Everest

Review of Everest Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Everest

Lynk is a cloud-based customer support and complaint management solution that caters to mid-size and large organizations across various industries. It is also available for on-premise deployment. Everest receives customer complaints and queries via various channels that include email, phone, a company’s website, mobile app and remote call centers. Individual cases can be located by searching Everest with a variety of criteria including date of first contact, current resolution status or customer account number. The solution also allows for a high degree of process automation, and can be configured to send emails or other notifications based on predetermined triggers. It provides users charting and reporting options, integrated analysis for managing business processes and custom dashboard for specific information. Everest 7 provides support via phone and email during business hours on weekdays.

Everest Screenshots

Everest screenshot Everest screenshot Everest screenshot Everest screenshot Everest screenshot Everest screenshot

Everest Features

Features of Everest
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management

Everest Integrations

Microsoft Excel logo
Microsoft Excel

Customer Reviews

See why people love Everest

5.0 / 5
Write a Review
5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

Danielle A.

Verified User
Used unspecified for unspecified
Dec 22, 2025

Very easy to use, allows for multiple levels of entry and reporting, great customer support!

I use this everyday to log my customer complaints and assign action owners to resolve. I like that we can have a number of users and can assign different levels of access. I like being able to email out and include attachments. Having the ability to run multiple Excel reports is a great feature. We have several Managers that can go in a pull out their specific data. Any cons or issues that we have had were resolved by the Everest group in a very timely manner. We are very happy with the program and the customer support provided. Thanks!

Write a Review

Share your experience to help others make better decisions.

(0/5 Stars)

Decision Context

Everest

Everest

5
Pricing
Pricing available upon request

See what companies are saying about Software Advice

Great
Based on 619 reviews
Trustpilot
Professional Service

This is very useful service. The company presents itself in a very professional manner.

Ansuya, 1 hour ago

Subscription Successful!

You've been added to our newsletter.