Jetpack

Review of Jetpack Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Jetpack

The most widely used WordPress plugin for almost anything. Tools for WordPress marketing, design, performance, and security, Jetpack was created by WordPress specialists to make WordPress sites safer and faster as well as to help you increase visitors. We protect your website so you can manage it or your business. Jetpack Security offers simple, all-encompassing security for WordPress sites, including automatic real-time backups and simple restores, malware scanning, and spam defense. Free features include downtime/uptime monitoring and brute force defense.

Jetpack Screenshots

Jetpack Features

Features of Jetpack
API
Endpoint Protection
Firewalls
Log Management
Vulnerability Scanning
Alerts/Notifications
Anomaly/Malware Detection
DDoS Protection
Load Balancing
Threat Response

Customer Reviews

See why people love Jetpack

5 Star
80%
4 Star
10%
3 Star
10%
2 Star
0%
1 Star
0%
Samir H.

Samir H.

Verified User

Telecommunications · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Amazing software, probably one of the best!

Outstanding! I enjoy every feature this software has to offer, no complains at all.

What they liked
  • No word will express how good this app is
  • Probably one of the most reliable ones out there
  • I use it for my WordPress blog and it is extremely fast, responsive and offers amazing features on the go, right from your phone
Room for improvement
  • Nothing so far, it has been absolutely amazing and a pleasure to use

Joseph V.

Verified User

Wholesale · 2-10 employees

Used monthly for more than 2 years
Dec 22, 2025

Valuable features, once free, now expensive

It gave me good ideas of things to code myself instead of being on another subscription. For someone not wiling or able to develop their own similar features it is a great product.

What they liked
  • They set the standard for several of the features offered
  • They used to be free but over the years they have started charging for nearly everything
Room for improvement
  • You have to constantly keep it connected to their site
  • Nearly every little feature comes with individual monthly costs
  • I'd be more likely to buy something and own it rather than pay rent
Switched From

A test run after not using it for years after everything became monthly paid subscription.

Why they chose it

"Past experience with the brand and their products."

Rodrigo T.

Verified User

Computer Software · 2-10 employees

Used weekly for more than 2 years
Dec 22, 2025

It's good but it's slow

The experience itself is good. It makes it easy to manage multiple sites at once, it makes it easy to manage your plugins and themes, to copy, migrate and backup. It also has great security and monitoring functions, with spam control in the comments. The problem is that many functions come from servers external to your site, this increases the latency, also its core is quite heavy even for local functions, it seems to drag an elephant. We didn't get a good performance in SEO analysis with it, maybe precisely because our focus was not to put a powerful server to serve the site. If you have the budget and multiple sites, it's sure to be a great solution.

What they liked
  • The good thing about JetPack is that it is from the same root as wordpress, and it has many additional functions that the wordpress core does not have
  • The good thing about it is that it's a Swiss Army knife to manage a site collection
Room for improvement
  • It has improved a lot since the first time I used it, at least many functions were added, perhaps copying ideas from other plugins
  • But still I find it very slow, it seems something extremely heavy (painfully), it seems to connect to external servers with a lot of latency
  • Everything is time consuming to be done there
  • Dashboards are also confusing
  • The idea is good, but I can't consider it a good implementation
  • It might be better if you use your site on a cloud provider with a good budget, if there are resources left it might be worth it, but for shared hosting or with VPS with modest resources it won't do
Switched From

Today we have several situations: simple sites we use manual backup, complex sites or migrations we use UpdraftPlus, more expensive sites with good servers we use JetPack to manage.

Why they chose it

"As our first focus was backup and security we tried alternatives, but the alternatives were all focused on another function, not nearly all the functions of JetPack."

Romaric S.

Romaric S.

Verified User

Computer Software · 2-10 employees

Used weekly for more than 2 years
Dec 22, 2025

Jetpack

The jetpack WP plugin helps our web design department to remain productive by offering our websites tremendous SEO page speed boost. It's a plugin we can't do without.

What they liked
  • Jetpack (by Automattic) provides a variety of helpful solutions for its WordPress users and including which is Jetpack boost and a few others
  • We use it regularly to enhance the performance of our web pages and have them run better
  • Jetpack boost helps us to reduce excessive server requests by constantly regenerating large CSS files and compressing them into lighter ones---this helps boost our website speed Insights
  • Vaultpress backup & JetPack protect help us to add an extra measure of security to our websites (for data loss, web phishing, malware, etc) and client's in combination with WordFence and this really helps out
  • The Akismet anti-spam add-on helps us to stay safe from dangerous, annoying, unsolicited, and overwhelming comments from anonymous WordPress users
  • This works pretty well when associated with the VaultPress & Jetpack protect add-ons
  • With jetPack, we can create awesome tiled galleries, responsive carousels, and many other nice decorative features
  • Our marketing team strongly relies on JetPack CRM and social for a better experience
  • They create weekly posts ( on schedule) and utilize them for ad campaigns on Google, Bing, Facebook, Twitter, and LinkedInThe plugin itself (JetPack) despite all its add-ons is lightweight and runs smoothly and the cost of using it is very low
  • I really recommend it
Room for improvement

Nothing wrong with Jetpack apart from JetPack boost which sometimes can take a longer time to generate CSS files for a particular website

Switched From

One major reason why we had to switch from using these individual plugins to an all-in-one compacted plugin is because of the bounty space they occupy on our virtual servers beside this are many other reasons which are all associated with their individual behaviors.

Lois O.

Verified User

Marketing and Advertising · Self-Employed

Used weekly for less than 2 years
Dec 22, 2025

A truly awesome (free) WP plugin!

Overall, my experience has been generally good. However, other plugins perform better in particular areas - ie. for SEO, or contact forms. But of course, the benefit of Jetpack is it's all in one.

What they liked
  • The core plugin is free - there are options to upgrade though
  • The visitor engagement stats are an important part of marketing data
  • I like that it's a tried and tested (ie
  • trusted) plugin - so it's updated frequently and you can rely on its quality
Room for improvement
  • It can be a little overwhelming at first as there are SO many features
  • It's not always easy to find the exact thing you're looking for
  • Navigating it takes some getting used to
Switched From

Testing different plugins to see which were a better fit for my needs.

Lea P.

Verified User

Writing and Editing · Self-Employed

Used daily for less than 6 months
May 28, 2026

Excellent product

Overall, Jetpack has been easy to use and effective on my blog. I am very happy with the product.

What they liked
  • Jetpack is easy to use and protects my site from hackers and malware
Room for improvement
  • It's difficult to say what I don't like about Jetpack
  • I don't have anything that I would list as a con
Why they chose it

"Jetpack is easier to use, I need products that don't take hours to understand."

Andy C.

Verified User

Primary/ Secondary Education · 201-500 employees

Used daily for more than 2 years
May 28, 2026

A solid and reliable tool.

Verified reviewer

What they liked
  • It is a consistent product with easy to understand metrics
Room for improvement
  • Nothing
  • Everything has worked as expected
Joël T.

Joël T.

Verified User

Computer Software · 2-10 employees

Used daily for more than 2 years
May 28, 2026

My all in one web Pack

It helps us to boost our website's speed performance and for a free plugin, I would say- it isn't a bad option at all.

What they liked
  • Jetpack helps us to reduce load balancing and slow loading issues
  • The JetPack boost extension is my favorite
  • We use it for SEO-related tasks
  • It's somehow lightweight and very effective
  • This plugin helps us to lazy-load images, compress Html, and minify javascript files as well as CSS & SCSS
  • It also provides accurate Insights about the responsive nature of our websites (desktop and mobile) and automatical suggests sectors that need improvement
  • The plugin is easy to use and its freemium version offers lots of impressive features
Room for improvement
  • There is Nothing bad with the plugin so far
Melanie P.

Melanie P.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for more than 2 years
May 28, 2026

An Essential Tool for Wordpress Sites

Firstly, let me say that Jetpack is a fabulous tool for all blogs. From the way that it handles spam to security and load time, it's a lifesaver all over the place. With that said, if I had to choose something to nitpick about, it would be the way that it can sometimes take over parts of your website. It's usually small things, but it can set automatic picture sizes, or override style settings, which can cost hours in hunting for resolutions. One of our mantras with wordpress websites is "When it's broken, disable Jetpack first". It's just a piece of software that thinks it knows best, and while sometimes it does - it would still be nice if it just didn't default to being in control. That complaint aside, the hours it will save you in spam filtering, image resizing and site speed optimization are worth any angst it may cause from time to time.

What they liked

Full of light-weight features to improve your website, not terribly expensive for the feature list, has a really great free options with tons of value

Room for improvement

Can sometimes conflict with other plugins or themes, has a tendancy to "takeover" certain aspects of your site without your knowledge

Warner w.

Warner w.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for less than 2 years
May 28, 2026

JetPack is Essential for Website Security

I have been able to improve how I use my forms and advertising methods, measuring results from Jetpack. However, the greatest benefit has been the site security.

What they liked
  • With Jetpack working in the background, I can calmly perform my marketing duties
  • Jetpack keeps me informed on traffic, updates, threats, and functionality of the website
Room for improvement

Some image management programs on Jetpack may result in the absence of images or media on the pages when needed

Why they chose it

"Jetpack came recommended by a staff member."

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