Evolving company with responsive development and adaptation to the customer needs
- - Always comes with surprising new features and capabilities
- - Developed and built mainly for Gyms and less for Pilates Studios
- But
- Takes our Pilates aspects suggestions, open issues, and advises, and works now to adopt it to the platform and bring it to live
- - Missing Logging and backup capability for the users
- - Need to improve technical support analysis
Why they chose it
"We were convinced it is a modern and promising platform. And we were right!!!"
Iris A.
Verified UserSports · 2-10 employees
Arbox is not just an application. Its my partner
Arbox is my partner all the way, it helps me to run the studio smoothly , it is making my life easier. I dont have to be on the phone all day.
- It allows me to have a lot of free time , it is taking care of all the administration work
- Especially handling the waiting list
- It is not cheap
- But i have to say that it is worth it
Why they chose it
"I chose arbox from the start because they understood my needs , they were very patient and helpful. They are giving me a great service. The application meets my needs"
Lilach P.
Verified UserSports · 2-10 employees
Arbox Review
Very pleased with the system & the Arbox dream team!
- Very accessible and easy to use software, always updating & upgrading features according to the changes in the world
- The support team is friendly and willing to help
- There are some bugs in the app, the design get messy sometimes and it affects the user experience
- Needs a little precision with tiny features that can make work faster going
Arbox
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