Blackhawk Network
Review of Blackhawk Network Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Blackhawk Network
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Blackhawk Network Features
Customer Reviews
See why people love Blackhawk Network
Tracy O.
Verified UserEducation Management · 1001-5000 employees
Purchasing Gift Cards through a Punch Out
I have purchased physical and digital gift cards through the Blackhawk Next work, and it has been very easy to use.
- Ability to choose between digital and physical gift cards
- Wide variety of store that have gift card options
- Trying to share a password protected file with the links for the digital gift cards
- For some reason the links would work for my colleague when I copy and pasted the information
- However, it did work when I saved the password protected file as a different named file
- It may have been user error on my colleague's part
Why they chose it
"Familiarity, and the fact that I have used the in the past and the variety of gift card and ease of use, makes it my go-to~"
Raquel O.
Verified UserEducation Management · 10000+ employees
Recommended
Love the simplified ordering system that makes it easy to use within my company's punchout ordering system.
- Fast and Easy to use
- I was impressed by the selection – they had a great variety of gift cards to choose from
- It was a great experience
- Some of the photos of gift cards aren't easy to see so not useful for finding cards to order
- No other cons
Switched From
Company decision; likely cost related. I'm not involved in the decision-making
Clay H.
Verified UserAutomotive · Self-Employed
Good reward system.
Verified reviewer
- I liked their way of investigating my open and active disputes
- They were very helpful in resolving my issues
- The inability to link cards to any other payment platform was less than ideal
- Otherwise, its pretty good
april w.
Verified UserRetail · 11-50 employees
Above And Beyond
We have only had a couple cards with issues, and after contacting their support team, was resolved in minutes. i had one card when i first started using BlackHawk i wasnt aware of expiration. they went above and beyond by explaining in detail each step of redeeming, in ways i could understand, and then proceed to re activating my card for me so i didnt loose it when it was my fault so nothing bad here to say. i highly recommend anybody give them a try. its worth it for sure.
- support is top notch, quick to resolve any issue at hand, which is why i give five stars alone
- not to mention super easy to use
i have only had a couple of issues in the past with gift cards being redeemed, being delayed, and maybe more specifics on expiration dates in the future
Vindra R.
Verified UserMarket Research · 51-200 employees
Satisfaction Guaranteed
I was extremely satisfied with the experience from the time the order was placed to the time the order was received. This was a seamless and positive online experience. A variety of secure payment methods were offered ensuring a smooth checkout process. Received prompt customer support.
- The site is user friendly
- Easy to upload a large order going to multiple addresses
- Paying for the item was super easy
- I was able to connect with the account representative in a timely manner to unlock my account
- Received a confirmation email with the order details right after the order was placed
- The tracking information was email a few days later
- Happy with the service
- The site is easy to use
- I really don't want to complain when a good service is provided
- Placing the order is quick and easy
Alessandra E.
Verified UserHospital & Health Care · 10000+ employees
I'll never change this service!
I'm extremely satisfied with this service, which I often use for work-related reason!
- What I liked most about Blackhawk Network is the flexibility and convenience it offers through a variety of card options
- I really appreciate being able to choose between digital and physical (plastic) cards depending on the situation—it makes the service adaptable to different needs, whether it's for personal use, gifting, or business rewards
- The ordering process is quick and easy, and I was especially impressed with how fast the delivery was
- Both digital and physical cards were delivered promptly, which made the overall experience smooth and efficient
- This level of speed and reliability really sets Blackhawk Network apart from other similar services
- So far, I haven’t encountered anything I disliked about Blackhawk Network
- It’s been a smooth and beneficial service experience
Valerie C.
Verified UserHospital & Health Care · 51-200 employees
Clinical Research Coordinator
I had to change my phone number and I reached out and the person was able to help me. They have great customer service skills and I am very happy with them.
- Everything I needed was provided
- I am happy with them
- On a scale from one to ten they would get a 10
- There was nothing that i liked least about Blackhawk
- They are well coordinated and have great customer service skills
Allison A.
Verified UserIndividual & Family Services · 2-10 employees
Awesome Company
Great never had a problem really just came back after two years and it's hard to find a convenient credit company to help create your own cards.
How they create your own logo for your business cards given you choices on the amount that fits along with payment options so glad we able to use credit cards for payment
Nothing really the only thing I can say the customer service or assign person to your account maybe need sto reach back when trying to contact them
Megan L.
Verified UserResearch · 5001-10000 employees
So Convenient and Easy!
We have found this to be a great solution for our gift card needs. We conduct research studies and order frequently as thank you gifts. We like that we can order multiple vendors in one transaction and appreciate the electronic option because they are delivered very QUICKLY and in a convenient Excel spreadsheet that allows us to track recipients. 10/10 Recommend!
Speed of delivery, the website is easy to interact with, the variety of vendors and the option of electronic and physical cards
I place orders at least monthly and I don't have any negative interactions with them
RENEE V.
Verified UserMarketing and Advertising · 51-200 employees
Great product, highly recommend!
Customer service is great! It's easy to place orders and various shipping methods are offered so you can always accommodate what your customer needs!
- Easy to use website so placing an order is simple
- Various shipping options to cover all your needs
The Visa compliance requirements can be annoying, but honestly it's not that bad to get the information and our customer service rep is able to add customers quickly
Blackhawk Network
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This is very useful service. The company presents itself in a very professional manner.
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