Impel

Review of Impel Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Impel

SpinCar is a cloud-based customer relationship management solution that helps businesses manage the entire lifecycle of an auto dealership through image capture, automotive merchandising and custom content generation to increase sales and customer engagement. Key features include panoramic interior imaging, embedded hotspots, on-boarding, training, monitoring and reporting/analytics. Designed for auto dealerships of all sizes, SpinCar provides online merchandising using automated synchronization, VIN scanner, image preview and wireless image upload. The centralized platform comes with multiple photographic controls such as computer vision algorithms, background blur, exposure, auto-focus and color adjustments to optimize customer experience and satisfaction. Additionally, the solution lets enterprises gain insights into business performance and generate reports based on online merchandising and vehicle sales to streamline decision making. Mobile applications for Android and iOS devices are also offered by SpinCar that allow users to remotely manage business activities. Pricing is available on request and support is extended via documentation, phone, email and other online...

Impel Screenshots

Impel Features

Features of Impel
Accounting
Contact Database
Document Management
Financing Management
Payment Collection
Reporting & Statistics
Sales Floor Management
Service Department
Website Integration
Activity Dashboard

Impel Integrations

Dealer.com logo
Dealer.com
Meta for Business logo
Meta for Business
Google Analytics 360 logo
Google Analytics 360

Customer Reviews

See why people love Impel

5 Star
80%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
10%

Jeffrey P.

Verified User

Automotive · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Internet Managers thoughts on Impel

Overall the software is easy to use and train. It sets us apart from our competition and puts us on a different level.

What they liked
  • It is very easy to use
  • It walks you through each picture
  • It is fool proof and easy to train to use
Room for improvement
  • Often the app is a bit glitchy when taking photos
  • Adjusting settings to make the pictures better is spotty at best
Why they chose it

"We were taking pictures and uploading them manually through our inventory software."

Allison F.

Verified User

Automotive · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Best Photography & Retargetting System!

Spincar has made my customer's shopping experience a truly unique one. The detailed hotspots as well as the 360 view both inside and out of the vehicle gives a true, realistic look at that vehicle and has helped a lot with sales, as the customer sees that we are being completely transparent about the vehicle and showing all of its features. The retargetting is above all else. The amount of data Spincar can collect from my customers and then use to bring them back o the site via multiple channels is amazing. My web traffic, VDP vies and leads are up all thanks to Spincar!

What they liked
  • The amount of time the dealership can save taking photos with the system is astonishing and the retargetting is so in depth that it is vin specific and can even focus on the specific features the custom was interested in and integrate that information into the ad, causing the ads to be extremely effective
  • The retargetting alone has accounted for over 1/3 of my VDP views on my new & used inventory
Room for improvement
  • The only issues I have ever had have been resolved by support team
  • When I think the app needs an update or change, they do their best to accommodate that
  • This is the same for the display ads
  • This company is here for you to succeed

Omniah G.

Verified User
Used other for unspecified
Dec 22, 2025

They take your money without permission

Verified reviewer

What they liked

I like the idea/concept and looking for a company that can deliver on this technology, but SpinCar has a long way to go

Room for improvement
  • It screwed up my website and wiped out the original high quality photos with professional camera
  • The process that I would have to adopt to implement this system was very cumbersome
  • My request for refund of the money they took out BEFORE even going live or any approval of SEM has been ignored and its like they dropped off the face of the earth
  • I feel like I have been scammed pretty good
  • whatever you do, don't give them your financial information
Katie R.

Katie R.

Verified User

Automotive · 51-200 employees

Used other for less than 12 months
Dec 22, 2025

Good product, poor execution and reporting.

We would've stayed with SpinCar perhaps, if we had been given more info on what drove their numbers and analytics so much higher than what we were seeing on our end. It is a good product, overall. But I also value trustworthiness & transparency in a company.

What they liked
  • I like the ease of setup and integration of this product
  • It was easy for our photographer to understand, set up, and use to change up some of our systems and processes in inventory intake
Room for improvement
  • However, their analytics were inflated, in my opinion
  • We would look at our site metrics in GA and it would simply not line up with what we were seeing from SpinCar's reporting
  • That seemed very shady to us

Ben C.

Verified User

Automotive · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Problems Solved

Verified reviewer

What they liked
  • We had constant problems with consistency and quality
  • SpinCar solved both
  • In the digital age, customers visit countless websites vs
  • dealerships
  • SpinCar allows our customers to shop more thoroughly from home
  • We utilize their retargeting capabilities as well
  • The support team is hyper responsive and follows up on issues
  • Best bang for your buck in the automotive picture world
Room for improvement

My only request would be the figure out a way to make feature add on's retroactive to the rest of the inventory

Gary P.

Verified User

Automotive · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Great Product!!

Verified reviewer

What they liked
  • Provides unique interaction for customers on our website
  • So hard to set yourself apart nowadays and this offering allows us to 1 up the competition by being fully transparent and showing off the best features of our cars
Room for improvement
  • There is nothing that I consider to be a con for this product

Tommy B.

Verified User

Automotive · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Amazing service!

We were able to cut our monthly operating costs by moving to SpinCar. In addition to the monthly savings, the process of taking pictures to having the pictures on our website went from days to less than 15 minutes. Also, our spins look amazing!

What they liked

Very easy to use; frequent updates; unlimited spins/month; excellent equipment; professional results

Room for improvement
  • I cannot think of a single concern that we have
Switched From

We wanted a quicker solution to upload our vehicle pics to our website.

Cole P.

Verified User

Automotive · 51-200 employees

Used daily for less than 12 months
May 28, 2026

Performs as Advertised

The interface is easy and the customer-facing result is worthwhile.

What they liked

SpinCar has proven to be a positive addition to our efforts to improve merchandising, and it did not require a complete overhaul of our day-to-day

Room for improvement
  • The few times that we have had issues (feed syncs, for example), their support team has been swift to address it
  • Perfecting the 360 video is also not an easy feat

Ben R.

Verified User
Used daily for more than 2 years
May 28, 2026

Great Way For VDPs

Used daily for more than 2 years

What they liked

This product allows our clients to do a virtual walk around on the vehicle they're interested which allows for more time on our VDP

Room for improvement
  • Slows down the website a little but in my opionion its not enough to not use them
  • They have a great product

Jason W.

Verified User

Automotive · 51-200 employees

Used weekly for less than 2 years
May 28, 2026

SpinCar is a great idea for marketing

Overall its has been a great system to use. Easy learning curve.

What they liked
  • SPinCar makes it easy to market you vehicles more effectively
  • Its a different look and way to show what you have available
  • It is also super easy to use
Room for improvement
  • No real cons
  • Once you are up and running its very easy to do
  • The hardest thing is to find where to take pictures

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Decision Context

Impel

Impel

4.7
Pricing
Starting at $99.00 per month

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