eResidentCare
Review of eResidentCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About eResidentCare
eResidentCare Screenshots
eResidentCare Features
Customer Reviews
See why people love eResidentCare
Jacob M.
Verified UserIndividual & Family Services · 11-50 employees
A world-class platform with world-class support
[sensitive content hidden] provides world-class support for a world-class product! We know that we can always reach out to [sensitive content hidden] when there are concerns or problems we need support with and she provides timely solutions to support our organization. The platform is used by many levels within our Direct Care Support team and all feedback/suggestions for improvements have been received with open minds. All in all it's a night and day difference compared to our previous software that allows our team to work smarter not harder.
- User friendly platform with plenty of customization for various functions
- Fantastic customer support with quick resolutions for issues
- Software enhancements regularly that address user feedback and suggestions
- None
- We've been very happy with our decision to switch software providers and after a year of experience with eResidentCare we have no regrets making the change
Switched From
The Adaptive platform was not user friendly
Why they chose it
"Cost value and user friendly appeal with easy functionality"
Elisa W.
Verified UserHealth, Wellness and Fitness · 11-50 employees
My experience
Excellent experience with the software and ability to make changes when needed.
- The software is easy to use, and the support staff is very responsive and has fixed issues in a timely manner
- I used this software at another ALH that I owned and recommended it to my new boss
- Sometimes it goes down for maintenance without notice
Switched From
Therap was challenging to use by our staff
Isa T.
Verified UserTo be honest I'm not a computer person, I'm still used to the old school writing things on the chart
I still find it difficult, because I belong to tge genaration wherein the use of the computer is not part if our curriculum in school. I only use computer for emails and brosing, chatting, playing CD's. We have computer at home and and at work but we still use the old school charting. But don't get me wrong your product is good. I thank you gor being supportive, polite and very patient with me. More success to your eresident.
Nancy N.
Verified UserHealth, Wellness and Fitness · 2-10 employees
evaluation of Eresident performance
It is a great software in relation to it's effectiveness & efficiency.
- the simplicity of the software that each staff finds it easy to navigate but at the same time it is restricted to the authorized users
- The software app can be downloaded and accessed through the mobile phone hence easy to look up client's chart while at the appointment
the software doesn't have the autocorrect feature hence doesn't correct spelling mistakes or typos as one is typing
Claudia C.
Verified UserFacilities Services · 11-50 employees
Director of Rose’s Assisted Living Facilities
the experience has been exceptional they answer all of our questions and concerns.
- they answer all our calls and assist with guidance
- nothing to bad to say they have done an excellent job
Susan W.
Verified UserHealth, Wellness and Fitness · 11-50 employees
No other software
I have 6 Assisted Living Homes - At any given time I can see how my residents are doing and my caregivers. What medications have been missed and any incidents that happen. Great for Quality Management
- easy to use - Outstanding customer service - has everything needed to run an Assisted Living
- Not all software has what eresidentcare has
- would love to see pending system for Disaster Drills, Service Plans and other facilty tasks
- WOULD LOVE TO SEE - On the Incident Report - A picture of the body that we would be able to mark showing areas affected as STATE REQUIRES
Why they chose it
"[SENSITIVE CONTENT HIDDEN]took time to explain the product"
Connie M.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Software review
It has helped us in the reduction of paper use, printer use and also lessens the need for record storage space. It also helps in organizing information.
- What I like the most about this software is how easy it is to use
- It is very easy to train new staff on how to use it
- What I like least about it is not having the option of time sheets for employees to sign in and out for work
- I have seen programs which Will not allow any one to create a time sheet at the end of the shift until all the required charting for the shift is done
- This helps a great deal in quality assurance
Gisele N.
Verified UserHospital & Health Care · 11-50 employees
Great application for documentation!
Verified reviewer
This application is user friendly and can be used in various residential settings
- It is not easily customizable, but has some flexibility
Kathryn J.
Verified UserHospital & Health Care · 2-10 employees
GREAT customer Care!
From day one we have felt like we were treated with genuine concern for our very small business. We always received an immediate response to our challenges or concerns. We started our service in December of 2012 and even now four years later the CEO remembers us and inquires how we are doing!
- Cost effective software - Great customer service
- Lack of scheduling feature
Nathan D.
Verified UserHospital & Health Care · 11-50 employees
Lots of Options
Verified reviewer
- I love the ability to use only what I need
- Other software that I have used is difficult to maneuver
- Eresident Care's interface is easy to follow and clean
I wish it was accessible on mobile devices or had an application to use with tablets
eResidentCare
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