BusinessMind

Review of BusinessMind Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About BusinessMind

BusinessMind is a modern cloud based jewelry inventory control, point of sale, CRM, and workshop management software, for jewelry retailers, wholesalers, and artisan manufacturers. It is designed to serve businesses of all sizes from one to five hundred stores with one to thousands of users. It provides a full feature set that will simplify and organize the tasks that all jewelry businesses should perform whether large or small. BusinessMind supports many powerful integrations for accounting, payments, reporting, business intelligence, customer communication, and more. Today, BusinessMind is helping thousands of jewelers to delight millions of customers, manage tens of thousands of repairs, and tag, track, analyze, and sell millions of inventory items. BusinessMind is available on Windows and Mac OS.

BusinessMind Screenshots

BusinessMind Features

Features of BusinessMind
Barcode/Ticket Scanning
Gift Card Management
Inventory Management
Pricing Management
Returns Tracking
Sales Reports
Touch Screen
Access Controls/Permissions
Accounting
Accounting Integration

BusinessMind Integrations

Heartland Payments+ logo
Heartland Payments+
Shopify logo
Shopify
Xero logo
Xero
Birdeye logo
Birdeye
Podium logo
Podium
MioCommerce logo
MioCommerce

Customer Reviews

See why people love BusinessMind

5 Star
60%
4 Star
20%
3 Star
20%
2 Star
0%
1 Star
0%

Sose M.

Verified User

Luxury Goods & Jewelry · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Highly recommend

This program takes care of all my inventory managing needs and then some. (ie. Appraisals, wish lists, customer data, jobs, etc)

What they liked
  • The integration between Businessmind and Shopify
  • It allows me to manage inventory all in one place
  • All my pictures, descriptions, pricing (discounted pricing too) are managed through this program
Room for improvement
  • When they do major updates, sometimes it’s a learning curve
  • But once they give you a brief tutorial, you see the improvements made and in turn you become more efficient at work
Why they chose it

"The developers are hands on and they constantly want to improve the product for the jewelers. They launch updates frequently (which is done automatically) and that encourages our company to always stay current with technology."

Kathy K.

Verified User

Retail · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

BusinessMind for Jeweler a good choice

Support is great and is one on one. Quick to answer questions and address issues.

What they liked
  • POS is easy to use
  • Inventory management works well
  • Great for multi-store locations as system is real time with no delays
Room for improvement
  • Slow to upgrade to cloud
  • Upgrade changes in program created issues for some users
  • No AR in the POS available
Switched From

Product no long supported

Jeremy T.

Verified User

Retail · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Needs new ownership

Have been using it for several years. Too disruptive to change, but deeply regret going with them to start.

What they liked
  • Has both retail and wholesale management tools
Room for improvement
  • The owner does not understand customer service
  • They charge exorbitant amounts for custom programing of common items that should be user defined
  • They nickel and dime at every juncture
  • They do updates that remove features and then charge to put them back
  • The service techs are good guys, but hamstrung by a greedy and unpleasant owner

Troy T.

Verified User

Retail · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Very good program

DCIT support staff is great - thanks [SENSITIVE CONTENT].

What they liked
  • Very good program - selling feature for me was the use of the RFID feautre
Room for improvement
  • BusinessMind Only supports Shopify web integration

Paul S.

Verified User

Luxury Goods & Jewelry · 2-10 employees

Used daily for less than 2 years
Dec 22, 2025

Modern Software for the Jewelry Industry

Verified reviewer

What they liked
  • Love the software, very powerful
  • Excellent
  • And user friendly
Room for improvement
  • Wish it had a batch update job tracking feature

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(0/5 Stars)

Decision Context

BusinessMind

BusinessMind

4.4
Pricing
Starting at $195.00 per month
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