Ballbutton
Review of Ballbutton Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Ballbutton
Ballbutton Screenshots
Ballbutton Features
Customer Reviews
See why people love Ballbutton
Victor U.
Verified UserRecreational Facilities and Services · 51-200 employees
Managing DIrector
We have grown as a company post Covid closure and BB has helps us tremendously.
- Its is built on a modern platform with a very professional look
- Ball Button clearly understands the complexity of our industry and has provides many solutions that have helped tremendously
- It has expedited all of our processes
- Change is difficult for all business
- Ball Button assisted us throughout this process
- Due to regional differences (East Coast vs West Coast) we have different names for certain activities
- It was challenging to understand and label our activities with the labels in BB
- All was learned and corrected in a short period of time
Switched From
Club Automation did not provide us the flexibility we need to operate our business in the manner we felt it need to be done. Cost was a major issue as well.
Molly N.
Verified UserSports · 2-10 employees
Ballbutton for the win 🤍
My experience with the [SENSITIVE CONTENT HIDDEN] has been nothing but positive. I can’t recommend him and ballbutton enough!!
- Easy to use
- Quick
- Accessible on phone, laptop, and iPad
- [SENSITIVE CONTENT HIDDEN] and support team are ALWAYS there if anything came up
- Payment system is integrated within platform
- Integration was very simple, everyone had an easy time getting used to the new software
- Nothing negative to report
Switched From
To quicken the process, allow pros to see their schedules, have customers get notifications
Why they chose it
"I chose ballbutton bc of my FaceTime call with [SENSITIVE CONTENT HIDDEN] that involved a product run through in real time. His excitement and love for his product was clear. There were also many new developments in the works. I wanted to be a part of the wonderful ballbutton community."
Derrick N.
Verified UserSports · 11-50 employees
Feature Packed Reservation Software
The overall experience with BallButton has been great! The customer service is superb! Even though we have run into some occasional bugs with some features, their customer service replied immediately and fixed the problem quickly.
- BallButton is easy to use but does take some time to get acquainted with all the features it provides
- Having a club that has multiple locations with different hours and court layout, BallButton was able to accommodate our unique guidelines and regulations we have with our members to ensure fairness and efficiency
- Aside from some bugs in some of the newer features, there isn't too much to complain about
- I do wish that some of the design elements would be geared towards other racket sports as well since it is mainly focused on tennis
Why they chose it
"Customer service was better than all other platforms. Price was not the cheapest but the customer service was much better than the cheapest platform. Also, the speed of the cheapest platform was too slow. At times, the cheapest platform would take minutes to go from page to page while navigating through the back-end of their settings. Ballbutton had the features we wanted, it was fast, and the customer service was excellent!"
Brent H.
Verified UserEntertainment · 201-500 employees
A great product
Very awesome, overall experience
- The software is very user-friendly
- It does not take long to get the hang of the software
- We haven’t come across any pitfalls that haven’t been fixed or dealt with
Switched From
Not user-friendly did not have convenience of the app.
andrew c.
Verified UserProfessional Training & Coaching · 201-500 employees
Country Club Tennis
Great
Customer service is great and the ability to customize to you needs is very helpful
- Very few things were not fixable with a simple phone call or email
Switched From
Poor customer service from previous provider
Rikus D.
Verified UserSports · Self-Employed
No Brainer
Have had great customer service throughout, New features regularly added, Open to feedback and customizing to indivual scenarios
- Very wide range of features Great visual design Great management Ease of Use
- None really - slight learning with with anything new but haven't had any issues
Jeffrey L.
Verified UserSports · 11-50 employees
Ball Button Review - MTC
Verified reviewer
- Ball Button is hands down the best software plat form I have come across to us at my club
- period
- Would love to see a court sheet on the app
Tsolak G.
Verified UserSports · 2-10 employees
Ballbutton the best software
The best software I have ever seen. Compared to my last clubs software which was a nightmare to use. Ballbutton is so much more interesting and easy to use and has futures that makes sense for the clubs to have. Some have absolutely no business in being affiliated with sports clubs.
- Very easy to navigate, book, cancel, modify compare to the rest
- There is nothing to mention
- Everything is very well implemented and easy to use
- There is nothing missing that you may need later
Timothy E.
Verified UserSports · 11-50 employees
Ballbutton hits a Winner
The overall experience has been stellar. Now that our clientele has been using it for a while, they are able to schedule tennis and paddle courts with great ease. Tech support responds promptly and professionally and is able to address any concerns.
Easy to implement Outstanding Customer service, support and training Web and mobile apps Amazingly easy to schedule courts
It took a while for our users to become accustomed to the software, but that was due to lack of familiarity by our users with scheduling this way
Mike S.
Verified UserReal Estate · Self-Employed
Ballbutton Solves a Challenge Well and Simply
Ballbutton solved a big scheduling problem for our club. Now we worry about playing, not scheduling.
- We are a simple club organization
- Ballbutton does everything we need simply and in a relatively user-friendly way
- Excellent feedback from our club members
- Ballbutton management has been extremely collaborative and very supportive
- Nothing to speak of
- Every minor glitch or issue has been speedily addressed by Ballbutton's management
Why they chose it
"They were responsive to our needs."
Ballbutton
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