Delivery Trust
Review of Delivery Trust Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Delivery Trust
Delivery Trust Screenshots
Delivery Trust Features
Customer Reviews
See why people love Delivery Trust
Nora L.
Verified UserTransportation/ Trucking/ Railroad · 11-50 employees
Trust
We own a NEMT company and send out many emails with sensitive information. We trust Identillect to stay HIPAA compliant. They are affordable and their Tech people are so quick to help us when I have a question or I’m having a “user error” occurrence.
- What I liked the most is that it is easy to use
- I honestly don't have anything that I like the least
- I'm very happy
Rick H.
Verified UserInsurance · 2-10 employees
Simple and Secure
Over the years I've had a few minor issues, but nothing serious. The thing I like the most about Identillect is their customer support! This is a company that actually responds to your customer service issues quickly and in-person. CSR has personally helped me several times with issues over the years. It's refreshing in today's world to speak with the same person more than once when you call for help. It's especially great when that person actually knows what they're doing and helps to resolve your issue.
- Relatively inexpensive and easy to use software
- Identillect's Gmail plugin makes it very functional and user friendly to send encrypted emails and (Even more important): It's simple for the email recipient to open
- Therefore your email reaches it's destination securely and actually gets read
- There really are no "Cons"
- I know Identillect is always working on improvements and it has gotten much better over the years
- Generally speaking, every improvement I hope to see involves further simplification of integration with G-Suite for business and/or Chrome
- Keep up the good work
Switched From
Price. Secure File offered many additional services that were also included. it's also a great product, but it's a lot more expensive. Identillect gives me everything I need and it's priced right.
Why they chose it
"Pricing and Features"
James D.
Verified UserInsurance · Self-Employed
Just Can't Pull It Off!
For occasional use is usually okay. But, when I have a heavy workload and need to send many eSign docs and secure emails their system just falls flat on it's face. Clients say they never received their eSign docs or email. Tech support is a joke. They say they have live support? Well, I've never been able to do anything but leave a message and hope they call back. When I give up and call sales they don't seem to know anything. Just a frustrating experience.
- Price and stated ease of use
- It was pretty easy to learn the system
- To send an occasional email it works most of the time
- But, Whenever I really need it to work it fails
- Clients don't receive the email or eSign doc for an hour or more and sometimes never
- Tech support is never available to deal with issues
- Perhaps if they had a better product Technical support would not be so busy
Justin B.
Verified UserInsurance · 2-10 employees
Great encryption option
Verified reviewer
- Indentillect is the easiest option we've found for our employees to to utilize on a daily basis
- The ease with which we can send and receive encrypted data makes it worth while and the cost can't be beat
I wouldn't say we dislike anything, but it does not have the email security integration that others offer at a higher price point if that is something you are looking for
Why they chose it
"Delivery Trust had a great price point for a small business and ease of integration."
Serena G.
Verified UserMental Health Care · Self-Employed
Solid Product for Small Business
Great. They reached out immediately to ensure the product was working for me and to see if I needed additional support to install and use features.
- I reviewed 1-15 different hipaa secure options for email
- This product won out due to fair pricing, transparency, and the ease of use
- I needed something that was user friendly for email recipients
- With this product they do not need to register or use another email web client to access content
Flexibility to create a custom password or pin number to assign to clients rather than having to use the ZIP, Phone Number digits to access content
Switched From
Virtru was easy to use but the cost of the product vs competitors was high.
Why they chose it
"Transparency, Pricing, Gmail Add-on, and the product is simple to use for the email recipient ."
Justin T.
Verified UserAccounting · 2-10 employees
An Excellent Secure Email Delivery Platform
I send tax returns and other confidential documents to clients who do not want to have an account (such as a portal), but just want the docments sent to them securely.
- Easy to use and set up
- There are several options on what to require of the recipient, ranging from entering a password to nothing except clicking on the link
- I wish they would call themselves either Identillect or Delivery Trust
Why they chose it
"I use both systems. Encyro is more complicated for the recipient, but I can require the recipient to set up an account, and then log into the account. They can then see everything I have sent them and everything they have sent me. Delivery Trust is much simpler for the recipient to use. It is a very effective file transfer service, and I use it for anyone that does not need or want an account."
Philip S.
Verified UserFinally secure email without that hassle.
Peace of mind that I can send PII securely not risking lawsuits and PR nightmares.I got tripped up on the power of some of the default enterprise settings but Identillect was quick to sort it out for me.
- Recipients don't need to setup an account just to read email you send them
- Genius
- Allows extensive control of email even after it is sent like proof it was viewed, limit on download and forward, etc
- Integrates right into Outlook, don't need to go to website
- Less expensive than alternatives
Verified Professional
Easy to use and it's protected ourselves and our clients with personal information daily.
Used daily for less than 2 years
Easy to use Great Customer Service Clients love it Protects us and out clients A fraction of the cost compared to its competitors
- Only con I've had was when we first started
- Our emails sent through Identillect would go directly to junk emails
- Once that was fixed everything is perfect
Gurvinder K.
Verified UserInformation Technology and Services · 501-1000 employees
''Fabulous product for all type of businesses''
This platform is amazing. Very helpful. This comes with a quality product.
- Simple yet effective and easy-to-use powerful tool
- So many different options for email
- I can easily attach all reports to the email
- Customer support is also very good
- Encrypted documents and emails can be sent from outlook
- Very straightforward and easy to learn
- I like this tool very much
- Not faced any problems to date
- Simple yet powerful tool
- I'm satisfied with this platform
Hilary Lang G.
Verified UserRobust product and super easy installation
I feel more secure sending email and attachments with other people's personal information.
- Connects with Outlook easily, gives me choices of different features/functionality for each email + attachment
- Plus can use on the web based portal too
- I use on both laptop and desktop
- Setup was a breeze; my one question was handled easily and immediately
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