Chaty

Review of Chaty Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Chaty

Chaty helps businesses interact with customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, WeChat, Snapchat, TikTok, Google Maps, Vkontakte, Waze, Discord, Slack, Microsoft Teams, LinkedIn, and more. Team can make improvements to the customer's experience by using insights and feedback shared by your customers in a direct chat. Users can set triggers and targeting rules for chat widgets based on specific pages, dates, times, exit intent, or page scroll.

Chaty Screenshots

Chaty Features

Features of Chaty
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History

Chaty Integrations

LinkedIn Jobs logo
LinkedIn Jobs
Messenger logo
Messenger
Telegram logo
Telegram
Viber logo
Viber
Discord logo
Discord
WhatsApp logo
WhatsApp

Customer Reviews

See why people love Chaty

5 Star
90%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
0%
Berkin B.

Berkin B.

Verified User

Transportation/ Trucking/ Railroad · Self-Employed

Used daily for less than 6 months
Dec 22, 2025

Easy to implement chatbot

Overall this really makes it easy for prospective association members to stay in touch with us on their and our favourite channels.

What they liked
  • The product was very easy to implement in our Wix-based website solution, with no coding necessary at all
  • It works very well right out the box and doesn't impact our website loading speed in any way
Room for improvement
  • Every site visit counts towards the free tier 500 limit, with no option in the free tier to limit the geographic reach - meaning our chatbot is even loaded outside our city, which we don't really need
  • We're probably going to end up going with with the Basic tier just for that
Why they chose it

"Better implementation"

Daryl A.

Verified User

Retail · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Chaty helps your conversation into convertible clients.

I have been using Chaty for about 2 years now. I was introduced to it at a WordPress Meetup Plugin potluck. I have recommended it to several clients that I have developed websites for.

What they liked
  • The ease of set up and the functionality out of the box
Room for improvement

Some of the paid features or upgrade should have been included in the basic features

Cherriana B.

Verified User

Food & Beverages · Self-Employed

Used daily for less than 6 months
Dec 22, 2025

Great Widget

Great widget I’d highly recommend to a family or friend to try them out

What they liked

I love most about Chaty is that it’s very convenient for my customers to interact with me if they need instant help with an order

Room for improvement
  • There is nothing wrong with chaty I haven’t had any issues with them

Jacquie S.

Verified User

Consumer Goods · 11-50 employees

Used daily for less than 6 months
Dec 22, 2025

A great plugin to add functionality to e-commerce site

Its a fun plugin to work with, responsive and quick support. Easy to use and guidance from the support crew.

What they liked
  • Easy to install and set up
  • I love the fact that every area is fully customizeable
  • Quick test to ensure forms & emails are all recorded on the dashboard
  • You can have different 'Chaty Channels' running on different product & category pages
Room for improvement
  • on original installation i received an error whilst testing
  • I reported the error and received a bug fix with hours

Christine R.

Verified User

Information Technology and Services · 2-10 employees

Used weekly for less than 6 months
Dec 22, 2025

Great product that nobody really know about

Good product experience and friendly but non-existent technical support. Maybe let OpenAi answer your technical questions

What they liked
  • Easy to install and it looks great on my websites
  • Is this app integration an insider secret
  • As if it wasn’t for Duda I would never have discovered you
  • Product is extremely intuitive but
Room for improvement

Cannot add to subdomains and customer support didn’t really understand my question Therefore never really got the answer

Switched From

Ease of use.

Liam N.

Verified User

Real Estate · Self-Employed

Used daily for less than 12 months
May 28, 2026

Simple app, works well

Overall experience has been positive and customer service has been prompt

What they liked
  • It works and it's fairly easy to set up and use
Room for improvement
  • It's not immediately obvious how to make simple changes

Ahmet K.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for free trial
May 28, 2026

Best chat widget

great a friend recommend.

What they liked

Best product even on the free package i was really satisfied a friend recommend and i'm really satisfied with the service

Room for improvement
  • nothing it is perfect for whatsapp and all other widgets
  • easy to setup and get started
  • a friend recommended

Tamsin R.

Verified User

Cosmetics · Self-Employed

Used weekly for free trial
May 28, 2026

Great app install it and give it a go!

Its been really good, Gal was really helpful with any questions I had and got back to me so quickly too!

What they liked

the way potential clients can ask a question at any time of the day or night and I can pick up the query in the morning

Room for improvement
  • I didn't have any issues - Nothing really

Masha M.

Verified User

Architecture & Planning · Self-Employed

Used monthly for free trial
May 28, 2026

Flexible, easy to use setup for floating WhatsApp icon

Overall very good experience. It does what it should do. Also the support team was very fast and helpful.

What they liked
  • Flexible, easy to use setup for floating WhatsApp icon and other contact settings
  • Immediate impact on the site with no need to republish
Room for improvement
  • It takes some time to save widgets
  • This line requires longer text than I can give, so let's say that this is also a bit of inconvenience

Angela C.

Verified User

Sports · 51-200 employees

Used daily for less than 6 months
May 28, 2026

Great user experience added to our website!

When initially setting up, the tech support answered all my questions very fast.

What they liked

Chatway was Easy to setup, ability to set hours available vs not and the notifications are all great

Room for improvement
  • I don't have any dislikes at this time

Write a Review

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(0/5 Stars)

Decision Context

Chaty

Chaty

5
Pricing
Starting at $9.00 per month

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