iSite
Review of iSite Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About iSite
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iSite Features
iSite Integrations
Customer Reviews
See why people love iSite
Marie W.
Verified UserNon-Profit Organization Management · 1001-5000 employees
A useful and user friendly property database
The move from our previous database to iSite has overall been a positive experience. The team worked collaboratively with us to ensure plenty of testing was done before going live and worked with us to bulk upload a lot of our data. The collaborative approach of iSite in tailoring their product to our needs and their receptiveness to client feedback have contributed to a successful partnership. Their creative problem-solving approach, even when certain requirements fall outside of the original scope, is positive. I think this has been a major win for us, working with a smaller software developer who spend a bit more time on account management. It’s always beneficial when a new system not only meets but exceeds expectations.
- The database is intuitive and have a user friendly interface
- It is really easy to pick up and learn
- It has a nice mix of data, maps, images and useful widgets and graphs
- The search functions and filters are great for creating bespoke views of information that each team would like to see
- The team at iSite are really easy to work with and are receptive to client feedback
There is a couple of data areas that could be better integrated in to the record for widget and reporting purposes but there are work arounds
Switched From
Propman was clunky and held on a local server rather than a web based software. The team didn't like it and therefore didn't use it
Why they chose it
"We thought the customer service was better from iSite and the overall cost per annum"
Tiffany C.
Verified UserPublic Safety · 501-1000 employees
iSite Review
Had a couple of teething issues at the beginning which were to be expected but iSite were very quick in resolving these for us. Good availability when needing advice/support either via Teams call or email.
- Easy to keep track of multiple PPM Occurrences and Defects
- The ability to have multiple user roles
- User friendly
- Ability to amend to suit our needs
- A couple of connectivity issues in the beginning but these were quickly resolved
- Loading time can be a little long
Switched From
To open up additional features that were not available on current system.
Shanna S.
Verified UserNon-Profit Organization Management · 51-200 employees
It took me a little while to learn the program
It has been fine.
After a very large learning curve, I find the ease of creating work orders to be simple
- We are a small team and some of the qualities that I am sure a much larger company could benefit from created much frustration in the beginning
- I feel it could be more in the way of simplifying for a small er team
Peter S.
Verified UserEducation Management · 11-50 employees
N Family Club Review
Very good in setting up the system and working with a small company
- Timeline feature Document storage Allocation and subscriptions function
- Tasks could be better Function for Notes Need an App function
Why they chose it
"Better function and had user and a previous company"
Stephanie C.
Verified UserHospital & Health Care · 201-500 employees
CHEC Experience of iSite
The more we've used iSite as a team, the more we've been able to utilise it's features. This has been aided even more so by the recent projects we've carried out alongside our iSite contact Craig.
Tickets easy to raise and update and simple to filter and export data when required for reporting purposes
- We sometimes encounter errors that prevent us closing items or accessing dashboards
- However, the helpdesk do help us to rectify these issues when flagged
Joanna W.
Verified UserHospital & Health Care · 201-500 employees
ISITE review
It's a good program to use and is easy to set up other people. It's good for people who have little knowledge about online systems and is easy to train others.
- It's helpful to log assets and track live jobs which I use for my main job role
- The bulk editing features are helpful, but could use a bulk logging section
- For example, one site has 50 handpieces, but I had to add them all 1 by 1
Lari L.
Verified UserAirlines/ Aviation · 51-200 employees
iSite just right
Verified reviewer
- Easy to use interface
- Simple and user friendly
- Nothing comes to mind, easy to use software
Odmond J.
Verified UserSecurity and Investigations · 1001-5000 employees
Great product.
The team is very responsive and always happy to help.
iSite brings everything together which you would need to run your property portfolio, Leases, Maintenance, Projects, building profiles
- There doesn't seem to be a lot of dashboard of out of the box
Craig S.
Verified UserVeterinary · 201-500 employees
Great product with great support
Verified reviewer
- ISite is an excellent product to work with
- We opted for iSite due to its user-friendly interface and fantastic value for money
- The support provided by the iSite team is truly outstanding
- Keep up the great work
- We have been using this for 6 months and no cons at present
Joe B.
Verified UserFinancial Services · 10000+ employees
Excellent Property Management System - especially planned maintenance!
The Hub is a very comprehensive property management tool that has CAFM features that support a property management department very well. From document management, estate and asset management, planned maintenance and lifecycle modelling, as well as reactive maintenance and project management features however I am less familiar with those. I work most closely with the planned maintenance and asset management tools, which, in my experience, are second to none. I have not come across another CAFM or maintenance system on the market with the same level of sophistication in planned maintenance features.
- The planned maintenance module makes creating and managing a PPM schedule incredibly straight-forward, easily the best I have used in any CAFM system
- From grabbing live updates from SFG20 and importing to your schedule in a couple of clicks, to mapping that against your asset register, to being able to make bulk changes to dates and suppliers, it’s all done with easy to use interfaces
- Compliance documents can be uploaded via email or the interface with automation tools to complete PPMs and reduce administration substantially
The feedback I have from other users is that the general look and feel needs some improvement, consistency amongst how buttons are presented and filtering tools are the most common feedback I’ve had from training
iSite
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
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