Jewel360

Review of Jewel360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Jewel360

Jewel360 is a comprehensive cloud-based point of sale software designed specifically for jewelers. It facilitates the seamless management of both online and in-store business processes, including custom orders, repairs, inventory management, sales reporting, and more. With Jewel360, store supervisors can efficiently track consignment details and manage loyalty programs by offering reward points, gift cards, and other incentives to foster customer loyalty. Key features include integrated payment processing, which simplifies transactions with secure, streamlined functionality. The inventory management system ensures you can keep track of serialized inventory history and use auto-fill descriptions to maintain organized product catalogs on a centralized platform. Custom orders and repairs are easily managed by adding images to work orders and grouping jobs to optimize service workflows. Email marketing capabilities help engage customers with targeted campaigns and automated text messages, boosting retention and sales. Detailed reporting and analytics provide insights into sales performance, customer behavior, and inventory turnover. Deposit management ensures accurate and timely finan...

Jewel360 Screenshots

Jewel360 screenshot Jewel360 screenshot Jewel360 screenshot Jewel360 screenshot

Jewel360 Features

Features of Jewel360
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location

Jewel360 Integrations

Clientbook logo
Clientbook

Customer Reviews

See why people love Jewel360

5.0 / 5
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Sagan W.

Verified User

Retail · 2-10 employees

Used daily for less than 2 years
Dec 22, 2025

Move your company into the 21st century with Jewel360

Definitely would recommend the system to anyone who is tired of the poor options in POS systems available to jewelers.

What they liked
  • Two big things stand out for us
  • First, customer service
  • Whenever we have an issue (which, with any POS, you're going to have issues) we can almost immediately get a response from their team
  • Often with a dedicated person and a phone call that solves our problem
  • Secondly, we have been able to take our business to the next level using their software
  • Our website is fully linked to the physical store, and we can check our full system from anywhere
  • I can be at home and make changes to our website or help employees with sales from home as well
  • Checking daily totals or showing people our entire lineup from anywhere has become a breeze
  • Really a great system that's miles easier to use than our previous
Room for improvement
  • We have had issues from time to time with it being a newer system, but even then, they have been very helpful in fixing the issues
  • So I won't hit them too hard for that
Switched From

Poor customer service and a dated system. Plus it always felt they were more interested in taking our money instead of making a better product worth purchasing. I also think holding their updates behind a paywall despicable. I get paying people to update your system, but why does it feel that you make your previous versions get slower and buggier? It's almost like the Edge makes previous versions so much worse, so that you're forced to pay for an update. Then you get the new update and go "what changed?" besides that it functions again. No new functions, poor customer service, and being extorted to buy the new updates makes for a poor overall experience that I do not want to go back to any time soon.

Why they chose it

"Swim is a good POS but not made specifically for jewelry. Whereas Jewel360 is."

Cynthia J.

Verified User

Retail · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Love Jewel360

Verified reviewer

What they liked
  • Ease of use, and the ability to have access to it anywhere
Room for improvement
  • E-commerce website could use some updating
Why they chose it

"The price point worked better for us with Jewel360"

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Decision Context

Jewel360

Jewel360

5
Pricing
Pricing available upon request

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