Jezzam
Review of Jezzam Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Jezzam
Jezzam Screenshots
Jezzam Features
Jezzam Integrations
Customer Reviews
See why people love Jezzam
Andrew R.
Verified UserEntertainment
Really pleased I switched to Jezzam. My clients are too.
My clients find the booking process straightforward and painless, and that makes them happy to come back and also refer my business to others! Win-Win! I've also been able to increase revenue as a result of properly managed equipment hire, through Jezzam's resource management capability.
- Top three are: 1
- I love that I can manage availability for my tuition team and my resources separately
- Some of my clients bring their own equipment and others use our kit, so it's great to be able to manage this properly at last
- It has helped equipment hire become an extra source of revenue
- 2
- Jezzam has been really easy to use both for me and my clients
- They also say they love using the FIND NEXT appointment function, it saves them the hassle by searching for them
- I also really like the configuration checker which automatically checks if I have set things up correctly
- 3
- The low monthly cost compared to previous systems I've tried
- Overall: I would have no hesitation in recommending Jezzam to anyone who needs a powerful easy-to-use booking system
- The feedback I've had from my clients has been extremely positive since I made the switch
There have been a few niggly things like I had issues uploading the image for the mini website, but these have been fixed now and the support team are really responsive in sorting out issues and helping when I have questions
Anne G.
Verified UserHealth, Wellness and Fitness · Self-Employed
Five stars for Jezzam!
I’ve tried a number of different class booking services over the years. So far, Jezzam has supplied me with a wonderful, cost effective service for my clients.
- Intuitive set up - Very reasonable price - Great integration with my website and social media - Wonderful and prompt customer service (above and beyond)
- There’s nothing I don’t like
- I will be even more stoked when Jezzam introduce the ability to book more than one customer per paid booking
- As a ballroom dance studio with an emphasis on social/beginner classes aimed mostly at couples, that will help simplify my admin calendar and save time for both myself and my clients
- I got around this by adding a couples and a singles offering to the admin timetable, so it’s not a biggie, but simpler would be better
Switched From
too expensive. didn’t need so many bells and whistles.
Jane W.
Verified UserHospital & Health Care · 501-1000 employees
New user to Jezzam
Verified reviewer
- Very easy to use and understand
- Clear calander
- Hard to comment on this at present, as I am so new to the software
Stefan B.
Verified UserCivic & Social Organization · 2-10 employees
Easy to use, all around amazing app
It’s a great tool we’ve been using at out club for years now. Easy to use, schedule and monitor
- Ease of use, running a session with limited bookings has never been easier
- Mobile experience is a bit off, if you login from mobile it could be better
Why they chose it
"Looked easier to set up and it fitted better to our needs"
Steve C.
Verified UserMusic · 2-10 employees
Complexity made Simple
Jezzam has had a major positive impact on our business. In lessons, it has provided a unique offering for students and streamlined and made out working practices more efficient. From a retail point of view, it has allowed us to adapt at lightning speed and to be able to safely restart our physical shop after a long and damaging hiatus.
- Jezzam have managed to do what many other software companies fail
- to solve a very complex problem with a very simple solution that is easy to use, intuitive, and, importantly, designed with the user firmly in mind
- Jezzam has enabled our students to take control of their bookings - allowing them to book and pay for lessons directly online
- No more waiting lists or lots of phone calls back and forth
- Our teachers are updated automatically through emails and calendar sync which provides real-time accurate information
- Our retail side of the business have had to quickly move to an appointment based approach due to COVID19
- Jezzam was the natural choice and, within 5 minutes, we were able to implement appointments for click and collect, shop visits, instrument repair requests as well as using for track and trace
- The team at Jezzam are constantly developing and evolving the software, releasing new features and enhancements
- They are very open to new suggestions for features and extra development points and spend time to understand exactly what and why that feature needs to be considered
- it is refreshing to work with an organisation that want to engage with their users to learn how Jezzam is being used and how it can be developed further
Switched From
Jezzam offered by far and away a better product with enhanced features along with level of customer service and an interest in our business.
Allan W.
Verified UserAutomotive · 2-10 employees
New to online booking
Compared to the previous booking system I tried (Shore) , this was hands down a winner . Easy to use , help and support was always on hand , the cost is very reasonable. They made a lot of effort to accommodate the specific needs of my business , when I was setting it up .
I needed a booking system that could combine and reserve multiple resources automatically under a single booking to prevent over booking (they call it combined resources) it works really well for me
- Sometimes I had to sit a think about how I wanted to change my settings , it often took me a couple of attempts to find the correct section where I needed to make the change that I needed
- But I got better at it the more I used it , bit like everything in life
Switched From
The support at Shore was very slow , sometimes days before a call came back . Combined resources was promised but in the end they admitted there product could not provide that service
Why they chose it
"The very first day I made contact , jezzam were there , responding quickly to questions , it just felt right ."
Chris G.
Verified UserMental Health Care · 11-50 employees
HIGHLY RECOMMENED
Fantastic, congratulation's on a superby product
- Easy to use, great customer experience, and support
- Nothing
- The product is fantastic with nothing to improve upon
Sue H.
Verified UserSports · Self-Employed
Our experience with Jezzam
Jezzam has been first class. It has done exactly what we wanted. We were helped by the Management to a tremendous extent when we inquired and then set up the system. When we needed to change the programme due to a change in our circumstances, they were always available to help, show and support us. The system is brilliant even though we do not use it to the full but we feel that the real strength of Jezzam is the personal interest taken by the Management to ensure their customers are satisfied and supported. They are exceptional.
- The software provided a booking system that we could immediately use instead of our previous, paper based system
- Once members had given us an email address, we could get them in as customers within seconds
- (We have now got an on line membership database so our playing members could be invited on block to become customers
- That would save loads of time) It was easy for our members to log in and book spaces
- Those few members who did not have means to access Jezzam were able to book through another member or via an administrator
- We have been able to adapt our booking from a class based booking on our outdoor greens to an event based system indoors and so have been easily able to control the number of people entering the club at once (Covid)
- It is extremely easy for sessions to be made unavailable for maintenance, leagues or matches and once a full programme of fixtures returns, we are sure that our fixtures secretary will find it incredibly useful
- Within settings, the booking rules can be altered to suit and changes can be made incredibly easily
- There are many “help” features to refer to but also the support chat is invaluable
- Management arranged Zoom meetings very quickly to help with a problem that I could not solve
- They show me how to use the system better
- It has many advanced features that we have not used
- We do not use the Jezzam software to anywhere near its potential but we can appreciate its possibilities for a bigger organisation
- The ‘help’ section is large but it starts assuming that you can do the basics
- eg
- I wanted to send an adapted simple email to a customer - I customised the message but then could not work out how to send that message to customers without copying and paste
- I feel the help section assumes a basic knowledge but is would be better to start the instructions right at the beginning - How to send a simple custom email
- Assume we are all new and unsure; the more capable users can miss out the easy first steps
Why they chose it
"We chose Jezzam on recommendation from Bowls England - the governing body for Lawn Bowls."
Helen S.
Verified UserEvents Services
Jezzam is so simple to use and customise, and the customer service is excellent, and speedy!
Verified reviewer
I love being able to add different hours for different staff, allowing complete flexibility in creating a variety of booking slots
I can't currently integrate it into my Wordpress site, although using a link to Jezzam works perfectly well
Verified Professional
Financial Services · 10000+ employees
Scheduling tool for everyone
Overall it is my go to product if I'd like to setup a booking page.
- A great product build & supported by a nice bunch
- Had set it up on several occasions and it was all smooth sail
- Support was very helpful and quick to response
- There isn't much to ask for
- There are a lot of other products on the market and this might not be everyone's cup of tea
- I've enjoyed it so far
Jezzam
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