Greetly

Review of Greetly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Greetly

Greetly is a cloud-based visitor management solution that helps users automate the data collection process for offices. It allows visitors to input the reason for their visit using a moble or desktop device, as well as photos, digital signatures for non-disclosure agreements (NDAs), waivers and other documents. Greetly notifies the host employee via phone call, text message, email or Slack when a guest arrives at the facility. A cloud-based visitor log contains check-in and check-out information for visitors. The solution offers a mobile application for iOS and Android devices, and hardware such as tablets, badge printers and more can be integrated. Greetly is available on a monthly subscription basis. Support is included via email, over the phone and through online chat.

Greetly Screenshots

Greetly Features

Features of Greetly
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking

Greetly Integrations

Slack logo
Slack
Zapier logo
Zapier
Google Workspace logo
Google Workspace
Microsoft Teams logo
Microsoft Teams
Rippling logo
Rippling
Google Chat logo
Google Chat

Customer Reviews

See why people love Greetly

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Akshay K.

Akshay K.

Verified User
Used daily for less than 2 years
Dec 22, 2025

Greetly is really useful to make the communication easier and has great customer support.

Verified reviewer

What they liked
  • I really like the functionality of this app as everything is customizable
  • My clients are happy because they can manage better their time
Room for improvement
  • I am happy with this product over all
  • We use this software on regular basis and its very helpful to manage everything and save our time

Vanitha K.

Verified User

Commercial Real Estate · 501-1000 employees

Used weekly for less than 12 months
Dec 22, 2025

Customizable check in workflows

Overall its a great experience as it gives clear insights and makes decisions easier

What they liked
  • It makes the check in process easier and customizable
Room for improvement
  • The price is higher for small startup companies

Hugo L.

Verified User

Transportation/ Trucking/ Railroad · 11-50 employees

Used daily for less than 6 months
Dec 22, 2025

Great product for a small business

Not disappointed at all by the product and it has helped us to move away from two part time receptionists which was no longer viable for our small business. It was psychologically difficult for the rest of the team to lose receptionists but the greetly product helped provide the system based safety net we needed to make this move.

What they liked
  • Easy to set up and plenty of support along the way
  • It is also very cost effective as some other systems we shortlisted were overly complicated for our needs
Room for improvement

Perhaps could do with increased functionality as long as it doesn't compromise simplicity and a more modern interface, such as the look and feel of Xero for example

Olivia T.

Verified User

E-Learning · 51-200 employees

Used monthly for less than 12 months
Dec 22, 2025

Seamless and Professional Visitor Management

Greetly has significantly improved visitor tracking and check-in processes. It’s a reliable, user-friendly solution that enhances office security and provides a professional first impression for guests.

What they liked
  • Greetly offers a highly customizable and easy-to-use visitor management system
  • The self-check-in feature is intuitive, and the automatic notifications to hosts make front desk operations much more efficient
Room for improvement

Some integrations require additional setup time, and the pricing can be a bit high for smaller businesses

Jennifer Jackson J.

Jennifer Jackson J.

Verified User
Used daily for less than 2 years
Dec 22, 2025

Greetly made our lives easier

Verified reviewer

What they liked
  • very simple tool to use yet technically powerfully even easier for visitors to use
  • My employees and guests all rave about it
Room for improvement

I don't have any bad founds or suggestions for this app, I'd like to be able to suggest feauture request in the future

Peter J.

Peter J.

Verified User
Used daily for less than 12 months
May 28, 2026

I could improve my relations with my clients

Verified reviewer

What they liked
  • As a doctor my time is critical, thanks to greetly I have control over my time
  • My patiens never been happier
  • I don't miss any appointments and my clients can schedule their sessions whenever they want
Katie B.

Katie B.

Verified User

Executive Office · 51-200 employees

Used daily for less than 6 months
May 28, 2026

Greetly has Made my Days Easier!!

I take comfort in knowing that if I step away from my desk, visitors have a resource to use until I return.

What they liked
  • I love that I can change the functionality of Greetly on my own
  • I change it frequently depending on what is going on in my office
  • It also looks very professional and is easy to use
  • I also manage 3 locations and I have the ability to remotely update each location with the click of a save button
Room for improvement

No complaints here - Greetly have been great about tailoring the software to meet my needs

Charlie M.

Charlie M.

Verified User

11-50 employees

Used daily for less than 12 months
May 28, 2026

Money well spent

I think the price is fair for what you get

What they liked

At the begging we had a mess in our office, after we found greetly on the web we desided to give it a try and it was worth it, he have improved our reception process in so many different ways

Monica W.

Monica W.

Verified User

1001-5000 employees

Used daily for less than 6 months
May 28, 2026

Saved us lot of money!

Verified reviewer

What they liked
  • I was afraid of getting this greetly app, but once I got it and started to work with it could see it was exactly what I was needing to improve my work
  • I usually recieve like 3 or 4 contributors per day and it was really hard for me to make an precise appointment for all of them
  • Greetly helpt me like a real recepcionist, making my schedule everyday and giving to my contributors the chance to organize their time too
Alex Q.

Alex Q.

Verified User

Consumer Services · 11-50 employees

Used daily for less than 6 months
May 28, 2026

Greetly is an excellent receptionist tool

Verified reviewer

What they liked

There's plenty of space for buttons, there's a good amount of customization available, and it also is able to be integrated with Operate, if necessary

Room for improvement

Other similar software allowed for custom pictures or icons for the button, which is sorely missed

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Greetly

Greetly

4.9
Pricing
Starting at $99.00 per month

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