Descartes Zangerine
Review of Descartes Zangerine Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Descartes Zangerine
Descartes Zangerine Screenshots
Descartes Zangerine Features
Descartes Zangerine Integrations
Customer Reviews
See why people love Descartes Zangerine
Chris F.
Verified UserWholesale · 2-10 employees
Easy to set up, easy to use, the price is right
As mentioned above. Very positive. Highly Recommend.
- The system is straightforward forward, easy to use
- Great price for start-ups and larger companies
- Support has always been outstanding in addressing any issues we encounter
- Customized reports were built quickly too
- Some item fields needed to be customized that seemed like they should be standard ones
- However, the development team at Zangerine is always very helpful and fast to reply
- E-commerce side is starting to feel a little dated in design
- If there were templates available for us to choose from and update that would be great
Samantha M.
Verified UserMedia Production · 11-50 employees
Works well for our film distribution company
The customer service is excellent. Not only because they are responsive, but they are able to do things like create a customized report which is not always possible with other systems. When I have made mistakes, the tech support team was able to help me resolve those issues. I have no complaints about Zangerine, only good things to say.
- Invoicing with Zangerine is easy
- Pulling sales reports is pretty easy
- I like how I can edit fields on the products and inventory pages
- If you need a custom report you can request that for a fee
- I really like how I can adjust what columns I'm seeing on the orders or products page for example, by clicking the gear in the top right corner
- Not sure how else to refer to that
- I don't necessarily understand these sections on the product inventory tab, but that could be a me thing, not a Zangerine thing
- I primarily rely on the "Current stock qty" number
- This is what I don't quite get:Total Purchase Qty: Committed Qty: Total Stock Available: Total Expected QTY:
Switched From
I was not part of the company when we switched to Zangerine.
Lisa C.
Verified UserFurniture · 11-50 employees
Easy to Use
The program helped the [SENSITIVE CONTENT] of the company realize his goal of getting his company online to reach a broader audience.
- I find it easy to import new products into the database
- And to had choices
- If I have questions, the Tech team is always willing to help me solve my dilemmas
- The Custom Fields page is sometimes hard to use
Emily M.
Verified UserFurniture · 11-50 employees
Efficient & Easy Onboarding
We found Zangerine to be a very efficient and effective solution for inventory management and e-commerce.
- The software is user-friendly, making it easy for anyone on the team to learn and use it efficiently
- I was worried that our warehouse team might struggle to learn a new program, but the training process was very practical
- The inventory management features are robust and allow for seamless tracking of products and reordering points
- The ability to scan barcodes, generate business reports, and price shipping labels makes it a one-stop solution for us
The software offers light manufacturing features like kitting/assembly and BOM and material cost tracking, but if you're looking for a manufacturing application, it's probably not made for you
Switched From
We were using an accounting software and spreadsheets for inventory tracking. It was simply the wrong fit and we felt it more and more as the company was growing. Zangerine had a built-in shipping label feature, so we turned off ShipStation and saved ourselves around $200 a month there too.
Why they chose it
"Zangerine was a lot more modern and up-to-date. It was cloud-based, and we just felt like we can trust the team."
Jensen S.
Verified UserInformation Technology and Services · 11-50 employees
Great Order and Inventory Management Platform
The experience has been great so far in working with the platform and the customer support has been the best experience I've had with any a like platforms.
- The product is easy to use once you get used to the different features and capabilities of the platform
- I like best that once a quote is generated, it can easily be converted to a Sales Order, and then to a Purchase order while keeping a link between all phases of the process, meaning I know which exact quote and sales order are linked to the purchase order etc
- I would like the option to customize the platform more based on our unique needs
Switched From
The platform seems outdated and the customer support was almost nonexsistant
Why they chose it
"The overall look and feel coupled with the features and capabilities, and the pricing model was a good fit."
Alex G.
Verified UserAutomotive · 2-10 employees
Freedom brothers’s review
Having a POS and inventory control all in one that also has the potential to make routes
Matrix for customers is easy to adjust and the reports that break down COG and profit is excellent
I would like to have access to different types of reports, or at least options to be able to customize reports easier
Switched From
QuickBooks inventory was not what we needed
Why they chose it
"All in one service with options to grow by adding tiers"
Ellie H.
Verified UserMachinery · 11-50 employees
Using the software on a daily basis
We use Zangerine primarily to manage our B2B website and inventory specs. This mostly has helped us speed up our quoting and sales processes. The online chat option they have to talk to their support team from the dashboard is one of my favorite things.
Having a central dashboard to manage back-office and the e-commerce side of the business, and the quote management feature which saves us time in processing them and keeping track
- They always had the Quickbooks online integration, but they used to not have automatic integration with Quickbooks desktop
- But they finally released that recently
Switched From
To get the sales process online with B2B eCommerce.
Joshua K.
Verified UserFood & Beverages · 11-50 employees
Replaced our SAP Business 1 ERP software
Would recommend this to anyone looking for an amazing software customization experience.
- Working with Zangerine is the best software customization experience I've ever had
- We switched over from SAP Business 1 because it was nearly impossible to do a eCommerce software integration
- Zangerine got us up and running ON TIME with time to spare
- It would be nice if it had more accounting built in
Switched From
We wanted to allow customers to purchase products through an ecommerce platform. Our current software was just not designed for that and trying to customize it was not going to work.
Shane D.
Verified UserFood & Beverages · 11-50 employees
Zangerine is our B2B e-commerce, order management, sales reporting and order fulfillment solution
We're very pleased overall with Zangerine's pricing, performance and customer support!
- We felt the pricing was a good value for the features Zangerine's software offered
- The transition to getting set up and running was handled well by the Zangerine onboarding team, and they were there for us in a timely fashion to smooth out any issues we encountered
- The various integrations (e-comm and shipping especially) tie all of our functions together efficiently
- We had hoped Zangerine would integrate with our CRM and e-mail marketing software
- We're keeping our fingers crossed that these functions might some be adding by their development team, which has been open to some of our suggestions, and seems to be making general improvements on a regular basis
Switched From
We had outgrown our cobbled together and desperately needed a fairly priced integrated solution that fit or could be customized to fit our business model.
daron y.
Verified UserAutomotive · 11-50 employees
Zangerine - genuinely creative
Our overall experience has been excellent. From the start, I was impressed with their hands on approach and desire to understand our business and its needs. The fact that they spent time with us, in person, to outline and collaborate on the project was appreciated and highly productive. Their team is helpful and responsive. They are creative and accommodating. There is a "yes, we can do that for you" attitude which to me is tremendous strength.
- Zangerine helped take our Rewards Program to the next level
- The Rewards Portal and self scanning feature allowed for individual's to be able to scan their own labels and track their Rewards
- This created an enhanced and direct relationship between our company brand and our customers
- It also freed up our sales representatives from the task of scanning labels for the recipients and allowed for more time to be spent on sales
- This software allowed for us to continue operating seamlessly throughout the COVID 19 Pandemic and continued to track and reward sales of our products by auto repair facilities throughout our distribution territory
- Fortunately our experience has been entirely satisfactory
- There haven't been any cons because Zangerine is willing and able to customize features as necessary
Switched From
The existing software lacked the sophistication we needed and was not able to meet our growing needs.
Why they chose it
"I chose to work with this Zangerine because they made the effort to fly out to learn about our company and our needs and because when I met with its [SENSITIVE CONTENT HIDDEN], I was impressed with his creativity and genuine desire to create the software that our company was looking for."
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