ClientPoint

Review of ClientPoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About ClientPoint

ClientPoint is a cloud-based document and proposal generation solution that allows users to create, send, manage and track documents, proposals, contracts, brochures and more. It’s suitable for sales, business, marketing and client success teams in almost all industries. Key features include document and proposal creation, tracking and analytics tools, CRM, ERP, BI integration, emailing, secure business relationship workspaces (including messaging, video chat, scheduling appointments, sharing content, e-signature service), payment integration and customized branding. ClientPoint enables users to create custom documents and proposals with the help of proposal templates, brochures and price quotes from a centralized library. Users can attach various content types including text files, videos, brochures and pricing quotes and share them with clients. Users can check the status of all proposals, including sent, unsent, viewed and downloaded, from the dashboard. Real-time analytics provide information on total engagement status, activity logs and viewed and shared items. The e-signature feature allows proposals to be completely processed online from start to close. ClientPoint offers...

ClientPoint Screenshots

ClientPoint Features

Features of ClientPoint
Access Controls/Permissions
Approval Process Control
Audit Trail
Data Security
Document Management
File Sharing
Mobile Signature Capture
Multi-Party Signing
Reminders
Status Tracking

ClientPoint Integrations

NetSuite logo
NetSuite
Zendesk Sell logo
Zendesk Sell
Zoho CRM logo
Zoho CRM
HubSpot Marketing Hub logo
HubSpot Marketing Hub
HubSpot CRM logo
HubSpot CRM
Pipedrive logo
Pipedrive

Customer Reviews

See why people love ClientPoint

5 Star
60%
4 Star
40%
3 Star
0%
2 Star
0%
1 Star
0%
Jay M.

Jay M.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for less than 6 months
Dec 22, 2025

ClientPoint > PandaDoc

Outside of those few cons, it's been great and very easy for us to comment back and forth with prospects and send professional

What they liked
  • The developer team had pre-made templates Which I could choose from
  • Can you also get lifetime analytics that allow you to see when and where someone opened your Proposal, how long they spent on each page, and you get text notifications when they do so that you can reach out in live-time Once I did they built out my proposal for me based on what I was already using in PDF form
  • They walked me through a couple steps on how to do everything and they've been very hands-on
Room for improvement
  • While you can sign documents, they don't have an integration with docusign, you have to use one of the other native software
  • There also is no way to accept payments directly from within a proposal you have to balance the client out somewhere else

Robert K.

Verified User

Professional Training & Coaching · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Powerful Platform for Sales!

We have been a client for several years. They are much more than an esignature platform and we have only used a fraction of the platform's capabilities. Highly recommended!

What they liked
  • The team at ClientPoint has always understood our business needs, which has been helpful during various transitions
  • Their support team is excellent
Room for improvement
  • The only qualm is that some of the templates have to be updated by their support team, so we have to submit tickets
  • But in most cases, the change is made quickly
Switched From

ClientPoint integrated to our CRM tools!

Why they chose it

"Their pre-sale support was spectacular. They worked with us on building templates and testing the tools."

Carol S.

Verified User

Facilities Services · 11-50 employees

Used unspecified for more than 2 years
Dec 22, 2025

Client Point CRM

Client Point has been flexible with allowing us to add the fields we need.

What they liked
  • Client Point
  • formerly Paperless Proposal has introduced a CRM add on to the proposal program
  • This makes it easy to add proposals directly from the CRM with out retyping everything
  • It also shows the calls, leads, and pipeline data as well as the deals closed
  • Very neat and easy to use
Room for improvement

I would like the cover page prompt to be the first item to fill out when doing the proposal because sometimes we forget to do it and the proposal goes out with out a cover page

Sarah D.

Verified User

Facilities Services · 1001-5000 employees

Used daily for more than 2 years
Dec 22, 2025

Great tool and room for improvement!

Verified reviewer

What they liked
  • Ease of building a proposal with lots of moving parts and complex structures
Room for improvement
  • Would be nice to edit within like Proposify
  • Also the site often "spins" and freezes
Why they chose it

"Fulfilled all needs, ease of use, robust platform"

Robin M.

Verified User

Construction · 11-50 employees

Used weekly for less than 6 months
Dec 22, 2025

Thank you, ClientPoint Team!

It's been great. I'm optimistic that as our team starts to use ClientPoint more and more, it will become a key differentiator in our ability to become more efficient with our customers and subcontractors.

What they liked
  • The people are great
  • Everyone has been wonderful to work with
  • The turnaround time on feature request through the sales process was amazing
Room for improvement
  • Overall, I think the UI needs a refresh and performance improvements
Switched From

Proposify does not integrate with NetSuite.

Why they chose it

"ClientPoint was the best option with NetSuite integration."

Renard T.

Verified User

Facilities Services · 201-500 employees

Used weekly for more than 2 years
May 28, 2026

Feedback Review

Happy overall with ClientPoint, great experience. I am open to meet once or twice a year with a rep on reviewing some of the tools that the software offers, but still not utilizing effectively.

What they liked
  • Notifications when someone is viewing the proposal
  • Great way of accessing the contracts and proposals
Room for improvement
  • Sometimes the system freezes and is slow

Tony B.

Verified User

Computer Hardware · 2-10 employees

Used daily for less than 6 months
May 28, 2026

Great client base

Able to stay in touch with my clients easy software i wish other companies had such a great software thank you

What they liked

It was very easy to use ,great client base very fast server simple software, was able to learn quick and able to access my clients and their needs

Room for improvement

Nothing easy smooth no lagging and very very informative i will recommend this to all my business and new clients

Candice B.

Verified User

Real Estate · 11-50 employees

Used weekly for more than 2 years
May 28, 2026

Overall a great product!

My experience is very good. I'm checked in with pretty regularly.

What they liked

I love being able to see which documents were of the most interest to the recipient

Room for improvement
  • The "Save" and the "Save and Continue" buttons
  • The saving process seems slow to me
  • Also the Status buttons - I don't like that they're not capitalized - crazy, I know, but it bothers me when I see them lower case
Zack M.

Zack M.

Verified User
Used daily for less than 2 years
May 28, 2026

Makes producing Quotes on the go simple and easy. The quickest proposal I have ever created.

Verified reviewer

What they liked
  • The ability to open my laptop and send a proposal to my customer almost immediately
  • Unlike my competition, I can send my proposal before leaving the customers parking lot
  • Support (when needed) is always quick and easy
Room for improvement
  • Load time of web based software
  • Sometime it takes a few minutes to save a created page
  • This happens on a fairly regular basis
Federico J.

Federico J.

Verified User
Used weekly for less than 12 months
May 28, 2026

See who's opened your proposal and what they've seen

Verified reviewer

What they liked
  • I hate writing proposals
  • Absolutely hate it
  • Paperless Proposal helps me craft new proposals in minutes, using templates and a file library that keeps all my content at hand
  • The best part is I can easily share it with clients and then keep track of who's opened the document and who hasn't
  • This helps me follow up with them and understand what makes them buy or not
Room for improvement
  • I'd like to see improvements in the way you search for docs in the media library
  • Could be way simpler and faster

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Decision Context

ClientPoint

ClientPoint

4.6
Pricing
Starting at $83.00 per month
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