Cybex Enterprise Retail Suite
Review of Cybex Enterprise Retail Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Cybex Enterprise Retail Suite
Cybex Enterprise Retail Suite Screenshots
Cybex Enterprise Retail Suite Features
Customer Reviews
See why people love Cybex Enterprise Retail Suite
Nissanka S.
Verified UserComputer Software · 51-200 employees
Great TOOL for retail management
The system runs perfectly to the joy of management, employees and customers. Customer support is excellent. Would highly recommend.
- Cybex enterprise retail suite is a praise worthy system
- Its so perfectly designed and is zero faulty
- All features expected of a retail POS is incorporated which makes running the store even without regular supervision
- Having a feature rich system helps in providing a superior service for customers and grow customer loyalty
- Its easy to operate, least breakdowns or none, secure, and provide valuable analytics for management to implement strategic decisions
- Customer support is excellent
- haven’t had any bad experiences since purchase
- Would be happy if the cost can be reduced
carson g.
Verified UserRetail · 11-50 employees
Best out there
We are extremely satified with cybex, recommend it to any business, no matter the size
totally customizable, so easy to use, right from the start, but still very powerful covers all the bases, love the support team
- sometimes waiting til 10:30am to solve a problem can be an issue
Eric S.
Verified UserRetail · 51-200 employees
Cybex rocks!
We've been with Cybex since 2007 and love the ease of their POS, the wonderful support staff, and how easy it is to customize their reports.
- Ease of use
- Markdowns don't always make it to the POS
Andrea D.
Verified UserRetail · 51-200 employees
CYBEX REVIEW- A GREAT SYSTEM
I have been dealing with Cybex for 10 years plus and I feel that they provide excellent customer service any time that I have contacted them. The staff that I have dealt with are always professional and there for me to fix the problem for me anytime that I have contacted them. The support staff is easy to reach and very knowledgeable about their products and services, they respond to my emails or fix the problem quickly notifying me when resolved. I find the Cybex system easy to use with very little problems, I find the system fast, reliable and they are always updating and improving their software so that they can provide us with the best customer service and software that we need. The POS system is easy to use and allows us to train new staff quickly and efficiently with minimal assistance. I find it very User Friendly. In general, with our company having numerous locations, Cybex has been always there to help us with any problem or to have new locations up and running fast. I would highly recommend this system!
- Very reliable, easy to use system with friendly and excellent customer support
Steve S.
Verified UserVersion 8 saves me money each month
Mid-High end Tier 1 and 2 retailers not utlizing Cybex's Advanced Series with their pos are losing money each year, guaranteed. We've been on Cybex Systems for over 3 years now. Updated to v8 this year and can't say enough about the Advanced modules we've added to the core pos system.
- Business Intelligence solutios are no longer a tool for top-tiered retailers
- Price, feature, and performance characteristics of Cybex Retail BI Module have made it possible for middle-tier retailers to make use of sophisticated analytical tools
- Comprehensive set of reporting and presentation tools to assist in making actionable decisions about future inventory levels, and analyze current and historical data about product movement through the supply chain to impact future order cycles
- Utilize Business Intelligence to influence and even drive merchandising decisions in the areas of initial merchandise allocations , replenishment of orders, assortment planning by store and merchandise classification, promotions and marketing, store and associate performance measurement and other indicators that are measured by the information stored in your data warehouse
- I'm not really sure of any cons with the Cybex System
- I can't find anything yet, but when we do we will post it live here again, thanks
Chris C.
Verified UserRetail · 51-200 employees
Great Solutions for Retail Chains
The thing I like about Cybex is their responsiveness to your issues, whether it is a support issue or needing a software solution for your business challenge. They are ready and willing to work with you on a timely basis and they get it done! Also, being able to access the President when real problems arise is a great thing.
- Functionality, ease of use and the improvements over time
- Sometimes POS is not as stable as we would like
Don S.
Verified UserConsumer Goods · 11-50 employees
Cybex Software and Support
We have used Cybex software for many years. Functionality is great. The software is intuitive and training new people at both the front and back end is easy. The support we receive when we have questions is both fast and thorough.
- ease of use, responsive support
- 11-50 employees
Carolyn W.
Verified UserRetail · 11-50 employees
Satisfaction The Key to SuCCess
Our retail business has been working with the Cybex POS systems for many years and have had great success with the experience. I highly recommend Cybex as a reliable source for record keeping. The support team that Cybex has on staff are all professional, prompt, and always have an answer for any questions that we have asked. Their response time is within 24 hours of every call. Cybex has tremendous reporting capabilities from the large corporation to the small mom and pop locations. The whole team at Cybex feels the customer is number one. They have planned for your success and your satisfaction using every facet of their company. You can not go wrong dealing with the team at Cybex.
- Various methods of gaining reports about inventory
- Ease of reviewing day-to-day sales using the sales summary
John T.
Verified UserEasily grow with
I totally recommend this system to anyone with 1 or 400 locations. Like I said, growth within the system is easy and very inexpensive.
- I found Cybex' core pos a breeze to work with, why
- Training all my staff took no time at all
- Cybex provided us with cheat sheets and full training manuals
- Our warehouse manager loves the inventory solution and is buying more handhelds for his team
- Cost is minimal, actually I think they underprice their software for what they offer
- Truly an amazing value
- Technical support closes by 9pm but thats fine
karrie I.
Verified UserRetail Coordinator
Cybex provides excellent customer support service. They are always there to help us. Support staff is helpful, friendly and easy to reach. They respond to all my emails and calls in a timely manner. They will always work with me until my problem is solved. Tech support is very knowledgeable of the product. Their online portal has lots of information and helps files providing us with quick solutions to any problems. Support staff is always there to answer my calls with any questions or issues I have. Someone is always available to assist me with the very minimal wait time. I would recommend cybex.
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