FTMaintenance Select
Review of FTMaintenance Select Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About FTMaintenance Select
FTMaintenance Select Screenshots
FTMaintenance Select Features
Customer Reviews
See why people love FTMaintenance Select
Tom H.
Verified UserFood Production · 51-200 employees
Good product
Each asset is looked after and traced as per manufacturer recommendations.
- User friendly, easy to navigate and have some versatility
Not very versatile, can not choose or edit the fields that you would like to see on your screen
Switched From
No support and NFG
Why they chose it
"Found FT Maintenance is more suitable for our business needs and have on-premises model."
John H.
Verified UserConstruction · 51-200 employees
Seeback Roofing
Just a few issues: - When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance. - I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature. - Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc. - Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled. - I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules. - There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs. - Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure. Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.
- Flexibility to create reports
- With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports
- Default reports are lackluster and limited - Some modules can be tedious and finicky - Having to switch between modules when doing minor things like creating new tasks or parts
Stephanie R.
Verified UserElectrical/ Electronic Manufacturing · 51-200 employees
Not happy with the sales department
We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.
- Probably a good program if you had some support and customer service from them
- The import process seemed to work well
- Not happy with the sales team and it is involved in getting it set up correctly for your company
- Especially if you are not tech savvy which is one of the reasons we looked at purchasing it
- Takes a lot of time to get it implemented
Dan G.
Verified UserHospitality · 11-50 employees
Everything is now in one spot.
The customer service has been great at every step of our process. Any question we had, big or small, we always had the phone answered with a helpful response.
- I like the fact that all this information is in one spot
- We now only have to hit a few buttons and see everything that was done to a piece of equipment
- It helps us to see the recurring problems and how to plan better for the future
- We also like the preventative maintenance scheduling, it helps ensure we are not missing crucial steps needed in the proper maintenance of our assets
- The generic reports that came with the software are not exactly what we need for our application
- They may fit perfectly for most but just not as conformable as WE need
- There are some additional software pieces we can add (at a cost), which we are looking into
- Hopefully this will solve the minor detail
Brian H.
Verified UserElectrical/ Electronic Manufacturing · 51-200 employees
Good CMMS for small business and getting up and running quickly.
Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.
- Not complicated
- Setting up equipment is super easy and quick
- Vendors are just as easy
- There's no complicated database coding to have to worry about
- Everything just gets assigned a number which is up to you how you want to start with that
- Just about every drop down menu starts off empty allowing you to fill it with your custom fields
- Even a state drop down where you enter addresses
- Seems kinda silly but it's actually nice because if you only deal with suppliers from a few different states you don't have to scroll through 50 to get the one you need
- This is a very customizable yet basic software
- Some of the views need to be reorganized to show relevant information, but that is not hard to do
- I've only used the software for a week
Brian B.
Verified UserIndustrial Automation · 51-200 employees
The best Maintenance program available.
First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.
What I like mostly about the software is how organized it can make even the unorganized person
No there is nothing that I dislike about this software maybe just some knowledge that I need to gain
Jessica P.
Verified UserEnvironmental Services · 11-50 employees
A GREAT WAY TO MANAGE YOUR MAINTENANCE !!!
The FT Maintenance program has given our company a great template to start from. Now in business now about 4 years or so, we had nothing in place to control maintenance scheduling or set automatic preventative maintenance tasks with. Importing data to the system, and attaching files to the work order are so easy to do and setup. The online Youtube training videos were also a nice reference to have. Well done FasTrak Softworks!
- Youtube training, webinars, and tech support
Mike P.
Verified UserAll in one software that is simple to use
Verified reviewer
- For us the inventory and preventitive maintenance platforms are the reason for going with FTMaintenance
- Another pro is the training and support that is offered
- No matter how small the issue they are there to help
- There is not any cons for us as a business
- The only downside would be not being able to custom tailor every little detail to your needs
Ken G.
Verified UserFTMaintenance Has Been Successful For Us
We purchased FTMaintenance to replace a 14-year-old PM software package. Our goal was to final a product that was easier to use, could be operated without printing paper job tickets and had more functionality. FTMaintenance met all of our requirements. It's easy to work with and update. We're totally paperless now. The Maintenance folks record their PM results in a mobile laptop computer. They type in notes and can attach digital pictures to their records to describe things. There are many functions that we aren't using yet, but it's good to know they are available. Many report options. A few weeks ago an important customer did a quality audit of our entire operation. Preventive maintenance was one of the areas they checked. It was easy to show the system and print a couple of reports to prove that our PM's were up to date. The auditor gave us a high mark and commented that our system was much easier to use than the files full of PM paperwork he has seen at other companies.
Leonard H.
Verified UserFT Maintenance
Used unspecified for more than 2 years
- The vendor is very helpful and willing to help with any problem
- The software has a lot of depth which is both good and bad
- The FT Maintenance program is not fluid or intuitive
- Please know that this is the third program of this nature that I have administered
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.