Gateway Ticketing

Review of Gateway Ticketing Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Gateway Ticketing

Gateway Ticketing is a cloud-based ticketing system designed to help theme parks and other attractions manage point-of-sale processes, sales, memberships, and more on a single platform. It can help users manage admissions, sales and ticketing needs, as well as other aspects of businesses such as billing, reservations and financial management. Gateway Ticketing includes CRM and reporting capabilities. Additionally, the reporting module delivers accurate, real-time insights for daily operations and strategic planning.

Gateway Ticketing Screenshots

Gateway Ticketing Features

Features of Gateway Ticketing
Attendance Management
Barcode/Ticket Scanning
Confirmations/Reminders
Customer Data Management
Email Marketing
Online Ticketing
Onsite Ticketing
Promotions Management
Registration Management
Reserved Seating

Customer Reviews

See why people love Gateway Ticketing

5 Star
60%
4 Star
30%
3 Star
0%
2 Star
0%
1 Star
10%
Tammy T.

Tammy T.

Verified User

Cosmetics · 11-50 employees

Used other for less than 12 months
Dec 22, 2025

A must for admissions-based business

Verified reviewer

What they liked
  • I loved its ability to create barcodes, to track and produce reports from
  • It was a large software that had a lot of capability, many of which I didn’t even scratch the surface of
Room for improvement
  • I disliked how many options and little buttons there were to get to one place
  • It’s like twenty different routes to get to one destination
  • As a user, I also felt like the software as a whole looked a little outdated

Grant R.

Verified User

Entertainment · 10000+ employees

Used daily for more than 2 years
Dec 22, 2025

Gateway Ticketing, A Partner in our Operation

We have found Gateway to be more of a partner in our operations than a passive vendor. We have a strong relationship with every level of the company. I could not be more pleased with the service and the products they provide. Galaxy has been a powerful tool to not only manage our sales, but enhance our guests experiences at our facilities.

What they liked
  • Gateway Ticketing System's Galaxy offers us a single sales platform to service all our individual business needs
  • It provides a powerful ticketing system, with a traditional POS system that continues to evolve to meet our ever changing environment
  • The ability to run one platform, not only allows efficient system management, but also provides system experience for our guests and team members
Room for improvement
  • There is a bit of a learning curve when it comes to managing the system
  • However Gateway has always provided us with outstanding support and documentation
Switched From

We needed one system to deploy and manage across multiple properties with a range of sales needs.

Why they chose it

"The services Gateway Ticketing provides with the software as well as the cross "platform" abilities of the software."

Yewande O.

Verified User

Accounting · 51-200 employees

Used daily for less than 12 months
Dec 22, 2025

GATEWAY TICKETING

I liked the collection management event ticketing and membership management as it helped with our process and made it very efficient

What they liked

Great value for money and the customer support was also so good and it was very easy to use as well as

Room for improvement

The search functionality is cumbersome and it required extra patience when searching for old tickets

Wenzhe C.

Verified User

Leisure, Travel & Tourism · 501-1000 employees

Used daily for less than 2 years
Dec 22, 2025

Avoid at all costs

Diabolical, not a computerised system, actively fights the operator and undoes the work. Creates huge openings for human error.

What they liked
  • Really hard to find anything commendable
Room for improvement

The lack of automation and the undying coding errors that cause intense stress and inefficiency

Switched From

Cheaper - Galaxy is the cheapest on the market for a reason.

Ro H.

Verified User

Entertainment · 51-200 employees

Used daily for less than 6 months
Dec 22, 2025

Gateway Ticketing - Fantastic!

Brilliant source to use, everything you need is right here. Customer support is on the ball and will get back to you as quickly as they can.

What they liked
  • I really liked that Gateway Ticketing is so easy to use, everything is so straightforward
  • The value for money is fantastic too
Room for improvement

I haven’t found anything that I didn’t like, I have only been using for a couple weeks but so far all good

Gianni M.

Verified User

Sporting Goods · 51-200 employees

Used daily for more than 2 years
May 28, 2026

A modern,user friendly software for ticketing.

Gateway ticketing has saved us alot of time and boosted our daily revenue collection.

What they liked
  • The software is a cloud based ticketing and revenue management software
Room for improvement
  • The software is frictionless i have nothing to dislike

Lucia M.

Verified User

Management Consulting · 11-50 employees

Used daily for less than 2 years
May 28, 2026

The Best Ticketing Solution For Business

Verified reviewer

What they liked
  • Gateway Ticketing is a great business ticketing solution as it is fast customizable and easy to use
  • It ensures visitors have an amazing experience
Room for improvement
  • I have used Gateway Ticketing without problems
  • It has been awesome

Ahmed M.

Verified User

Import and Export · 1001-5000 employees

Used daily for less than 2 years
May 28, 2026

Gateway Ticketing Is a Reliable Ticketing Solution

The experience I have with Gateway Ticketing is superb.

What they liked
  • Gateway Ticketing is an effective and easy to use ticketing solution
  • The capabilities of Gateway Ticketing are exceptional
Room for improvement
  • I have zero dislikes for Gateway Ticketing
  • Gateway Ticketing is brilliant
Alicia C.

Alicia C.

Verified User
Used daily for more than 2 years
May 28, 2026

Galaxy presents some interesting challenges but also provides customer service to troubleshoot.

Used daily for more than 2 years

What they liked
  • The POS is easy to use
  • Reservations are a bit more challenging but with minimal training there is a high degree of user friendliness
Room for improvement

If you are using multiple platforms and need to rely on integration you will likely experience some challenges

Verified Professional

Consumer Goods · 2-10 employees

Used daily for free trial
May 28, 2026

Review #1 Galaxy

Did take long to become comfortable

What they liked
  • Ease of navigation, customer support, familiar brand
Room for improvement
  • Overall not much different than previous software
Why they chose it

"Price"

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Decision Context

Gateway Ticketing

Gateway Ticketing

4.1
Pricing
Pricing available upon request
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