CS-Cart Multi-Vendor
Review of CS-Cart Multi-Vendor Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About CS-Cart Multi-Vendor
CS-Cart Multi-Vendor Screenshots
CS-Cart Multi-Vendor Features
CS-Cart Multi-Vendor Integrations
Customer Reviews
See why people love CS-Cart Multi-Vendor
Richard B.
Verified UserMarketing and Advertising · 2-10 employees
Very good eCommerce market software
Overall we are extremely happy with CS-Cart Multi-Vendor and would highly recommend it.
- CS-Cart Multi-Vendor was very easy to setup and get running quickly
- The fact that the software is installed on our own server and there are no limits or extra fees based on users, etc like other online markets makes it easy to justify the upfront costs
- There is a lot of flexibility with add-ons and a community of developers behind CS-Cart that allow us to make the marketplace our own
- The documentation is also very good allowing for quick answers to our problems
- For the couple add-ons that we did need to get developed the process was imple and the rates were reasonable
- Currently the importing of products is very robust and I feel we have not yet fully understood how this all works, but this is just a matter of us getting through that learning curve
- If you have not worked with other platforms that are built in a similar way (this reminds me a lot of presta shop) then it may take you a while to understand the logic of how the site is put together
Switched From
We felt that Sharetribe did not have the flexibility we needed.
Why they chose it
"We felt that this was a product that was designed to do what we wanted it to do. Instead of something that was retrofitted."
Francisco S.
Verified UserWholesale · Self-Employed
Quite happy with CS-Cart Multivendor
I am quite happy with CS-Cart Multi-vendor so far. Obviously, there are things that should be improved but overall it is a software that I would definitely recommend to anyone that wants to start their business properly, without risking unnecessary money/time.
- The support team is very professional, friendly and they usually go straight to the point
- Also, one time fee was something that made me go for this software and not others
- I like they listen to our needs and try to do they best to implement solutions on the upgrades
- The platform works pretty well and it is responsive
- It is not very user-friendly and sometimes it becomes quite complicated to use
- For example, if I want to add a video on a product file, I have to embed it with code as there is not chance to just upload it
- My vendors do not really get to used to it as they find it tricky to use so I wish it was much more intuitive
- For example, one of the hardest parts to configure is the shipping method for every vendor as this also varies depending on the delivery location
- I think it could be overall much more intuitive
Why they chose it
"I was looking for a marketplace software for my B2B & B2C business and wanted it to have a lot of features that other pages like Amazon have. All the reviews helped me to compare it with other softwares, as well as the comparison of prices."
Ronny K.
Verified UserRetail · 2-10 employees
It's not worth the money
We wanted to expand our e-commerce business to CS-Cart MultiVendor. At the beginning we were convinced by the experience and the features. So we purchased a lifetime license for EUR 7,000. Important: At that time we did not realize that Lifetime at CS-Cart means that you can only use the software - but not update it forever. This requires an additional annual license (~ EUR 3,000). The basic features are remarkable, yes. But there are also other rules for the EU that do not cover the basic features. For example, no general terms and conditions or withdrawal notices are automatically provided. Basic prices are not calculated automatically (for variants). These are all things that pop up gradually and always require additional plugins (for money) or adjustments. We tried to work with several storefronts. The configuration causes only one (1) storefront to be visible in the index in terms of SEO. All other storefronts are kicked out of the index. All in all, a disaster for any business. No. Sorry about that. This software can no longer be recommended. Too expensive. Too fragile. Too unreliable. After 2 years and more and more errors and costs, we had to completely rethink our business and eliminate this software from our concept.
- The software is extensive and offers many features to start a store or marketplace in e-commerce
- But
- it sound good
- Expensive licenses that turn out to be annual licenses
- Additional features are required as plug-ins subject to a charge
- Themes are also subject to a charge and must be renewed on an ongoing basis to ensure that they are compatible with the software version
- Plugins often get in their own way
- If you successfully activate one feature, another does not work
- However, errors rarely appear
- it simply doesn't work without you noticing it
- Really great in e-commerce
- The developers usually reject the blame
- So you can communicate the errors using CS-Cart and plugin developer A and plugin developer B
- Because you have to have time for something like that
Switched From
All functions are covered in a simple way.
Farai M.
Verified UserNon-Profit Organization Management · 2-10 employees
Class-leading marketplace solution
Overall we are very happy with the choice that we made in settling on this platform. It is class-leading and provides a robust solution for a multi-vendor marketplace. We are still setting it up fully but we are delighted with the results so far.
- We were looking for a solution that would enable us to incorporate an affiliate marketing component
- CS-Cart was way ahead of the competition
- The access control module is not as comprehensive as one might want
- It therefore is difficult to restrict users from carrying out functions that you may want restricted
Why they chose it
"They featured the best overall solution, particularly on the Affiliate Marketing which we needed."
Iulian A.
Verified UserSupermarkets · 2-10 employees
Review of the CS-Cart marketplace
CS-Cart is great for online shopping. You can quickly create your own store or even a marketplace. The system works quite quickly, there are many tools for working with SEO and design. CS-Cart also has paid support, but it works well and quickly. This platform solves most of the problems with creating, importing, and exporting products. You can flexibly configure all the necessary parameters for your store.
- 1
- High-quality written code 2
- Design and working with templates 3
- Convenient work with products 4
- SEO-optimization and promotion 5
- Integration with online payment and delivery services 6
- Regular updates 7
- User-friendly admin panel
- 1
- The checkout process 2
- In order to somehow compensate for the lack of functionality, you have to buy addons 3
- Quality control of addons on the marketplace 4
- Standard caching algorithm 5
- Expensive addons 6
- There is no integration with fulfillment services 7
- No guides for sellers
Why they chose it
"In CS-Cart, we found the greatest functionality among the competitors. We didn't regret our choice."
Carl T.
Verified UserMarketing and Advertising · 2-10 employees
Worst customer support experience in my life! They seem to have very little concern for your needs
The software on the surface works as intended and would be very good if it worked. The main issue is whenever a problem small or big occurred the support response time was so slow. I truly do not understand how they convert clients to paying clients if they show no care in resolving issues with the software and explaining to clients how to resolve problems and misunderstandings.
- On the surface, the software appears to do everything that we wanted
- We were 90% sure we were going to pay for this software after evaluating it
- We loved how the software was intended to function but the reality of how it functioned was another story
- Every single time we had an issue and contacted support it took hours to days for them to respond
- Many times the responses did not even address the issues
- The "support" rep that kept replying to us kept saying they were more on the sales side and that is why they did not understand everything about the software
- We were 90% on board and ready to pay to use this software but every time we dove further into using the software a new problem would occur and support would disappear
- It seems that they had very little care in converting us to a long-term paying client
- We did PAY for their hosting and installation of the software but even after they took that money support was nonexistent
- We had a client make a vendor account from the front end
- After the client made the account it erased all our other vendor accounts and gave the client admin access
- Support as usually disappeared as soon as I brought this up to them
- Evaluating this software during the demo has been nearly impossible and 100% the reason why is because their support team is THE ABSOLUTE worst I have ever dealt with in my 20 years of working online
- YOu would expect a support team to want to makes sure that they convert a demo client into a paying client but with this company, they truly seem to not care
- Maybe after they see this review they will finally decide to respond
Why they chose it
"I 100% wanted to choose and use cs-cart but their support has made it impossible. I had the money ready and me and my team had cs-cart listed as our #1 choice to use for our marketplace. That was until their support showed us over and over and over again that they truly did not care about our time."
Ali H.
Verified UserRetail · 2-10 employees
Missing Basic Features, Bugs, Security Breaches and Very Bad Client Support
Very very frustrating experience. I was not able to launch the marketplace for more then a year. Simply because it has so many issues. But I have to launch now, because I have to run a business. These guys never talk to their clients. Only if they had let a client talk on the phone and work together to fix application issues. This would have been a very impressive application. But unfortunately bad and arrogant support made me very frustrated and I had to write this review.
- I liked the design of the application
- The look and feel was good that is why I was attracted to it
- Also, the admin demo seemed nice and simple
- Also speed is good
- I had a good google page speed score while running on AWS
- There are massive problems with this application
- I only discovered it when I started to discover those Upon purchase of this application I was given 90 days support period
- I thought that if I find any issues, I would be able to use the support time to get the issues fixed
- I understand that every software in the world has at least some issues
- But I didn't realize that these guys consider 90 days support right from the purchase date till 90 days
- That was a shocker
- My support period expired and by the time I discovered massive problems, this support was already over
- Now they charge even more money just to provide support
- Now coming to issues: This application has serious problems
- Because if you are talking about running an entire marketplace, you are talking about a big operation
- Missing Features or Wrong Functionality: if a brand joins the marketplace, you cannot add their staff
- This is such a basic thing and it doesn't even exit in this app
- Refund functionality does not substract the amount from accounting
- Though I created a work around for it but its a major problem
- You cannot add staff for a vendor
- And a vendor cannot add their staff in the app
- Imagine you are running a marketplace and a large brand joins you
- They have many physical stores
- You cant add staff
- Security Breach: This app allows a vendor to create web pages, blog posts and menu links on the main website
- This is a serious issue
- And they have not fixed it till today
Why they chose it
"I was mistaken by the beautiful design and simplicity of the admin panel. Their front end themes are also very beautiful but very expensive. No doubt I really liked them. Their sales support also is very good. They have good communication skills. But after purchase support is as bad as the sales support is good. They should learn to speak to their clients. I would be happy to talk to them and help to fix this application."
Francis R.
Verified UserApparel & Fashion · 2-10 employees
Awful support
Verified reviewer
- when your business depends on your software, you can't offer poor support
- Two months ago, I changed my template in order to be ready for Christmas
- It was the beginning of November
- I asked them to rebuild the mobile app, because when you change your template, the mobile app stops working
- Two months later, IOS version is still not done
- And as everybody knows, the real buyers use the iPhone, not Android
- They destroyed my Christmas season; god know when I will finally get my mobile app
- As for the money I spent
- Around $7000
- Yeap, that's the kind of support you get for $7000
- The support is awful and highly expensive: you have to buy points: you don't use all points, you lose your money
- You don't have enough points
- you have to buy more than what you really need
Eric B.
Verified UserConsumer Electronics · 2-10 employees
Most complete and simple Shopping Cart sofware
I’ve been using CS-Cart for almost 9 years now on multiple websites. It is my go to e-Commerce platform I recommend to anyone needing a simple, but completely customizable online store. It is incredibly easy to set up, and offers so much customizability out of the box that it is easy to make it unique and professional-looking, on a non-recurring cost model. The Multi-Vendor edition of CS-Cart essentially lets other people sell on your site, while you either take a commision or monthly fee. Vendors get their own login and Admin panel. All you have to do to get started is create “Vendor Plans” you want to offer. For example, you can create a plan called “Basic” that takes 5% commission of any product sold by them, $0 monthly fee, only allows them to have 50 products in their “storefront”, and has a max of $5,000 monthly revenue. You can also choose which category of products they have access to. When a vendor signs up, they just choose which plan they would like, and enter their info. You can approve and deny anyone. CS-Cart displays all the plans on a nice, modern-looking page for you, which you can also customize. Features: Automatically charge vendors every month or one-time. Approve products before they’re added to your site. Vendors can have multiple accounts for different employees. Vendors can edit the layout of their “storefront”, colors, and even add/modify CSS. (you can disable that if you prefer) Too much to mention for the amount of space they give you here.
- One time fee
- You buy it, it’s yours for life
- Super easy to customize
- A plethora of options
- Vendors can customize their storefront
- Great forum
- People are always willing to help
- This is only a con for me living in Canada, but because they are overseas, the time difference means a delay in response time for any support issues or general questions
- Thankfully, I’ve never had any issues
Raja Ram N.
Verified UserRetail · 11-50 employees
A great ecommerce software, that grew along with my business.
Verified reviewer
- It has been almost 2 year since I have started using CS-Cart Multivendor software for my ecommerce marketplace
- I have tried almost 20+ php shopping cart scripts available in market
- Prior to using cs-cart multivendor, I had spent thousands of dollars in trying out different solution and opensource software
- However, After I purchased cs-cart multi-vendor for my website, I am amazed with cs-cart multivendor features and how it can create boundless possibilities to operate my website
- The most thing that I liked about the CS-Cart Multivendor software is the backend/admin section of the software where I have limitless possibilities to configure my website
- Whatever the features I can imagine, either it is already built-in or i can find it in the extensive addon marketplace offered by CS-Cart
- With cs-cart, I believe my website offers same or better experience than amazon or any other global marketplaces
- I am truly thankful to the amazing cs-cart development team
- :)
- I cannot say cs-cart is perfect in every possible way, the most thing that seem to be lagging in the software is the mobile application
- With such an amazing shopping cart software, cs-cart team seem to be overlooking the fact that most of the online shopping happens in mobile applications
- I would expect same quality of mobile application bundled with the ca-cart multivendor software so that the entrepreneurs get their arsenal is ready to conquer their dreams
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