Infrasys POS
Review of Infrasys POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Infrasys POS
Infrasys POS Screenshots
Infrasys POS Features
Infrasys POS Integrations
Customer Reviews
See why people love Infrasys POS
Khải L.
Verified UserHospitality · 201-500 employees
good pos
Verified reviewer
- easy to use, good support team , cloud is fast
- improve ui/ux desgin,maybe can load images for real outlet and put table in
Tristan S.
Verified UserHospitality · 51-200 employees
A very good Easy to use system
Very Good over all I have used the system for 5 years now and have been incredibly happy with the depth of customizations that you can make to the platform.
- Customer support and Ease of use Every time we have had major issues with our server the staff have been prompt to help
- It's an incredibly easy system to understand and teach usage of to new staff
Our room service system refusing to open as it thinks it needs tables to operate this leads to slow down during service
Switched From
I was not told as I was a lower level staff member at the time
Blaise B.
Verified UserHospitality · 51-200 employees
POS review
It was a new system software that I came across and learn many new things with how to operate the system and also provide support as IT coordinator.
Fast & in processing payments, taking orders and easy to learn how to operate the system itself for new staffs that are undergoing training
Few times, system gets slow in terms of printing receipts and also having issues with room charges for in house guests
Why they chose it
"Because is it fast and easy to work and learn on how to use it."
Joseph W.
Verified UserHospitality · 51-200 employees
Slow review from Hong Kong for an issue
Not user friendly. There’s one issue subject from Singapore team to review but they said need Hong Kong Infrasys to advise , but I wait some months they don’t come back with solution yet
Witthaya S.
Verified UserHospitality · 201-500 employees
Reliable POS with Excellent Support
Overall, my experience with Infrasys POS has been very positive. The platform is stable and trustworthy, making it easy to manage restaurant and bar operations. The support team is outstanding — always responsive and professional, which adds great value to the product.
- The system is very stable and reliable, with excellent customer support that responds quickly and effectively
- It provides smooth operations for daily business without interruptions
- Some customization options can be limited and require additional support from the vendor to implement
- The user interface could also be more modern and intuitive
Switched From
We switched from Comanche to Infrasys POS because Infrasys provides a more stable cloud-based system with better flexibility and faster support. It also offers modern features that are easier for staff to use and manage compared to the old system.
Nhat D.
Verified UserHospitality · 51-200 employees
Infrasys Review by System Administrator
Verified reviewer
- The system is cloud base so we do the configures, the menu, the items, etc
- easier
- The User Interface is friendly with the users
- The Customer Support is good
- The IMO interface is not really good
- Hard to modify and no diversity templates for choosing
- We can not build a report by our own
Why they chose it
"That's standard from the manage group and we must choose 1 out of them."
paron d.
Verified UserHospitality · 51-200 employees
I highly recommend it. It's very good. The best I've ever experienced.
It's a simple and easy-to-use program, even for first-time users. Accessing various program settings is easy, and you can do it directly in the cloud, allowing for instant real-time data synchronization. It's convenient and fast. If you've used Symphony before, you'll know it's much easier and more intuitive.
- It is a more user-friendly program than Symphony, has stable system, good support and consultation, and works quickly
- Drawing and managing different screens is very easy, and each restaurant is clearly separated
- The payment system is easy to use and supports all payment methods for the system
- The price is reasonable, and the system's capabilities are excellent
- It can be used instantly on both POS machines and tablets without any difficult setup
- It's really amazing
We have rarely encountered a case that we were not impressed with, as every issue was resolved quickly and professionally
Switched From
Infrasys is great for price and usability.
Jeremy M.
Verified UserHospitality · 51-200 employees
Dependable Technology Backed by Great Support
Shiji is a robust, user-friendly POS that delivers. Easy to set up, simple to manage items, packed with reporting tools and integrations, and backed by excellent customer support — it’s a reliable choice for any restaurant operation.
- Shiji is a reliable POS platform that covers all the essentials for managing a restaurant, both in the back of house and front of house operations
- The system is intuitive and easy for staff to use, making sales and payment processing seamless
- I’ve also found their customer support team to be consistently helpful and approachable, often resolving issues on the very first call
- Overall, Shiji has been a great tool for keeping operations smooth and efficient
- Overall, Shiji is a great POS system
- Being cloud-based brings flexibility and ease of access, but it does come with some drawbacks
- Since it relies on a constant internet connection, any outage can cause operations to come to a standstill, with orders unable to be processed until connectivity is restored
- That said, when the system is online, it’s smooth, user-friendly, and well-supported by a responsive customer service team
Kesavaraj R.
Verified UserHospitality · 201-500 employees
Very Satisfied With Infrasys POS System
Please continue providing these services now and in the future. Overall, I am extremely satisfied with Infrasys' support and system. Thank you.
In my experience, the technical support team at Infrasys POS responds quickly to resolve any issues
- I really like the POS system because it is very user-friendly
- The payment process is also straightforward, unlike the previous system
Muhammad H.
Verified UserHealth, Wellness and Fitness · 51-200 employees
Great Customer Support
Overall its great by having a solution for the restaurant pos and services solution all in one which can be use for hospital,hotel and much more.
- The after sales support and service are superb
- I think they provide a lot of services
- The system is user friendly interface
From my side is nothing, i have seen the service where by other Business unit use shiji web ordering which really neat
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