Hapn
Review of Hapn Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
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Customer Reviews
See why people love Hapn
Ken P.
Verified UserHospital & Health Care · 11-50 employees
Spytec GPS
I know where my assets are at all times, I know whether my drivers are driving in compliance with company guidelines and legal guidelines at all times. I can prove my assets performance, whereabouts and overall efficiency at any given time (either in real time or historically).
Geofencing, Driver Habits, Real Time monitoring and the availability to confirm where your assets were at any given time may have safety, legal and practical advantages that cannot be over stated
There has not been a negative impact/outcome of implementing or utilizing this product after a few months of usage
Switched From
Cost. Service was not what we expected and the system/platform did not work as well as Spytec's.
Why they chose it
"Price, Service and ease of installation."
Eddy H.
Verified UserAutomotive · 201-500 employees
Daily Tracking
As an IT support it is really easy to set up, and I've seen the users the really catch up quick on how to keep an eye on the trackers and do modifications as needed, we can keep an eye in case our drivers need any kind of assitance and help us set up next delivires knowing how close drivers are to dispatch
- -We like all the options to set up and personalize each tracker
- -That it has realtime options to keep a close eye on critical deliveries,-Awesome customer service
- -They are open to develop extra feature based on customer feedback
- -Good historical report options
- -Mobile options
- -If not set up correctly notifications can be onverwhelming
- -GPS signal is lost as soon as the trackger gets into a building (as most GPS services do)
Adem I.
Verified UserAutomotive · Self-Employed
Charged when subscription on Pause
Super difficult to unsubscribe, they don't make it easy. I really did not like to have been charged, apparently due to system error that I was not told about until I brought it up and contested. seems shady. Make sure you check your subscription and credit card statements, but how many of us do that, really?
- Easy to set up and use
- battery also lasts fairly a long time
- tracking is accurate and timely
- Subscription is affordable but can be high depending on what you are using it for
- Big red flag was I was charged while I have the subscription on pause and I was not aware
- Do check your credit card statements
- I did get a refund after talking to a live agent that was lovely
- They claimed that there was a system error that customers got charged when they were not supposed to but no email communication or heads up
- Hard to say that I would have been refunded if I did not initiate and reach out myself
- I did get a refund ($3 less than what I paid, don't know why :( )
Ronnie T.
Verified UserMental Health Care · 11-50 employees
No More Sunday Drivers
The money, time, hassle, and headaches we have saved compared to the price of the software makes Spytec our best software purchase in recent memory. Because overseeing our transportation program is an upper management task, we have freed up our senior staff to be able to focus on more pressing tasks. Because of Spytec, we are also able to see data in real time and check historical records—neither of which we had been able to do previously. The software does a better job than an employee could ever do in significantly less time and at significantly less cost.
- Spytec GPS has revolutionized how we do business, and I don’t use that term lightly
- At any given time, we have up to 12 vehicles transporting clients to various appointments, and our transportation team covers an area with at least a 50 mile radius
- It is our responsibility to ensure that each client is taken to the correct location, at the correct time, and that no unnecessary or unauthorized stops are made
- Spytec GPS has taken the place of at least one employee’s salary because the information that previously required dozens of phone calls and coordination among our office staff, our transportation, and the various agencies to which we are transporting clients
- With Spytec, those calls are no longer necessary, and a process that once took several hours now is measured in seconds
- We have no complaints about Spytec GPS
- If we could add a feature, it would be beneficial to us to be able to bill transportation costs from the Spytec software based on completed trips, but this does not even rise to the level of minor inconvenience
Ashley W.
Verified UserSecurity and Investigations · 11-50 employees
Hapn connnects you and your business with what is Happening.
Overall, we are happy with Hapn, but require the full access of email notifications to function at the efficacy level Hapn initially provided us with.
- The overall functionality of the resource and the operations in conjunction with functionality is fantastic
- Ease of use is key for agents on the ground, and provides strategic insights for administration
The feature of accessibility with integration to email notifications is not functioning correctly, which is hobbling our administrative and strategic end of things
Switched From
Better operational offer.
Caroline S.
Verified UserIndividual & Family Services · 2-10 employees
Saving Time and Money
It's amazing to see how much more efficiently our business runs with this software. It solves problems we didn't realize we had and it replaces our need to have a dispatcher maintaining constant contact with all of our drivers. Additionally, when problems do arise, it gives us hard data to use at our disposal instead of a "he said/she said" confrontational atmosphere.
- The combination of real time monitoring and historical analysis that Spytec provides has allowed us to replace the cost of a part time employee with Spytec's minimal monthly fee
- Prioritizing the few transportation issues we experience over the course of a month through real-time monitoring and not needing to maintain constant communication with drivers who are not experiencing issues has given us the ability to better handle situations when they arise because our resources are not diverted to drivers who are in full compliance with our policies
- Implementing this software created some difficulties with drivers who believed we were trying to "catch" them
- We had to put together an educational presentation to show them that this is a way for us to cut our overhead costs which will, in turn, allow us to increase their pay
- An option from Spytec to show employees how they benefit from the implementation of its software would be helpful
Chris B.
Verified UserConstruction · 2-10 employees
good tracker
Verified reviewer
- I am able to see when my truck moves and where it goes
- There should be an easier notification on/off button
- It keeps notifying me when I am in the truck
- I don't want to go back through the settings to turn on and off
Why they chose it
"Hooks up to the OBD connector and I don't have to charge it."
Robert V.
Verified UserPackage/ Freight Delivery · 2-10 employees
Good but did have great features before
Verified reviewer
- Easy viewing and easy to operate
- Not hard to train people on
Doesn’t show current speed’s anymore and seems to lag a little with initial information
Nick C.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Accountability and Reliability
We are very pleased with the product. It has allowed us to divert resources and time to other projects due to the monitoring and alerts provided. It has also given us an added layer of accountability to minimize the chance of misuse of company property. Finally, it has allowed us to be able to verify that clients are being provided the transportation services they require.
- At any given time, I have several vehicles on the road, transporting clients from an inpatient drug and alcohol treatment facility to medical appointments, places of employment, job interviews, and group meetings
- With Spytec GPS, I have been able to drastically reduce the amount of time spent verifying that clients are being transported
- A quick glance at the software allows me to see if there are any issues or delays, and keeps me from having to maintain constant contact with multiple drivers
- It frees me up to be able to pinpoint and handle immediate issues and problems
- I would like to be able to see who is driving each vehicle and allow them to notate their destination
- For regularly scheduled appointments, this is not an issue
- But since we have multiple drivers who use the vehicles interchangeably, it would be helpful to be able to see who is using the specific vehicles
- The extra layer of accountability would allow me to be able to more rapidly identify a vehicle that is potentially being used for inappropriate purposes
Amanda W.
Verified UserHospitality · 2-10 employees
great tracking devise
great
- great and easy to set up and use
- Great customer service
sometimes the tracker goes off line if knocked by the driver so we can't track until vehicle comes in
Hapn
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