BidClips
Review of BidClips Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About BidClips
BidClips Screenshots
BidClips Features
BidClips Integrations
Customer Reviews
See why people love BidClips
Mandy R.
Verified UserBusiness Supplies and Equipment · 11-50 employees
BidClips has been a great asset to the business!
Verified reviewer
It helps keep customers from falling thru the cracks by getting in touch with those we would usually not be able to communicate with
- I have not found anything yet that I do not like
Philip S.
Verified UserGlass, Ceramics & Concrete · 11-50 employees
Great experience all-around
From the product to the support, I don't have a better experience with any vendor. The team is fast to answer questions and provide support/training...as well as the customers love the product and experience they get by using it. We save so much time and expense by working with our customers through BidClips and each of our team members enjoys the work flow from the user experience.
- The templates and ability to see all communication in one place is so helpful
- Doesn't integrate with our operations software currently
Danielle H.
Verified UserGlass, Ceramics & Concrete · 11-50 employees
User
Verified reviewer
- Getting preliminary customer info about what work needs to be preformed
- Final Payments not getting entered into our POS without error
Caitlin O.
Verified UserGlass, Ceramics & Concrete · 11-50 employees
BidClips for Sales & Quick, Efficient Customer Communication
Verified reviewer
- BidClips software is extremely easy to learn and use
- Once you get started using it the process is very self explanatory
- The ability to create a service request for a customer, have all of their information in once place where you can easily gather information and details from them, communicate in real time with them via chat and sell the job is great
- Not only that but communicating internally with colleagues within the same request is a great feature to keep all of this customers information and info pertaining to the job in one "ticket" helps with communication and organization so nothing is overlooked or missed
- There isn't anything I can really note that I dislike or find as a con, other than the new contact feature not defaulting to the customers previous service address when you select their contact to build a new service request
- It would be nice if it defaulted to the last service address used, then if needed allows you to change or modify the service address while building the new request
Hollie W.
Verified UserConsumer Services · 11-50 employees
BidClips - WIN WIN for MoJo!
Gabe was great providing an overall picture of the system, how it will positively impact our business specifically.[sensitive content hidden] was great with the build out and fully understanding our branch utilization. He has been a tremendous resource to our CSR, [sensitive content hidden] who is managing the system for us.
I love the professional platform and representation to our potential customers ; very user friendly and love the follow up process as it is improving our close rate
Would love to be able to connect into current contact management platform for payments and scheduling
Michelle S.
Verified UserGlass, Ceramics & Concrete · 11-50 employees
Best update to the glass quoting industry in 30 years
It is the best update to quoting glass in my 30 years in the business.
- I love the automated follow-up feature
- The follow-ups are prescheduled
- Your customer is receiving a follow-up on a previously bid job while you are working on new bids
- The update is not as user-friendly as the previous version
- I think there are lots of unnecessary clicks that have to happen to get the same result as before
Rhonda M.
Verified UserGlass, Ceramics & Concrete · 11-50 employees
Wonderful tool that adds depth to the customer experience
Better understanding of specifics for proposing work
- The ability to communicate and share images with the layers of information is unmatched
- The canned messages and structure and great for managing the flow of information and allows us to easily reach out to the customer on a number of platforms
- Additionally, the ability to have a customer make payments while we are closed has proven to be so helpful
- There have been a great deal of changes since we first signed on with Bidclips and I would be more comfortable if there were less changes
- There seems to always be something new and I don't ever feel 100% up to speed with updates
Michelle K.
Verified UserGlass, Ceramics & Concrete · 11-50 employees
BidClips
We started using BidClips about a year ago only utiilizing it for minimal flat glass. We recently implemented auto glass and now more than ever we are excited that this transition has been pretty seamless. The office dynamic has changed, attitudes are better due to the fact that there is less stress and incoming calls. We are able to handle our walk in customers better and efficiently
- The photos provided for flat glass
- Integration went very smoothly with our company
- At this point we don't see anything that we would not use
- We are still getting familiar with the program and process
michell t.
Verified UserAutomotive · 11-50 employees
Bidclips is a great addition to our auto quoting.
Has helped our auto dept. a lot with quoting.
- Easy to communicate with customers
- Helps with talking to people that may not like or want to talk on the phone
get a lot of in complete ones, not sure if it's too difficult for the customer to fill out on their end
Steven H.
Verified UserAutomotive · 2-10 employees
Quick and Fast
Solved my problem with wasted time and energy driving around to customers who are really not very serious.
Gave me the ability to communicate with customer in a much quicker format than just email
- I do not have any problems with the application currently
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