Chaport

Review of Chaport Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Chaport

Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations. Key features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to cr...

Chaport Screenshots

Chaport Features

Features of Chaport
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History

Chaport Integrations

HubSpot CRM logo
HubSpot CRM
Joomla logo
Joomla
Ecwid logo
Ecwid
Google Analytics 360 logo
Google Analytics 360
Slack logo
Slack
WordPress logo
WordPress

Customer Reviews

See why people love Chaport

5 Star
90%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
0%
Sergey B.

Sergey B.

Verified User

Design · 2-10 employees

Used daily for less than 6 months
Dec 22, 2025

Сovers all needs at the best price

Verified reviewer

What they liked
  • I liked the most the simplicity and the simultaneous power of this product
  • Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex
  • An equally important point is the price
  • in comparison with competitors, it is the best price on the market
Room for improvement

There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases

Switched From

Intercom is too complicated and too expensive, we wanted a simpler solution that meets our needs. Chaport fits best

Nick C.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

The best out there!

A game changer for our business. We now offer chat services to all our customers.

What they liked
  • Ease of use
  • flexibility, integrates with all the major platforms
Room for improvement
  • I don't think there is anything to be honest
Switched From

The chatbot, it's so easy to set up and customise.

Mihailo D.

Mihailo D.

Verified User

Accounting · 51-200 employees

Used weekly for less than 2 years
Dec 22, 2025

Chaport Live Chat Review

Verified reviewer

What they liked
  • Very usful software, the best thing about this is multilingual chat widget
  • Also the price is 0$
  • You can customize your chat and that is also intresting
Room for improvement

Installation instructions and requirements are a little bit confusing, but you only need some extra time, and you can use a really intresting software

Alyssa B.

Alyssa B.

Verified User

Construction · 501-1000 employees

Used daily for less than 6 months
Dec 22, 2025

Great Web Chat Functions

We are able to talk to customers right away, solving problems and sending leads to our team faster than if they had to find our site's contact form.

What they liked
  • I love that I can schedule my team's hours
  • I love that we can save responses and that it has brought us more leads than normal
Room for improvement
  • I would like it if any data, like phone, email, name and notes were saved to the email when you email a chat transcript to yourself
  • Downloading a chat just gives me a text file, and it's useless
Why they chose it

"The cost, ability to turn the chat bubble off when we are not working, and ability to use the chat on multiple URLs we own."

Igor N.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for free trial
Dec 22, 2025

Simple, yet awesome software you must have on your website!

What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead! What more would one want?

What they liked
  • The things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that
  • Me and my colleagues use Windows and Android app and it's working flawlessly
  • You have the ability to customize the look of the chat, sounds, and many more
  • Installation into WordPress is easy with their plugin
  • And I must say that their customer support is more than you could wish for
Room for improvement
  • None
  • Everything is as explained on the website
Why they chose it

"Functionalities were very well explained, it is clean, yet rich in features, plus it's perfect for growing teams and to try before you buy."

Harris M.

Verified User

Import and Export · 11-50 employees

Used daily for less than 6 months
May 28, 2026

Efficient, purified, easy to use and integrate

Verified reviewer

What they liked

Very easy to use, it does not have millions of features that you'll never need, very simple, delivers the promise that they make, and most importantly they have applications for all the platforms which makes it faster and easier for our users to use them daily and interact with clients

Room for improvement
  • For now, no cons, everything seems neat as explained

Nick K.

Verified User

Information Technology and Services · Self-Employed

Used daily for free trial
May 28, 2026

Easy to install and use.

Verified reviewer

What they liked
  • I tried a couple of Live Chat plugs for my web
  • But finally chose Chaport
Room for improvement
  • Im very satisfied with Chaport
  • Installed by WordPress to my website
  • Download APP for ISO
  • It's all easy and free
  • Just WOW

Rachel B.

Verified User

Research · Self-Employed

Used daily for less than 6 months
May 28, 2026

Easy to install and simple to use!

Brilliant so far, I'd especially recommend it to a solo operator like me. Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html.

What they liked
  • Everything so far has been excellent :) Compared to a couple of other options I looked at, Chaport was far simpler to understand, install and customise
  • From creating an account, it took less than 10 minutes to be up and running
  • There can't be many other tools that are as easy to use
  • I'm also very impressed with the ability to tweak the appearance of the pop up, it fits in with my branding perfectly
Room for improvement

The only thing I would change, is the notification noise - I'd have it louder and longer

Thea E.

Thea E.

Verified User

Religious Institutions · 51-200 employees

Used daily for less than 6 months
May 28, 2026

Chaport Chat Support

Excellent! I would also like to use it for our company's website soon!

What they liked
  • It's cheap and super easy to deploy
  • It has a free trial that gives me access to most, if not, all features
  • Took me less than 30 minutes to get everything setup
  • I also like the customer service, they helped me with the most basic questions and try to "dumb down" for me
Room for improvement
  • It's not as robust as other more complex live chat support like livechat, but it meets basic needs
  • I would recommend this for SMBs who would like to increase page engagement and tight on a budget
Why they chose it

"Value for money and really easy to deploy"

Frank M.

Frank M.

Verified User

Music · 2-10 employees

Used weekly for less than 12 months
May 28, 2026

A Marketing and Creative Agency for Music Loves Chaport!

This website's chat feature is by far the best I have come across in years.

What they liked
  • Ease of use and confidence no matter where I the requests will find me
Room for improvement

I would like a way to appear online most of the day, I always have device with me and think I would be used more by potential clients

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