ConsignPro
Review of ConsignPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ConsignPro
ConsignPro Screenshots
ConsignPro Features
Customer Reviews
See why people love ConsignPro
Rennitha P.
Verified UserRetail · 2-10 employees
Wonderful experience!
My experience with ConsignPro has always made me feel as though my Consignors were being treated the way I would want to be treated as a Consignor. Some of my Consignors have asked me to recommend another Consignment shop, I always say make sure they use ConsignPro.
Not only is it a wonderful software program for someone new to opening up a Consignment shop as was my experience but it is one of the easiest programs I have ever used
- There was nothing I did not like about ConsignPro
Nikki M.
Verified UserRetail · 2-10 employees
Best Consignment Software Ever!!
I bought my business with very awful antiquated software. [SENSITIVE CONTENT HIDDEN] made the transition crazy smooth and was able to transfer all my data/consignor information with ease. From day one, they have been so helpful and easy to work with. Best professional purchase I have made for my business!
- I am not a computer person, so for me to say this is easy to use says a lot
- It has all the features you could ask for, and then some
- They literally thought of everything
- I am beyond pleased with the product and service
- [SENSITIVE CONTENT HIDDEN] and his team are always there to answer and questions
- SO IMPRESSED AND WILL NEVER USE ANOTHER
- I recommend them to everyone I meet in my field
- No cons
- None
- I love this software and their support
Switched From
My existing software company would no longer support the product I had and left me hanging with issues that no one would help with. It was terrible and they were very unprofessional. Thank goodness ConsignPro rescued me from a bad situation! I can't thank them enough for making my day to day business simple and uncomplicated. Great software and support!!
Why they chose it
"Reviews, Price, and overall better looking product that looked easier to use."
Rick M.
Verified UserRetail · 2-10 employees
Adequate at best but gets the job done.
Using consignor pro personally for 2 years i found it to be just adequate for a small store like what we have. if all you need is one computer to make sales and do inventory it is pretty good. If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer. Something that is very easy to do with a little networking knowledge. Customer support is irritated and condescending from the start. they clearly don't want to help. It has a lot of technically problems and quirks. I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees. Most the times they cause it but what they did shouldn't have caused a problem to begin with. The tag printer especially has so many problems. Anything you can think of it has done it at random. Print two of the same tag. not print, only print the bottom half of the tag, Spit out a tag with nothing on it instead of print it, only print when facing downward. And then it will work fine right after any of those. I have cleaned it. it changed nothing. I only add this part because it came from them in the bundle we got and i'm not enter sure the problem is from the printer its self. i could go on forever about all the problems that consignor pro has but i put in the biggest ones i can think of quickly for the cons section. I also reached the limit of words in the cons section.
- As much as i complain about this software its not all bad
- It does get the job done and not that badly
- When i run into a problem or setting that needs to be changed it often has at least one setting that helps
- more then i often expect it too
- it has enough ways to check on your employees and see whats happened that day assuming they don't know the security exploit i talked about
- -If you are planning on being the only worker in your store and don't like a lot of overwhelming features or mouthy charges this is pretty great option
- Its self explanatory and easy to use once you figure out how to get around all the bugs
- If not for all the bugs i would say it is would be good for those who are bad with tech but you'll spend more time fixing it then using it when you first get it and tech support is a mouthy subscription don't want to help
- They do pick up fast though
- -You can view admin restricted information in its program files
- Such as find and edit account log in/out and deletion logs
- they are stored in plane text files
- This would make it very easy to lie and steal as an employee
- Such as: log in 10 minutes late but edit it to say you were on time or add money to an account; cash it out when delete the logs of both happening
- This would keep the till accurate at the end of the day while also leaving no log of who did it or that it happened
- I had an employee doing this and only found out do to our camera system
- -The software feels and looks like its from the 2000s
- Its also inconstant making teaching new employees harder
- Such as: when ringing up an item to sale
- -Putting in 1 it would price it at 1$
- Makes sense, but when you are adding new items into inventory putting in 1 prices it at
- 01$ but finishing the item without leaving the pricing box would make it a 1$ So to make it 1$ you have to type in 100
- leave the pricing box by pressing tab then finish the item
- This makes it easy to accidentally price an item at 100$ that supposed to be 1$ If you leave the pricing box blank and trying to do anything else it pops up saying you have to enter a number first
- Slowing you down
- if you put in 1
- 99 it freaks out and puts something like
- 03 in instead
- Don't know why
- O and if you enter anything that is not a number the software just crashes and doesn't enter the item
- it completely closes and saves nothing that was changed
Michelle R.
Verified UserFurniture · 2-10 employees
Best IT support ever!
Profit and payment information is easily accessed. Inventory is accurate and consignors have information that is transparent and available 24/7.
- When I contacted [SENSITIVE CONTENT HIDDEN] at ConsignPro 7 years ago for the free trial, she was so welcoming and supportive
- The trial went well and we purchased the whole set-up for our new furniture consignment business
- We had minimal-to-no transition problems and was able to start from day one with sales
- Anytime I've had carrier updates that caused a problem, [SENSITIVE CONTENT HIDDEN] were always there and fixed the issues immediately
- They are awesome
- ConsignPro is user friendly, I have 2 senior women working for me and they can manage the software with minimal training
- I would recommend any consignment store spend the money to install as you ultimately save money and can leave the store at the end of the day when everyone else does
- Frequent updates are annoying but a necessary evil
Why they chose it
"Ease in use, training and consignor transparency."
Debbie W.
Verified UserRetail · 2-10 employees
Great service
Overall, I'm a very satisfied customer and really recommend Consing-Pro to any resale shops.
- I love using Consign-Pro for my resale shop
- It's super user-friendly and so easy to teach new employees
- The staff, especially [SENSITIVE CONTENT HIDDEN] is always accessible and can fix literally anything on my software or my computer
It would be great if when there's an update to our system, Consign-Pro would let its customers know rather than having to find out on our own just by chance
Why they chose it
"I felt Consingn-Pro was more user friendly and the staff was very accessible."
Maemie D.
Verified UserRetail · Self-Employed
A Good Program that is Being Continuously Updated
I enjoyed using this software but wish I was able to get the training provided in an less expensive way to I could fully use all of it's capabilities.
- The reporting capabilities of this software are very helpful in running a business
- The developed is always adding new features that the community is asking for
- The training for the software was provided at an out of county location during an all inclusive expensive vacation
- No other training was provided for those who did not want to go on the all inclusive vacation
Switched From
Consign Pro is bought with a 1 time fee which over time was much less expensive than Simple Consign's monthly fee.
Anna C.
Verified UserRetail · 51-200 employees
This software is so user friendly!
With ConsignPro, we have implemented specific reporting that has allowed us to track theft more closely in our stores. [SENSITIVE CONTENT HIDDEN] is there quickly to answer questions whenever I have them. He is very prompt when we have computers that need additional software because of hardware difficulties.
- I love using this software
- It is so user friendly
There have been features that were lacking like cash tracking that needed some improvement
Switched From
Software was outdated
Why they chose it
"Brian customizes my software when I need something that isn’t available with his base product."
Stephanie W.
Verified UserRetail · Self-Employed
My lifesaver
Verified reviewer
- We switched from a company we had nothing but trouble with
- This software has been a breath of fresh air to use
- The support is amazing and everything just works so smoothly
- Not really anything I don’t like
- If I ever have an issue they fix it right away
Switched From
I had nothing but issues with the other company
kelly t.
Verified UserRetail · 2-10 employees
CP
Used consignpro for many years! It’s the best ever!
- Very user friendly and the support team is AMAZING
- There’s nothing I don’t like
- It’s an amazing product
Why they chose it
"Just seemed easier by their demo and great support and much better pricing"
renee s.
Verified UserRetail · 2-10 employees
Very Satisfied Lake Geneva Business :)
Verified reviewer
- Ease of use and EXCELLENT customer service
- A really great add on would be a time clock
Why they chose it
"Research and referrals from other consign pro users"
ConsignPro
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