ESO Scheduling
Review of ESO Scheduling Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ESO Scheduling
ESO Scheduling Screenshots
ESO Scheduling Features
Customer Reviews
See why people love ESO Scheduling
Michael F.
Verified UserResearch · 1001-5000 employees
ePro makes you a pro at scheduling
Verified reviewer
- All scheduling features easy to navigate and view - Simple communication with company schedulers - Connectivity to personal calendar for notifications of upcoming shifts
- - Mobile view is confusing and does not include all features of the desktop site
Nick L.
Verified UserPublic Safety · 51-200 employees
Nice product, some improvement
Overall nice product for us, forms were lack luster in terms UX design on the end user side.
- Total view of all schedules and personal on each day
- Lack of ease of use in creating repeating schedules and rotating schedules for multiple positions
- The form functionality has its momements of good, but consistency of functionality was the downside
John H.
Verified UserHospital & Health Care · 201-500 employees
Epro Review
The program has been adequate for our needs. but I would like to see better response to issues and better reporting
- Tracking of employee certifications works well and messaging is helpful
- Need more customizable reports and better and quicker response to questions
- I would like to see a help tab where questions can be asked and answered in real time
Verified Professional
Hospital & Health Care · 51-200 employees
Well...
Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.
- If you have built your company around Epro's limitations, Epro is amazing
- If you try to do something different, Epro becomes less amazing quickly
- There are several areas where the software could be improved and they still aren't
- I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it
- All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features
David H.
Verified UserHospital & Health Care · 1001-5000 employees
ePro Scheduler is the next step in managing a large workforce
I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.
- The ease of use and the ability to generate and manage a large worforce
- The ability to manage thousands of incident reports over the course of a year
- It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff
Employees are not able to communicate with each other except through a public bulletin board
Jamie S.
Verified UserHospital & Health Care · 51-200 employees
The basic scheduling system and employee management is user friendly.
Hospital & Health Care
- The basic scheduling and employee management is very user friendly and easy to teach new users
- I do like the chat feature, that has always been very helpful to me as well
- I wish they would have more training's since there is so much more of the system that we do not use
- even if it was a webinar or pre-taped that we could watch on different topics
- I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift
- I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place
- (unless we are doing something wrong)
- I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also
- There are also some features of the payroll close out that I think could be tweeked
Scott W. D.
Verified UserManagement Consulting · 51-200 employees
Unwieldy and frustrating for employee level use
Management and payroll love this program. However, from the crew member/employee side, it is very frustrating. Every punch in or out needs a note in addition to name and password. Why??? Every time I’ve uploaded a certificate, the attachment shows fine on my side, but HR can’t see it and I still have to make a trip to the main during business hours (I work nights) to turn it in. It drops at least 2-3 punches a week. Overall, not a great program for the employee, though management seems to love it.
- Payroll makes slightly less mistakes using this program
- This program consistently does not register punches when crew punch in and out
- The system shows the punch accepted, but when crew member goes to approve the time card, it shows missing punches
- Also, it is frustrating to have to put a note in EVERY SINGLE TIME one punches in or out
Craig M.
Verified UserHospital & Health Care · 201-500 employees
ePro leading the way
After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.
- There are too many positives to list here
- However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality
- With the software being built for many users (companies), there are times when suggested changes cannot be implemented without affecting all users
- However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures
Verified Professional
Medical Practice · 501-1000 employees
High Quality for EMS
I really have no complains in the overall business department... the customer service really is top notch. Any time I call they are very willing and able to work with me for what I need. This is one of eCore's most valuable assets
- ePro being specially geared for first responders makes the programs work almost flawless when compared to other scheduling software that are not use to this industry
- Also to go along with this their staff and support are well versed in the needs of first responders in regards to software
- This software is only as good as you set it up to be
- This is a pro and a con
- The software is able to be customized to your needs however
- If you don't know your needs or don't know how some features may be able to help you then you may not know how to set it up for your needs
Christopher C.
Verified UserMedical Practice · 11-50 employees
exceptional and expedient resolution to issues, though we have not had many since implimentation
better communication between management and staff. faster payroll processing. great record keeping. total ems operations business solution.
- it has decreased our payroll processing time from 1- 8 hour day to about 20-30 minutes
- scheduling and employee access from anywhere is great
- we utilize it for a true business management solution on the operations side
- a lot of menus
- sometimes difficult to recall or find what you need but after some time it is easier and once implimented you can actually cut back on the menu choices available
Popular ESO Scheduling Alternatives
ESO Scheduling
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.