Feedbear
Review of Feedbear Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Feedbear
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Feedbear Features
Customer Reviews
See why people love Feedbear
Mehmet Emre A.
Verified UserComputer Software · 2-10 employees
Simple Product Management Tool
I was looking for a way to collect customer feedback and share public roadmap for my product and I found Feedbear. This is a product feedback management system that combines all your customer feedback channels so you can easily collect and manage ideas. You can also use it to manage your public roadmap, communicate product updates, and receive customer support. And the best part is, it integrates with my product!
Easy to setup, It can be integrated with my product for collecting feedback without user login, Anonymus or user voting configuration, Custom domain feature, Feedback management with native feedback widget, voting, changelog and public roadmap, Customer support is good, they responded quickly to my tickets and feature requests,
Integrations can be increased and features about feedback widget such as custom fields can be added
Switched From
I have used limited features my former products and I was paying too much. Feedbear features are meeting my needs and pricing is fair.
Ryan N.
Verified UserE-Learning · 2-10 employees
Simple yet beautiful feedback platform
Overall, it's been a great experience so far. Its's been super easy to setup. And the support team / the founders have been flexible, so definitely a positive experience.
- The beauty of Feedbear is it's simplicity
- It took about 5 minutes or less to setup
- However, if you want to customise it you can
- So it has plenty of flexibility
- I found the team flexible and willing to listen to suggestions and make changes when necessary
- I believe email notifications from custom domain is being added soon and it's on the roadmap
- That's the one thing I want
Why they chose it
"It had a better design and it seemed easier to use."
Martin W.
Verified UserComputer Software · 11-50 employees
A simple tool
I like the simplicity of the tool but it is missing some important features that prevent us from using it more.
- I like the simplicity of the tool
- The UI is also quite nice and pleasant to work with
- It's clean and intuitive
- It's missing some key features that I wish it would have, such as anonymous voting or single sign on capabilities
- We don't use the tool much because it is missing these, otherwise, we would keep using it
Philip F.
Verified UserHealth, Wellness and Fitness · Self-Employed
Feedbear makes receiving ideas and customer feedback easy
It levels my business up. I tried to code a custom solution before.... It was in no way as smooth as Feedbear is. Great stuff. As well their customer support is very kind and helpful. Very satisfied and hope that this product will grow for much more time!! :)
- Ultimately, businesses produce for their products and services for their customers
- Feedbear helps me to understand what my customers need and wish
- The barrier for customers is quite low - they don't even have to register to contribute (although there is an option to require a sign-up)
- The UX is very clear and easy for both, customers and admin
- And they have a lot of nice stuff on their own Roadmap
- Can't wait to see that all happen
- Other languages than English are missing
- It's on their roadmap, and I am looking forward to it
- However, most terms within the App can be easily customized - so, it's not possible to display several languages, however it should be possible to display everything in the desired language
- A personal wish would be a KonnectzIT integration
- Hope that this will come in the future
Switched From
I switched from my own custom solution (which was pretty basic and not so nicely designed). When I saw Feedbear and its features, I couldn't resist trying it out and liked it immediately
Arun A.
Verified UserComputer Software · 11-50 employees
Simplest and fastest solution that any SaaS founders needs
I got another roadmap software information from fb group and i tried with many days. Finally with no luck, I had to drop it and was supposed to find an alternative. As I was launching my landing page urgently, I was looking for a quick solution and stable. There I found FeedBear. I've already known these guys from other indian startup landing pages, but I thought these guys must be expensive. But I was wrong. Their pricing should fit for any stages of Saas
- 1
- Fast - Own domain configuration was never easy with other whitelabeling application
- But with feedbear it just happened in minutes
- 2
- Easily understandable
- I have tried other roadmap softwares and I had to contact for each every setups
- But onboarding on feedbear is just easy
- 3
- UI/UX - Its stunning
- Ease of use with the stunning ux
- I found no lack in the UI
- It loads smooth
- There is one thing, I found missing is, it majorly focuses on feedbacks from the customers and roadmap based on the same
- There must be an option to enter our product plan also in the tool, so that we can avoid "Feature request" label in all the roadmap board items
Switched From
Slow No support New product Not stable
Why they chose it
"I quickly test drive feedbear with an trial account and I am happy right away. More than that, I know some of others using feedbear already."
Bahar A.
Verified UserConsumer Electronics · 10000+ employees
Feedback Management and Roadmap Software
It's a great way to collect reviews and feedback from your customers. It's simple and easy to use. The feedback from customers can help you make the right development decisions.
- I am using Feedbear to collect customer feedback from different channels
- It is easy to set up and has a friendly UI that doesn't distract from the process of gathering feedback
- The best part of the product is that it has a built in notification system for the team so that any new feedback can be handled in a timely manner
- There is no hiding option of customer feedbacks
- It also has no approve/decline workflow
Kartik Ahuja G.
Verified UserMarketing and Advertising · 11-50 employees
As fast as - get set go
Verified reviewer
- #1 — Idea voting With this tool you can add all the new ideas, suggestions you have in your mind and users can vote for the specific ones that they like
- #2 — Sharing detailed roadmaps with user It gives a platform for keeping your customers posted about the updates that are in progress
- #3 — Intuitive and interactive UI FeedBear’s UI is one of the most important factors that makes it stand out — it’s super simple and easy-to-use
- Nothing as of now -- would be testing it more in detail
- Their templates are nice
Mitch B.
Verified UserFine Art · 2-10 employees
Easy to deploy and use
It does exactly what we wanted it to do - it gives us the insight to plan and move forward
We're using this to get closer to our students to understand what features are important to them, so we know what to spend time on that will give the biggest impact to the students
- I can't really think of anything - it is a very simple and straightforward tool, which is exactly what we were looking for
- Many tools have too many extra features which make them difficult to use - this is not the case with Feedbear - it's quick and easy
Jason A.
Verified UserInternet · 2-10 employees
Great startup company that is willing to listen
[SENSITIVE CONTENT HIDDEN] and his team works tirelessly to make the product better. He has implemented at least 3 things I requested which show he is willing to listen and improve. I haven't gotten people to use it after the issues but will try again with the new features.
- Very simple to use and setup
- Does what it is supposed to do
- Works with intercom
- Recently upgraded to better integrated
- They recently fixed my issue with how it worked within the intercom
- io app
- They are always improving and responding to issues
- I previously didn't like the fact that it didn't work well with intercom - the main reason I picked that app
Why they chose it
"Price"
Nguyen Van A.
Verified UserHospital & Health Care · Self-Employed
The best and easy Roadmap tool
I have been using FeedBear for over a month now and my customers are very pleased to participate in product improvement comments. This increases customer satisfaction and helps me plan my product upgrades in the best way.
- Simple, friendly interface, easy to customize
- Helps to manage, organize and categorize product reviews into categories easily
- The interface is simply text, no pictures, icons, beautiful icons
Feedbear
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