ARCS

Review of ARCS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About ARCS

ARCS is a cloud-based panel management solution that helps research institutions schedule study sessions, manage participants and streamline other administrative processes. Professionals can use the dashboard to schedule appointments on a calendar and track the progress of sessions via actionable analytics. ARCS allows organizations to build personalized profiles for members with information, such as contact details, eligibility verification and more. Managers can assign questionnaires to specific participants, view comments and send updates via SMS. Additionally, it lets users create custom incentive programs with gift cards or reward points to improve participants’ overall experience. ARCS enables institutions to integrate the platform with Twilio and DocuSign, helping them capture members’ signatures across forms. Pricing is available on monthly subscriptions and support is extended via documentation and other online measures.

ARCS Screenshots

ARCS Features

Features of ARCS
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
Access Controls/Permissions

ARCS Integrations

Docusign logo
Docusign
Twilio logo
Twilio

Customer Reviews

See why people love ARCS

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Gerold M.

Gerold M.

Verified User

Research · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

ARCS does everything I need it to

Verified reviewer

What they liked
  • ARCS does everything that I need it to
  • I use it to recruit subject for clinical trial and this software does it all
  • I can program the questionnaire and disqualify subjects on any question
  • I can recruit with a pool or I can do simple data collection
  • It even helps manage appointments and keep track of payments
  • I can create lists that drill down to any customized attribute
  • If I want to find a population with a certain condition or skin type, I can, as long as I have captured that information on the registration questionnaire
  • Everything is completely able to be customized
  • If i need something specific that I cannot figure out on my own or with the help of the extensive online resources, I get very quick support from the team
  • They are friendly and patient and have never let me down
Barrie D.

Barrie D.

Verified User

Research · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Professional, State-of-the-art recruiting software that has helped our company Grow and save money!

we saved on recruiting time and on costs. we were able to fill our clinical studies in half the time and keep up to date records for all the volunteers that are currently registered. It is easy to use for both staff and subjects.

What they liked

since using this software, we have recruited studies faster, on time to deadline and continue to expand our capabilities by providing our clients with uptodate and real life information on recruiting

aleko m.

aleko m.

Verified User

Telecommunications · 1001-5000 employees

Used other for less than 12 months
Dec 22, 2025

few words about ARCS

Verified reviewer

What they liked
  • the product come fully customized for you to use, very easy to use
Room for improvement

whilst it is developed especially for your company some things may still need improvements but i must admit they have very strong team and their response to problems is lifesaving some times

Olivia A.

Verified User

Environmental Services · 501-1000 employees

Used weekly for less than 12 months
Dec 22, 2025

ArcMap

Verified reviewer

What they liked
  • The versatility and accuracy
  • As an environmentalist, it’s nice to be able to create my own maps
Room for improvement
  • It was very difficult to install properly on a Mac

Joel M.

Verified User
Used monthly for more than 2 years
Dec 22, 2025

Great technical support team and easy to program

Used monthly for more than 2 years

What they liked
  • Programming studies in the system is fast and easy
  • The ability to add unavailability in batches has been a great tool for us because we usually have multiple sites
  • Recently they've added mobile scheduling into the system and that will be a great tool for us in the future
Room for improvement
  • The system has been customized for our company so our experience is, I believe, different from other users
  • Issues that we've had with the system seem to stem from those customizations
  • However, the team at MSG has been very helpful with anything that comes up

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Decision Context

ARCS

ARCS

5
Pricing
Starting at $1,199.00 per month

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