ClearEvent
Review of ClearEvent Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ClearEvent
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Customer Reviews
See why people love ClearEvent
Verified Professional
Food & Beverages
Helps me keep organized!
It keeps me organized!
It does all the work for me by creating lists of participants with the information I need from them, helping me budget and keep track of the jobs I need filled
- It's not always the most user friendly
- It's gotten glitchy a few times
- And I don't like that the jobs have to be specified to certain participant types because my registrants overlap to multiple job types
Nichole C.
Verified UserReal Estate · 51-200 employees
Senior Manager, Global Advisory Services
Extremely satisfied with [sensitive content hidden] and the ClearEvent platform. Clean appearance, easy to navigate, and well-organized. Made event registration and tracking seamless.
- ClearEvent is extremely user-friendly, easy to navigate, and convenient
In the future, I'd like to see greater reporting capabilities and individual registration export ability
Shannon L.
Verified UserEvents Services · 2-10 employees
Good platform that could be great with some tweaks
This is a good platform that could be great with some tweaks. The customer support is prompt and helpful. Hope to see the platform get even better!
Great customer support, helped me keep track of many volunteer schedules in one place
- Not enough clear ways to export the information I need
- I have to go back and forth between the volunteer’s individual pages and the job descriptions to clarify information or get details correct
- I can’t send a message to my volunteers from within the platform, I have to export their email addresses and manually email them
Varsha D.
Verified UserNon-Profit Organization Management · 201-500 employees
Great Experience
AMAZING PLATFORM FOR EVENT PLANNING. SO HAPPY WE ARE USING THEM!
- Customer service was top notch (especially [sensitive content hidden]
- )
- The platform was easy to navigate and very user friendly
- Honestly, I don't have any cons that I can think of
Brooke S.
Verified UserNon-Profit Organization Management · Self-Employed
Parade Software
I'm really happy with Clear Event and the abilities it gives me to be detailed and specific in my process. Our application was redundant and long. Using Clear Event has given me the opportunity to clean it up, and make the registration easy and efficient for our clientele. I appreciate the quick help when I get stuck, they are right there to walk me through a problem in no time.
- We have yet to go live, but the process of preparing my registration forms and working on the things that must be signed by the applicant in this digital system has been pretty easy
- The support is wonderful, attentive and quick to help
- I am confident that this will be the best experience we have ever had taking applications for our parade, handling the funds and organizing the lineup
- Learning new software is hard
- I have picked it up but there are always frustrations at the bottom of the learning curve
- sometimes I don't know what it is I'm looking at, or what each feature really does
- The information is on the site, I just have to find it and if I can't, I ask and it doesn't take long for the answer to come
Switched From
Zoho was way more detailed than we needed and NOT user friendly. We had to hire a specialist to use it and she was the only person who could. I plan to teach others to use Clear Event because that's good business. Every business should always have a succession plan, and Zoho was not part of ours.
Why they chose it
"After Zoho, we had a registration online that was using Woo Commerce on our website. It was too limited in what it could do and the person who had set it up was not responsive. The other product we considered, I can't remember the name, was unable to give us the level of customization that Clear Event does and it was more money. That is basically why we went with Clear Event, I'm so glad we did."
John H.
Verified UserTransportation/ Trucking/ Railroad · 2-10 employees
Great product, phenomenal support
Our onboarding was a breeze. The combination of help/support docs plus the support team's patience with us made getting up and running super easy.
- Out of the box we're able to manage multiple events without a hitch
- The software does everything we need, and to be honest we haven't even had the time to explore a number of features which would probably be useful to us
- The budgeting tools are in that grey area where we try to keep track of "actual" vs budgeted, but for expenses tracking the hotels make it so convoluted that we are doing our budgeted vs actual for expenses on a separate spreadsheet
- Not the fault of ClearEvent - just the way house accounts at hotels become a mish-mash of accounting
Why they chose it
"Low cost, full featured and great support made it a no-brainer."
Scott L.
Verified UserEvents Services · Self-Employed
Most complete product I found ... and most affordable, too
The response and help from the ClearEvent teams has been PHENOMENAL. My demo was well done, they were there to quickly answer questions during the free trial, they offer you an hour onboarding training and were extremely quick to respond to messages afterwards, including jumping on an impromptu Zoom call to help me troubleshoot an issue that wasn't even ClearEvent's issue.
- I had a specific list of features I needed when I started researching event-planning software, and ClearEvent was the one that checked the most boxes
- In fact, there was not another option that I would have paid for, so if not for ClearEvent, I'd still be running my events as I always have
Event layout design is the only feature missing that I'd like to see, though there are other resources available that might be better than an in-house event layout design
Why they chose it
"It was the most complete service."
Morgan S.
Verified UserReal Estate · 51-200 employees
Great software for simple events! Customer service is exceptional.
Verified reviewer
- I love that everything is contained all in one place and that all the moving pieces of an event talk to each other and stay connected
- The budget feature is fantastic as well as the communication features
- It makes it so easy to communicate with our attendees
- Some features are a little less intuitive than others
- I find I sometimes want more complicated feature sets than what are available
- Overall I usually find a workaround or hear that Clear Event will be updating soon
Teri F.
Verified UserEntertainment · 11-50 employees
ClearEvent is the #1 Solution to Successful Event Planning and Organization
Without a doubt, the most excellent event-planning software platform available. Hands-down, THE BEST!
- Pros
- Where to start
- It is difficult to choose what features of this software are most impressive or impactful
- I am still reeling from the level of the buildout of this software
- The people behind its development have seemingly done the impossible
- They thought of EVERYTHING in developing this software, and that takes superior knowledge of the event industry
- And it clearly shows how much they care about the clients they partner with
- This software includes everything you can imagine you would need to run and manage a successful event
- The layer after layer of amazing features is like a candy store for event planners
- Once fully set up, you can roll your event over year after year after year
- The level of sophistication of this software is remarkable which is not to be outdone by ClearEvent's Customer Service
- [SENSITIVE CONTENT] has been our contact from start to finish
- He has been available every single time I have needed him to clarify or help guide us as to the best way to accomplish our event goal
- Clear Event's customer support is unmatched in the industry
- You just don't get this type of service anywhere
- Very impressive
- Consummate professionals all the way
- We are so excited to be able to finally keep track of and organize our yearly Rodeo events using ClearEvent
- The software is easy and FUN to use
- We are the world's oldest rodeo, and now we have ClearEvent as a trusted partner to help us take our Rodeo to the next level
- Cons
- Nope
- Not a one
- However, if I could make a wish list, I would like to see the implementation of SMS, which I believe ClearEvent may be working on—also, maybe some more functionality concerning uploading graphics, perhaps even short video clips (15 to 30 seconds)
Why they chose it
"ClearEvent is much more robust and cost-effective. Also, we are able to have complete control over our event without outside influence."
Celina S.
Verified UserProfessional Training & Coaching · 2-10 employees
You won't find a better place to get started with running events!
When I actually started researching the logistics of setting up an event web page, having registration and payment capabilities, tracking participants, organizing them into sessions, and about twenty or so other things I hadn't fully realized I'd need to do, I felt overwhelmed and doubted my ability to host my virtual event in the manner I'd hoped. Then I found software solutions that seemed great, and cost more than my whole event would bring in! When I came across ClearEvent I decided to try it because it was affordable, but expected very little from it. However, I've been pleasantly surprised at just how much it offers. And I'm able to do even more with the platform since they're customer support is so individualized!
- Before I can even discuss the software, I must discuss the customer support
- While working in the free trial version (and already convinced I would pay the most reasonable fee when it came do) I used the chat feature to ask a question
- Within minutes, [SENSITIVE CONTENT HIDDEN] had set up a web meeting where I could screen share and he could remotely demonstrate how to do everything I needed to do
- Plus, he took the time to show me lots of extra features I wasn't aware of
- This is unprecedented service to a new customer and priceless to an entrepreneur that is starting out, has limited resources, but still wants to run a professional event
- As to the software itself, so far I'm finding it very intuitive to set up my event and there are many, many built in features that will help me manage my event successfully
- I've come across a few limitations if I compare it to my wish list, but for this price structure ClearEvent is offering a ton to its customers
- Plus, as my live, personalized customer support representative explained, they are quickly making additional upgrades to help clients function in these most digital times
- I haven't fully completed an event yet, so can't too much here
- They are adding time zone conversion functionality which will be helpful
- I would also appreciate a little more control over the design/appearance of the event page
Why they chose it
"As I detailed above: price point, functionality to cover what I need, and awesome tech support."
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