ContinuLink
Review of ContinuLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ContinuLink
ContinuLink Screenshots
ContinuLink Features
Customer Reviews
See why people love ContinuLink
Verified Professional
Hospital & Health Care · 51-200 employees
Good program
Managing homecare patients had been easy
- The program is very easy to use and is somewhat self explanatory
- Needs more functionality and features
- Not enough report generating abilities
Coco S.
Verified UserHospital & Health Care · 201-500 employees
Feedback
[sensitive content hidden] do their best to support us. I appreciate their professionalism and willingness to help.
As an owner who sits on the board and does not operate the business day to day, I do not actively use Continulink, but the team uses it and provides insights and reports from it
The initial implementation of Continulink was not good, which has made it difficult ongoing
Switched From
My company merged with All Pointe. We decided to go with Continulink.
Why they chose it
"More people on the team were already using Continulink."
mark c.
Verified UserHospital & Health Care · 11-50 employees
On balance, this is a great value
We actually ran into some financial issues and fell behind in our account. The company could have taken a hard line. They could have threatened to shut us down. They didn't do that. Rather, they worked with us in a professional fashion; helped us work out a plan; and then worked with us during the implementation. They person I worked with was had the above attributes.
- very good value for the money
- Pretty user friendly
- The reports are very self-explanatory
- The customer service is good and they do address the issues and do so in a prompt fashion
- I wish they had a phone app
- Also, it would be good if they had API so that third party applications could integrate
Angela W.
Verified UserHealth, Wellness and Fitness · 51-200 employees
[SENSITIVE CONTENT HIDDEN] implementation with Gateway Healthcare
Verified reviewer
- My experience with Mobile Edge implementation was great
- [SENSITIVE CONTENT HIDDEN] was wonderful to work with
- I always dread implementations with any new program but this by far was the best
- She was ALWAYS readily available when I needed assistance
- The company is still new to the software
- We are finding a couple of issues that need to be corrected
- I will contact support to hopefully resolve these issues
Switched From
GPS functionality
Why they chose it
"I've been utilizing Continulink for years. I decided to try Mobile Edge to have a one stop system instead of utilizing more than one system to integrate the company growing needs."
Dexter T.
Verified UserHospital & Health Care · 201-500 employees
Vertical Review
Overall it has been positive, but there are restrictions running programs and setting things up to cross business units
- Ease of use
- however I don't like that I cannot submit my answer without typing more
That I cannot submit my survey without typing 40 or more characters so you won't get a full answer
Switched From
this is a better platform for our line of business
Why they chose it
"Mobile Edge and it integrated with a sister company"
Danielle M.
Verified UserHospital & Health Care · 10000+ employees
Highlight Satisfied
Overall, software support from Continulink has been amazing. Specially, [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] is very knowledgeable to the system, and makes it easy to speak with her with any ticket because she fully understands what I'm saying for any ticket that is summited, without having to start from square one to explain every step in the process of the software. [SENSITIVE CONTENT HIDDEN] is quick and responds timely to all tickets I submit. She is fantastic and a huge support!
- I love everything about this software
- The software allows you to run your business and review it from many different angles from all standpoints of the business
- One thing that I don't like about the system, is how the system will often 'freeze' or run slow, especially on Monday's
- In addition, in the paraprofessional assignment sheet section of software, when saving a plan of care a 'saved successfully' icon will appear and disappear in green - I'd prefer the 'saved successfully' is listed on the screen as it does in all other screens when you make changes to save
Erin N.
Verified UserHospital & Health Care · 11-50 employees
Multi functional
We had some issues when we first started using ContinuLink, the support team has been amazing with helping us navigate the system
- Everything is done within one system
- Everything is generated with the schedule
- From a clinical standpoint, documentation is a little difficult to navigate
Natalie B.
Verified UserHospital & Health Care · 201-500 employees
My review of Mobile Edge
Overall, the experience has been great. There have been challenges over the past couple months but [SENSITIVE CONTENT HIDDEN] has been wonderful when it comes to assisting us. I have emailed her several times and she always gets back to me right away either through email or over the phone and she will walk me through things step by step until I understand. She has sent recordings or even shared her screen with us to help us understand. There have been a few things that she was not able to fix right away but she still works to figure out a solution. We actually wish we could have her assistance for longer.
- Mobile edge has been easy to learn and easy to use
- We have at least 100 employees in my department alone that are using it and I have heard many people saying that they like it more than what we were previously using
- The app is easy to understand and navigate
- We like that the client information shows up in the app for the caregivers to see
- It is nice to be able to go back to previous visits and complete them through the app instead of having to resort to paper charting
- We also like the ability to send "blasts" to all caregivers or to a specific group of caregivers regarding open visits and they can accept or decline from their phones
- When creating the PAS if you enter the wrong disciple or care plan name you cannot go back and revise and that is frustrating
- It would also be nice to have a way to communicate with the caregivers through mobile edge
- (I think I heard this is an option, but an expensive option)
- This would be great due to times when we need to send out a broadcast message to all caregivers
- This was an option we had before that was very helpful
Cruz C.
Verified UserAll in one software including medicaid and staffing
I was operating at a loss, and within six months, ContinuLink turned it around for me. In fact, I now have doubled my revenue and have not had to add an additional back office staff person to manage the growth. ContinuLink is the only software in the industry that understands all my business lines. Medicare is easy. Medicaid waiver and staffing were my biggest needs. Before changing to ContinuLink we tried to use every low-end product that has a great marketing company behind them and sells on price, but it almost bankrupted me. We went from writing off 300K a years to less than 10K since it takes all my units and billing rules off the waivers. If you are ever thinking of doing anything other than Medicare, like Medicaid, staffing, or PD, then you need to look at this system. Don't get sold on the other companies' huge marketing budgets; there is a reason that this group has customers that bill more than 500M a year. They can help drive effiencies that you need to survive in home care today
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.