Grade.us
Review of Grade.us Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Grade.us
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Grade.us Features
Grade.us Integrations
Customer Reviews
See why people love Grade.us
Lenny F.
Verified UserRetail · 11-50 employees
What Happened?
They worked great for us until they doubled the price without notice. I emailed them asking why and to call me and got a poor explination of new services which I don't use.
- I used this software and it worked great for over 2 years
- Suddenly they doubled the price of my plan without notice after 2 years
Julie W.
Verified UserMarketing and Advertising · 2-10 employees
Best price, all the features.
Verified reviewer
- Best review software at the best price
- We white label the platform and resell it to our clients, and have looked at lots of options
- Not only is GradeUs the least expensive, it has all the features we could ask for
- It’s also pretty easy/intuitive to use
- I don’t have any real issues with it
- Sometimes I have trouble finding what I want it to do, but usually it’s pretty easy to figure out
Why they chose it
"More features than Vendasta, and way less expensive than either one. Grade us is pretty great."
Leslie B.
Verified UserMarketing and Advertising · Self-Employed
Great for agencies
Verified reviewer
- I really liked Grade
- Us and used it for over a year
- It was simple to set up and to use
- The cost was a little on the high side
- But it has all the bells and whistles that other services don't have so it is worth the cost
John V.
Verified UserFood & Beverages · 11-50 employees
Great Customer Service
We are not getting the best from Grade US,. CSR made some suggestions and we are hoping to improve review responses in the upcoming weeks.
- - Great Customer Service, CSR did a quick training for me and explain what work the best in the market
- - Explain more about SW Capabilities
- Price increased multiple times in the past year
Switched From
Best Price vs Value product in the market at that moment.
Why they chose it
"Offered a 50% off for few months, tried the products for the first campaigns and they were working at the beginning."
Zach H.
Verified UserMarketing and Advertising · 2-10 employees
Grade.us is an awesome platform for both small businesses and agencies
I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)
- Grade
- us gives a simple way to generate reviews on the sites where businesses need them
- By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well
- The software itself is easy to use, simple, clean and effective
- It gets out of the way in all the right ways while having just enough customizability to be stay on brand
- The support and training is also superb
- I very much love this software and offering
- I wish it was free
- but I wish everything was free
- Honestly, I don't think I have much to say in terms of downsides
- Oh
- For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control
- Still, this is a problem since I work mostly with real estate agents
Jason R.
Verified UserMarketing and Advertising · 2-10 employees
Terrible App Considering the Available Technology
Paying way to much money for subpar features.
Aggregating reviews and being able to respond to Facebook & Google reviews in a single place
- No deeplinking support for native mobile apps
- Breaks all the time causing angry clients Email support is not helpful
Why they chose it
"Colleague recommendation, totally regret it at this point."
Rabeah A.
Verified UserMarketing and Advertising · 2-10 employees
White Label Reputation Management Made Easy
Our competitors were offering similar software, so we bought their white label service to use with our clients
- Grade
- us offers Reputation management software that can help businesses aggregate positive reviews while mitigating negative ones
- After trying multiple review management solutions, we stuck with Grade
- us for their customer service and easy to use software
- Setting up profiles is quick and customizable
- You can set up profiles with each account with different persmissions
- Another nice touch is the ability to send out automated reports to specified email addresses
- They could do a better job at communicating changes that they are making to their platform as they roll out
- Sometimes they will add or move a feature in the admin area, and you have to search around to find it
Alex V.
Verified UserHospitality · 5001-10000 employees
the Lighter Side Of Reputation Management
Overall, the reputation management success we've had with Reputology is on par with any other platform out there. The API is definitely a plus for those looking to integrate their own apps.
- Okay, so full disclosure we've used and still do use several other reputation management products out there in parallel with Reputology, including Birdeye, YEXT and Revinate
- Reputology's main allure is its price and API to things like GMB and Facebook
- It definitely works as easily as all the other big names in that list - with the notable exception of YEXT, which is more geared towards enterprise class chains
- It's not the software per-say, it's just the nature of the relationship management game out there today
- for instance, you can't properly pull or respond to Yelp without the new paid relationship with them, so it doesn't matter who you use to manage reviews on certain platforms, you end up paying someone something to do it
- But that has nothing to do with Reputology, and everything to do in your willingness to invest in this side of the game
- For hotels like us, it's critical
Randy J L.
Verified UserMarketing and Advertising · 2-10 employees
Best Value Review Management System
Everytime we have a service request we get emmediate response and customer service is awesome.
- I like the White Label version because my clients log in straight from my website to send review invites
- It handles both email and SMS funnels and it allows negative responses to be funneled to a contact form versus hitting the review channel
We have not yet found a negative yet as the SAS has been working seamlessly for the past year
John R.
Verified UserMarketing and Advertising · 11-50 employees
Best review wizard tool for agencies
Simple to use and a great solution for agencies looking to offer review wizards to their clients.
- Great solution for agencies to white label their review wizard - Easy to set up - The thumbs up, thumbs down solution is great for the end-user - Custom domain mapping
- - The email drip functionality could be a little better (i
- e
- if someone opens/clicks don't re-send) - Integration with something like mailchimp would be awesome
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