Encyro
Review of Encyro Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Encyro
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Encyro Features
Encyro Integrations
Customer Reviews
See why people love Encyro
Mark B.
Verified UserFinancial Services · 2-10 employees
An Awesome Product At An Unbelievable Price With Responsive U.S. Based Customer Support
Awesome!
- I was searching for (a) an e-sign solution (b) that offered ID verification using KBA via SMS (c) that met all IRS e-signature requirements (d) and offered responsive, U
- S
- based live, non-automated customer support (e) at a reasonable price (f) with a free trial (g) without requiring annual auto-renewal and hijacking my credit card info
- Encyro met and exceeded all of these requirements
- PLUS Encyro included secure encrypted uploading, downloading, and storage of documents at a truly substantial cost savings over what DocuSign and Adobe had been charging me for e-signing alone
- AND THERE'S MORE
- While I was testing the service (before I even subscribed), I offered a suggestion regarding the e-signature audit trail information to their customer support team via email at 11:00pm, and within 50 minutes I had an emailed response from a real live human being that was actually responsive to my inquiry (not a bot generated off-topic auto response like DocuSign and Adobe force their customers to endure)
- AND within 13 hours from my first contact with them I received a second email informing me that my suggestion had been presented to their engineering team who thought it was a good idea and would implement it "soon"
- AND 2 hours later my idea had been implemented and was already live
- When was the last time you made a suggestion to a software company that was actually considered and implemented ever, much less being considered and implemented within 24 hours
- AWESOME
- To date I've not had problems with their product / service
- Encyro may be a less mature product than the DocuSign and the Adobe e-sign products but I've been told by Encyro's tech support team that they are working on implementing some of the extra bells and whistles that Encyro does not offer yet
- As a professional tax planner and preparer I find that Encyro offers a solid e-sign product that does all that is required of it, is compliant with a broad spectrum of international rules and regulations relating to e-signatures and conducting business electronically as well as the more specialized requirements of the US Treasury and the IRS, and offers a number of what to me are additional benefits to my initial e-signature needs such as secure and encrypted document transmission and unlimited secure and encrypted file storage
Switched From
Overall solid product quality and features, superb responsive and live U.S. based tech support, and a very reasonable pricing structure.
Why they chose it
"Encyro offered all the necessary product features, a very reasonable price, superb tech support, and sweeping government and regulatory compliance including US Treasury and IRS rules and regulations; other products that I examined fell materially short in one or more of these categories."
Aneisa C.
Verified UserAccounting · 2-10 employees
Great Tool for Sensitive Info
My tax software offers all of the items that Encyro does, but they aren't nearly as easy to use. I will continue to use Encyro for all of my accounting and file sharing needs.
- I use Encyro to communicate with tax and bookkeeping clients
- It's easy for parties on both ends to use
- I don't hesitate sending confidential information in messages and clients feel relieved knowing they can share sensitive information safely
- It was easy to incorporate into my business, but the one thing that I'm not crazy about is how the contacts files are organized and how the messages are viewed
- It would be helpful if the interface was more like that of actual email
Why they chose it
"Ease of use"
Ben H.
Verified UserDesign · 2-10 employees
Great for secure attachments
Verified reviewer
- Very easy to get up and running and with plugins for the major email software it's pretty much set-and-forget
- Which is what you want, especially in a team
- The fact that the person receiving the secure e-mail is not required to log in or create an account is excellent
- The upload pages feel a little dated, but that's a minor niggle
Kevin O.
Verified UserAccounting · Self-Employed
Great product...could be improved on
Like it a lot. they seem responsive with any issues and do look to improve services over time.
- I like Encyro a lot
- has used other and they always have tech issues while Encyro does not
- Encyro also seems to improve over time such as adding the e-signature feature this last year
- The one area that would need improvement is audit trail which is why I can only use for tax clients and not for financial clients (strictly speaking)
- Audit trail is not something available and would be helpful for security aspects
Switched From
others had technical issues while Encyro does not
Tina P.
Verified UserFinancial Services · Self-Employed
Wonderful Tool
The ability to securely transmit tax and financial information with clients has been a tremendous benefit and time saver (especially during the pandemic). Add in the ability for tax clients to e-sign their documents... they don't have to come in person... I LOVE Encyro, I don't think I could do without it now.
The ability to transfer tax information in a secure environment is priceless; add in the ability to capture IRS approved digital signatures - it's a winner
I have used it quite a bit this last tax season and adapted to using it how it is, I have not given much thought to what could be improved, as I was very happy to find it
Why they chose it
"Price and capabilities"
Ron A.
Verified UserAccounting · 11-50 employees
Simple Soluiton To A Complex Problem
We were getting quotes from file sharing providers and secure email attachment vendors in the thousands of dollars which included funcitionality which was overkill for what w e needed. Encyro was easy to set up and manage.
- Very easy to use when interacting with clients
- No need to send passwords to clients who forget how to login
I'd like to have an email I send through Encyro show up in my Sent mail insetad of needing to login to Encyro to find an email I sent
Switched From
We had an accidental data breach or possible breach.
Why they chose it
"Tremendous value for the product and an easy to use solution."
Alicia K.
Verified UserHealth, Wellness and Fitness · 2-10 employees
I often recommend Encyro!
I'm an occupational therapist that contracts to schools and has private clients. I initially started using Encyro for secure messaging with my private clients. The two main reasons I chose them over other HIPAA-compliant messaging services is because they don't require clients to make an account to access their message, and the price. I use it less for private clients now that I have an EMR with secure messaging, but Encyro allows me to include a link on my website so that prospective clients can communicate securely with me easily. I have found it useful beyond this though. I use it to share personnel data securely with my payroll service when I hire someone new or they need to change their tax forms--since it has social security numbers on it. I also use it to securely send reports to schools where I contract. While I've mostly used it for business, I have used it for personal reasons too. If I have to share something like a bank statement with another business this has come in handy.
- no account needed for clients, price, ease of use
I would like to be able to create a folder to store communications from people who are no longer clients
Why they chose it
"Hushmail required clients to have an account and I wanted to avoid creating any more steps than necessary for my clients. Virtru, to be truly HIPAA-compliant with a Business Associate Agreement, was not priced affordably for a small business at the time."
Veronica S.
Verified UserFinancial Services · Self-Employed
Great easy to implement & use option for sharing of confidential information
To date I couldn't fault my experience with Encyro.
- Setup was easy, functionality is great
- My clients & I find it very ease to use
- Good value for money
- I was recently impacted by a Microsoft issue where all my usual outgoing & some incoming emails were being quarantined, effectively crippling my business operations
- Encyro's emailed notifications were impacted
- The team at Encyro were responsive & worked proactively to help me find a 'work around' that at least allowed me to keep my business somewhat operational, even though the issue was not the fault of their platform
- To date I haven't found any issues with the platform
Why they chose it
"More cost effective solution for a small professional services business & demos highlighted its ease of use & functionality"
Veronica M.
Verified UserFinancial Services · 2-10 employees
Really Great!! need more information about other the features.
so far have been doing what I need it for.
- it has been really smooth and able to be compatible with my email app
- I would like more information about the other features of the application
Switched From
it was not able to do signatures from different people.
Emily R.
Verified UserAccounting · Self-Employed
Perfect for a small business
Verified reviewer
- Nice to have a file sharing site that connects seamlessly with my e-mail (Outlook) as that's how most people share files anyway
- Clients can easily send me files right from a link in my e-mail signature and I can send files securely straight from Outlook, too - All without a huge cost or setup
- I have had these e-mails get caught in a client's spam filter before
- Customer Service gave me quick, simple instructions to pass along to them, though
Encyro
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