Less Paper
Review of Less Paper Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
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Customer Reviews
See why people love Less Paper
Doug W.
Verified UserConstruction · 11-50 employees
It's hard this product in only a few words. These guys are hands down THE BEST.
Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our line crews were out working for public utilities, we were able to log in client info, do damage assessment and provide detailed work orders with pictures to our field crews. Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had. Our General Foremen could see the work schedule and assign crews to specific tasks (such as hauling utility poles, setting poles and stringing cable) by geographic areas. Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us. One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites. Each location has been loaded into our system and has a site specific work plan with plans and documents attached. As the locations are scheduled with the Railroad, they are placed on our schedule and instantly give our field crews all the required work plan and safety documents required AND allow us to collect signatures. We plan to add our tailboard safety meetings to the system shortly and have already spoken to the team on how to implement this.
- A TRULY customized product built for your specific needs
- In the development phase- I had a laundry list of things I wanted to able to do and within a few emails back and forth with Darren we had pretty much addressed all my concerns and they were able to accommodate everything I need
- Even on the on-going basis- we discover things we forgot or neglected to consider and within no time at all I get an email telling me they have a solution and when it will be implemented
- I looked at many other SAS vendors and all had "one size fit's all" products or required me to buy expensive add on modules to get the software to perform as a I needed
- With Less Paper, I was able to specify what I needed, what I didn't and it was all implemented in a timely, professional manner
- These guys know what they are doing, they work hard at it and they are always there to answer my questions or help me with my next "do you think we could do this
- " moment
- I really can't say enough about this product
- It's like having a magic wand and being able to create whatever functionality you can dream up
- If you are looking for a reasonably priced, CUSTOM product that allows you to make changes and updates as you find the need for them, this is your product
- Probably the only thing I can say that I don't like is the fact that the screen on a tablet doesn't render the same way it does on a full size computer screen (which is really typical of all mobile applications- not just this one)
- Sure it would be nice to have the screen look the same on your PC as your foreman's iPad but it's really just a matter of getting used to
Karen C.
Verified UserConsumer Services · 2-10 employees
Better Than Imagined
I'll be honest, this was a difficult transition but I'm so glad we chose to go with Less Paper rather than the big "one size fits all" kind of company. This software is better than anything I could have imagined. It's so specific to the details that we wanted/needed/required, and there wasn't anything we asked for that couldn't be done. [sensitive content hidden] found a way for every request - specifically - we needed a caller ID integration that very few of the big guys offered unless you went with their VOIP phone systems. [sensitive content hidden] found a way to utilize the caller ID we had been using previously and it works perfectly. No need to change VOIP provides.
- I am thrilled with Less Paper's ability to create a software system designed specifically for our small business
- Custom is exactly what Less Paper is
- We're a small family run business and had been using the same scheduling software for 20+ years
- When we found out it wasn't going to be supported any longer, our search began
- The big cookie-cutter scheduling programs offered too much but were lacking in other areas
- With Less Paper we were never told "no, can't do that"
- They figured out a way and made it happen
- I appreciated [sensitive content hidden] 's professionalism through the whole process - even when things were challenging - he stayed positive and kept pushing through for us
- Now that we're nearly complete with the process, there isn't anything I'm not happy with
- In retrospect, I think we went live with the new software a bit too early
- My husband and I were not prepared for how challenging the whole process would be - we had to really think about our procedures and relay them to [sensitive content hidden] in an accurate way so the end result would be what we wanted
Switched From
Our old software was windows based and no longer supported.
Why they chose it
"Less Paper could make caller ID integration work for us. They could also simplify the program we needed - eliminating a lot of unnecessary extras that our business doesn't need."
Jackie A.
Verified UserManagement Consulting
Amazing experience from start to finish. Customer service has been fantastic, communication great.
Saves a lot of time and helps to streamline core operations. Aids in customer communication.
- It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software
- I love that the company purchasing can use their own language to set up various areas of the system, it integrates with Quickbooks Online seemlessly and has a really simple interface that even the less tech savvy can navigate
- It was tough to get a feel for the software when there was no demo available
- Also, an app would be great but being that it's custom-built that would put costs up
Doyle L.
Verified UserBusiness Supplies and Equipment · 11-50 employees
Fantastic Product and Support
Fantastic! The Less Paper team is responsive and knowledgeable. If we dreamed it up, they were able to provide it. [sensitive content hidden] is very knowledgeable and having originally developed this out of a need for his families business, he genuinely understands what makes this type of system beneficial to similar businesses. We looked at many other options and no one could get close to offering what Less Paper offers. All of the out of the box options offered limited customization at many times the price and the fully customizable options like Less Paper were far out of our budget.
- Customization, pricing, support, continued development
- Nothing else out there offered full customization at these prices
- [sensitive content hidden] understands the service and repair industry and had a solution for everything we needed
- Nothing to list at this point
- We were initially concerned about long term stability with Less Paper being a smaller company than many of the large box options out there, but after contacting several referrals we were comfortable moving forward
Why they chose it
"Fully customized system at a lower price point than minimally customizable alternatives. [sensitive content hidden]'s Knowledge of the industry needs and programing expertise. Excellent feedback from all of the business references we contacted."
Mark B.
Verified UserConstruction · 2-10 employees
Awsome product!
I would highly recommend Less Paper for your development of software for your needs.
- I have been looking for a long time for a company that will work my company's needs
- Most other developers want to question my decisions as a owner or try to talk me out implementing changes in the software that I have asked for because it may be difficult or they just don't want to try
- As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper
- They are on my level when it comes to wanting the software to be a perfect
I'm not sure I have any cons since every request I have made from Less Paper has been met with acceptance
Switched From
I needed to go from an older software to a cloud based paperless option.
Why they chose it
"Wintac was not able to adjust their software for my company's needs and Wintac seems put out that I asked to change certain features. I felt like they were making excuses to not change their software and wanted me to just except their software's shortcomings as normal. They asked me as the owner of my own company to change my business work flow to make it fit into their software. Pfft. Who does that? Imagine if an employee of mine asked me to change my business hours of operation to fit their sleep schedule. I paid for their product and never was able to use it. Their $2500 install disk just sits in a box of other worthless investments that I wish I'd never invested in. Less Paper has been more than helpful in making sure my business is taken care of while using their software."
Will R.
Verified UserConsumer Services · 2-10 employees
Great software and service
They have been great to work with, from the first call to the go live date
- The ease of building a custom system that operates the way we need it to
None really, if there is anything you do not like you have the capacity to change it
Switched From
We wanted a custom system, that would do what we needed it to do rather than us changing what we do to conform to the limits of the software
Why they chose it
"We wanted a custom system, that would do what we needed it to do rather than us changing what we do to conform to the limits of the software"
Hilario C.
Verified UserMachinery · 51-200 employees
Berg Chilling systems Inc
-Very good customer support - Willing and able to make changes to the system
- -System is very customizable
- -Links to Quickbooks -Tablet and phone compatibale
-web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences)
Why they chose it
"RazorSync couldn't accommodate our Service Report needs and functionality."
Yusuf S.
Verified UserHealth, Wellness and Fitness · Self-Employed
Essential For Business
My overall experience with Less Paper is that its a "Highly Recommended" for me because it helped increase efficiency for my entire team & more.
What i like most about Less Paper is the ability to help your business not only become paperless but to be able to reduce costly mistakes, create work orders, scheduling, reporting and much more
What i like least about Less Paper is it the price could be cheaper or at least a 1st month trial
Dean C.
Verified UserConsumer Services · 2-10 employees
I am a fan of Less Paper Co.
Overall very happy. I did a lot of research to find the right company to design a custom program. I was very specific in what I wanted and they were able to do that and more.
- Customer service was FANTASTIC
- End result is a great piece of software that we continue to improve
- Darren and his team are very responsive and knowledgeable
- Honestly I don't really have anything bad to say
- It probably took longer to build the software than we had hoped but in the end we couldn't be happier
Switched From
Software I was using was no longer supported
Gregory M H.
Verified UserNon-Profit Organization Management · 201-500 employees
Stop looking...You've Found The Best
Working with [SENSITIVE CONTENT HIDDEN] in developing a work order software system for our organization has been one of the most positive and productive processes I have ever undertaken with a vendor. From the start, our experience with them has been everything we expected. First and foremost, [SENSITIVE CONTENT HIDDEN] are uncommonly pleasant to work with – I could go on about how willing they are to problem solve and provide solution after solution, all the while staying positive and patient. As a technology “spectator”, I knew what I wanted our system to do but had a hard time translating that into the technical language they would use to execute, but never once did they make me or my team feel “tech-dumb” or use their knowledge to achieve a benefit for themselves. Their honesty and their genuine desire to work on behalf of our needs was…just incredible. They stand alone as vendors that I trust completely. Secondly, our organization sought to develop a work order system for our entire organization to use, in order to request, execute, and track the many various requests that come to our events, facilities, marketing, development, purchasing, finance, and HR teams. This was a behemoth of a task in my mind but Less Paper made it look easy (though I’m sure they might smile at that!) While we are still in beta as of writing, the product so far is exactly what we wanted without anything superfluous. The environment is intuitive and clean and aligns nicely with other common platforms that people a
- Ease of use, and total customization
- Whatever you want, you get
- No cons - that's the honest truth
- If a con ever existed, I'm pretty sure Less paper Co
- could work to fix and remove it
Why they chose it
"See above!"
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