Epicor Service CRM

Review of Epicor Service CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Epicor Service CRM

Epicor Service CRM is a web-based customer retention solution for automotive service providers. It helps you stay connected with customers and drive business into your service bays. With Epicor Service CRM you can build stronger relationships with customers, meet customer expectations in all interactions and identify and address issues before they become bigger problems. Epicor Service CRM is the solution for automotive service businesses that want to improve their customer retention capabilities and make sure they're reaching their customers more effectively. It helps you increase the number of repeat customers that come back to your business, as well as reduce the cost of acquiring new customers.

Epicor Service CRM Screenshots

Epicor Service CRM Features

Features of Epicor Service CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management

Epicor Service CRM Integrations

Epicor Catalog for Automotive logo
Epicor Catalog for Automotive

Customer Reviews

See why people love Epicor Service CRM

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

August S.

Verified User

Consumer Goods · 201-500 employees

Used daily for more than 2 years
Dec 22, 2025

Great program!

Verified reviewer

What they liked
  • Ease of use and the reports and dashboard that you can develop
Room for improvement
  • A lot of customization had to be done
  • Not a big deal, you'll have that with most software

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Decision Context

Epicor Service CRM

Epicor Service CRM

5
Pricing
Pricing available upon request

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This is very useful service. The company presents itself in a very professional manner.

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