IT Retail
Review of IT Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About IT Retail
IT Retail Screenshots
IT Retail Features
IT Retail Integrations
Customer Reviews
See why people love IT Retail
Adrian A.
Verified UserRestaurants · 51-200 employees
Competent Compassionate Understanding and Bright
It was just really great. The person who helped me [sensitive content hidden] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand.
- The user interface, how easy it is to use the actual software
- I don't know if there are language settings
- If there are I'd like that and think that would be helpful
Enrique G.
Verified UserFood & Beverages · 11-50 employees
[sensitive content hidden] is the best!
I would describe my overall experience with IT retail as great!
- What I like the most about IT retail is that it’s Fast & efficient
- There are NO cons on what I least liked about IT RETAIL
Rhonda C.
Verified UserRetail · 11-50 employees
The Worst System Imaginable
The worst possible customer service experience in my entire life with anything. I have had better customer service by a girl scout selling cookies than this group of so called "professionals". The product does not do what they say it does. Do not be duped into buying this system. You will regret it. They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk.
- There is literally nothing positive I can say about this system
- It is hard to set up, hard to use, slow processor, just simply horrible
- The customer service is non-existent
- Their reps literally yelled at my staff when calling in to get assistance with the numerous issues
- In one week we spent over 10 hours on trouble calls
- They promised quickbooks integration that would offer quality reports, they don't
- The sales reports suck
- The restaurant pos is horrid and has so many glitches that they will not address
- The retail point of sale is awful and half of the time rings things up incorrectly
- You can enter an item in, save it, and then poof it's gone
- If I could get my money back I would
- RUN AWAY FROM THIS SYSTEM
Switched From
Needed something more grocery store friendly and for larger volumes of sales.
Zaman M.
Verified UserRetail · 2-10 employees
excellent
excellent service setup very quick we transfer our data from another system very quick
- andres work really well setup the system quick
- Really like the service
- there is nothing which i dont like everything going perfect
Maurice R.
Verified UserRetail · 11-50 employees
Inventory reviews
Verified reviewer
- user friendly, easy to get IT support,
No in person support, when we first got the system it would've been nice to get some on site training
Kathleen J.
Verified UserRetail · 2-10 employees
First year review
Verified reviewer
- How fast support answers the phone,
The back reports, they are very confusing, hard to read and don't download very well
Kelly L.
Verified UserRetail · 2-10 employees
Very useful
Verified reviewer
- I like that the backend is synced via cloud to the front end
- I wish I would be able be more hands on with settings
PAUL P.
Verified UserRetail · 2-10 employees
CUSTUMER SERVICE
Verified reviewer
POS FROUNT END AND CUSTUMER SERVICE AND I LIKE THAT IS I DONT HAVE TO STAY ON LINE FOR CUSTUMER SERVICE
- EASY TO USE AND NO COMPLAINTS, I like the software
bhavish p.
Verified UserRetail · 2-10 employees
Great customer support
Verified reviewer
- customer support, ease of use, good reporting features
- would like it if the software was more customizable
cindi f.
Verified UserSupermarkets · 2-10 employees
great customer servikce
Verified reviewer
- ease of use, customer support and looks of system
- no problems, I have not had any issues with system
IT Retail
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