LEX Reception

Review of LEX Reception Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About LEX Reception

LEX Reception is a boutique legal reception service that fits every business. It focuses on aligning its tone along with procedure, terminology, and scripts with users' brands. And focus on customers. As a legal reception service, it is passionate about hearing those in need. That's why it donates 1% every month to support those without a voice endangered species across the world.

LEX Reception Screenshots

LEX Reception Features

Features of LEX Reception
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History

LEX Reception Integrations

Clio logo
Clio
Filevine logo
Filevine
Freshdesk logo
Freshdesk
HubSpot CRM logo
HubSpot CRM
Keap logo
Keap
Lawcus logo
Lawcus

Customer Reviews

See why people love LEX Reception

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

Jodi Ann D.

Verified User

Legal Services · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

LexReception is a Great Option for Small Firms

Excellent

What they liked
  • They answer my calls, set appointments and free up my time to work on legal matters
  • Tehe managment team is very responsive and they customize the script the way you want
  • I use the app on my phone and can return calls, if necessary, and can even send a text message to callers
  • My assistant and I are able to take notes in the app
  • so we can see what the other has done
Room for improvement
  • There is nothing that I don't like
  • It works the way I expected and more
Switched From

I had my other service for years and they were great; however, after a management change their service changed and I was no longer happy.

Why they chose it

"Sales rep for lex was more informative and provided more information about the software and how I can use it and customize it."

Joel C.

Verified User

Law Practice · Self-Employed

Used daily for less than 12 months
Dec 22, 2025

LEX Reception has been grearf

Overall, my experience with LEX Reception has been excellent. I am a happy customer.

What they liked
  • I like the value
  • I had been using a different company
  • I really liked the service they provided, but when I learned about LEX Reception, I requested a meetign to disucss the service they could provide and it turned out they cold provide comparale service for about 25% less than what I was paying
  • I also love how responsive they are to my needs and input
Room for improvement
  • It can be challenging to get the receptionists to pronounce things correctly
Switched From

Cost. Answering Legal was much more expensive.

Jane F.

Verified User

Law Practice · 2-10 employees

Used daily for less than 6 months
Dec 22, 2025

A timely solution

Verified reviewer

What they liked

Useful to see the message, have the call integrate with my practice management software, and be able to hear the call

Room for improvement
  • Scripting is not perfect, but with the human element it's still pretty good

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Decision Context

LEX Reception

LEX Reception

5
Pricing
Starting at $150.00 per month
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Professional Service

This is very useful service. The company presents itself in a very professional manner.

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