CRMNEXT

Review of CRMNEXT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About CRMNEXT

CRMNEXT is a cloud-based customer relationship management (CRM) solution that helps businesses manage customer-related processes, from lead capture to post-sale. Key features include marketing solutions, process management, analytics and ScreenFlow designer. CRMNEXT's marketing management feature allows for the tracking of marketing activities along with return on investment (ROI) analysis of marketing campaigns. It can also generate real-time personalized messages for each customer inquiry. This software generates extensive customer profiles to provide a 360 view of product holdings, wallet share, upselling and cross-selling. It also performs real-time sentiment analysis of customer behavior and trending topics on social media. The customer self-service portal captures sales leads, service requests and provides access to troubleshooting literature. Support is available via email, phone and through an online knowledge base consisting of blogs, whitepapers, and a learning center.

CRMNEXT Screenshots

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CRMNEXT Features

Features of CRMNEXT
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management

Customer Reviews

See why people love CRMNEXT

4.5 / 5
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5 Star
50%
4 Star
50%
3 Star
0%
2 Star
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1 Star
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Aman Preet S.

Aman Preet S.

Verified User

Retail · 10000+ employees

Used daily for less than 6 months
Dec 22, 2025

Features of CRMnext

Overall experience with CRMnext is pretty well and all in all one can go for the same as it have more than everything one needs to have as a CRM tool.

What they liked
  • The most we as a team liked was the workflow management feature of the CRMnext where we were able to deal with multiple resources in the most effective ways and efficiently as well
  • Along with that we can say same for documents storage feature
Room for improvement

Sometimes using this software we used to feel lots of complexity in traversing through different screens and also some functionalities are difficult to understand for newbie so training then is another responsibility

Switched From

The above mentioned tools didn't have better documents storage feature and workflows management as we got in CRMnext.

Ajay U.

Verified User

Management Consulting · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

Fantastic to use

A very good CRM software with updated concepts and user friendly UI. It has been deployed for some of the largest banking names of the world.

What they liked
  • Automatic upgrade and easy to integrate features
Room for improvement
  • N/A

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Decision Context

CRMNEXT

CRMNEXT

4.5
Pricing
Pricing available upon request
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