Magestore
Review of Magestore Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Magestore
Magestore Screenshots
Magestore Features
Magestore Integrations
Customer Reviews
See why people love Magestore
Matthieu F.
Verified UserRetail · 11-50 employees
If you run in Magento, this is the ultimate omni-channel POS solution
My experience with this team, which I have worked with for awhile now, has been incredible enough for me to write this review lol. They have gone above and beyond time and time again, to ensure that their product is dependable, reliable and cutting-edge. They have always been true to their word, very responsive and caring support team. Every employee from magestore I have worked with truly cares about their product and the businesses that use it. It feels more like a partnership sometimes and I cannot express the importance of that feeling. They are constantly improving and releasing new features also. They have made a believer out of me and probably my whole staff as well. Thank you Magestore team!
- The customization options are endless
- We have customized this platform around the needs of our business and it has allowed for exponential growth
- There is no other Magento solution that comes even close
- I've looked at them all
- Magento is a beast that takes patience, determination and a lot of work to tame
- Every Magento instance becomes unique and different from each other which sometimes has to be debugged
- Extensions can cause conflicts with each other, it's just Magento's nature
- I can't stress the importance of understanding this point
- It's not a con on magestore but an important thing to consider
- Magento is not plug and play
Switched From
Looking for an omni-channel solution with more customization options.
Why they chose it
"I talked with the magestore sales team, read reviews and researched the current features at that time and felt it was the right move for us. It was."
Greg P.
Verified UserRetail · 51-200 employees
Great POS system with ability to customize anything.
Lots of learning for myself and my team to work with Magento. Once we understood the product, we could better communicate to Magestore about our issues. Magestore recently started hosting our server and the cost was 1/3 of what we paid before, and the speed was double. Magestore created a very good POS for us, we had some glitches in the beginning, but they were able to resolve the issues for us. We have been using Magestore for about 3 years now, and we had many struggles with Magento. I would say 3 years in we have a very good website and POS that I am very proud of that works exceptionally well. But it was not without hard work from our side as well as Magestore.
- Great communication and ability to actual do what you ask
- Magento is a complicated program, but Magestore has a good understanding on how to implement the software
- So far, Magestore has outperformed all other POS companies we worked with in all areas
Switched From
Microsoft Dynamics and RMS Counterpoint were very dated and did not have a modern interface, nor did they work well with the internet or online shopping.
Why they chose it
"Magestores interface looked the best, the screenshots were better, and we got lucky."
Glenson T.
Verified UserBuilding Materials · 10000+ employees
Highly Recommend Magestore POS
We’ve had a great experience using Magestore POS for Magento 2. The system is reliable, easy to use, and integrates well with our Magento store. The product quality truly stands out, and the support team has been fantastic. Special thanks to [sensitive content hidden] for the prompt responses, patience, and professionalism throughout. Really appreciate the great service and commitment. Overall, a solid POS solution backed by an excellent team!
What I liked most about Magestore POS is its cost effectiveness, reliability and smooth integration, customizability with Magento, along with excellent support
While our overall experience with Magestore POS has been very positive, one area that could be improved is the initial setup and configuration process
Michael M.
Verified UserFood Production · 11-50 employees
Doesn't work as designed. Can't be used or tested
Wasted three weeks of time. Spoke to sasles agent [SENSITIVE CONTENT], she disappered with no alternate contact, and reappeared later saying she was sick. So we decided to test the POS solution using the free plugin and it didn't work. Just loops the login page. Total waste of time. [SENSITIVE CONTENT] then tried to make some money off our frustration by asking us to pay for support to fix their application which doesn't work as designed. Would not recommend wasting your time with this company. it's clear they cannot fully deliver. They can't even deliver the basics they say are already in production nor can they afford to maintain it so it stays in production. Just a total waste of time with dishonest people.
- I couldn't tell you because the free trial plugin doesn't work
- Software installs but doesn't work
- Stays in a loop in which no staff member added can sign in
- Infact they are just asked to login over and over
- This is the "free" plugin and when you ask for support they will try to get you to buy support
- Makes no sense unless fraud
Verified Professional
Retail · 11-50 employees
Product Amazing Support Garbage
If the product wasn't as good as it was or there was an alternative that offered real customer support I would leave. Since there isn't I'm happy with the product itself.
- The ease of use and integration
- As we use a Magento 2 backend we needed an easy integration POS for our brick and mortar store and for the most part this is the be all and end all
- Their customer service
- They don't actually have customer service it's more like a representative who will answer you occassionally and will get to your problem sometime in the next six months if you are lucky
- They don't understand the words URGENT or RUSH
- They are disorganized and don't speak English very well
Why they chose it
"Because it integrated without 3rd party software, was a one time fee and seemed the easiest way to get set up fast."
Brandon T.
Verified UserRetail · 2-10 employees
A great POS, and a great team behind it
The Magestore team’ responsiveness was consistently impressive, and they handled installation and issue resolution remarkably quickly. Jessie was always eager and enthusiastic about helping us and we look forward to further collaborations in the future!
- Magestore’s POS was our ideal solution for seamlessly integrating our new Magento website and POS system
- Having everything in one place has simplified our workflow significantly
- Magestore's POS is very easy to use and is intuitive
- The good thing about Magestore is we can organise to include new features as we need them, and we'll likely discuss adding a "daily, weekly, monthly" sales tab on our POS
Switched From
Magestore was a great POS to complement our Magento website
Why they chose it
"Magestore had a trustworthy internet presence and well-established brand recognition"
Daniel H.
Verified UserWholesale · 11-50 employees
Good POS system for Magento
We are very pleased with their service, and we would definitely recommend them to anyone who is looking to integrate a POS system with their store.
- We were looking for a POS solution for our business that is already integrated and ready to work with Magneto
- We were doing a lot of research trying to find the best solution for us that will be quick and easy to use and to be honest there were not many options out there except for Magestore
- The POS system that they offer is very user friendly and simple to use, works right out of the box and solved all the requirements we had
- Furthermore after integration we had some additional requirements and problems to resolve and Magestore was there for us, working hand by hand and in a professional way
We understand things require sometime to get integrated/developed, wished it would have been faster
Why they chose it
"Because it integrates well with Magento."
Astrid v.
Verified UserTextiles · 11-50 employees
Very happy with the POS system from Magestore
They really take the time for you and think with you, when there are problems or ambiguities, so that everything works well in the end. Thanks for everything!
- We have recently started working with the POS system
- During the installation, some problems arose that affected the functioning of our website
- The Magestore team solved the problems and are also always willing to help you if there are any ambiguities
- Really great service
- The POS Lite system works very easily, which allows us to keep our inventory management up to date
Actually nothing, the service is very good and if necessary they make adjustments so that the operation of the system in combination with your own website works well
Sean F.
Verified UserMachinery · 11-50 employees
Excellent software and support
Couldn't fault them really. We had some minor setup and installation issues on our heavily customised MAgento store but the guys [sensitive content hidden] were very patient and quick to respond to all our queries. We had some issues which were related to other extensions we had but [sensitive content hidden] helped us resolve those also which they obviously didn't need to do.
- Speed
- The POS syncs quickly and is very responsive for the guys in the shop
Nothing really apart from maybe an option to customise the receipt template however it's really not that much of a big deal
Father V.
Verified UserReligious Institutions · 2-10 employees
Best POS for Magento
We have been using Magestore POS for almost a year now and we are very pleased with it. If you a running Magento then this is definitely the best POS. It integrates directly with Magento since it is in fact a Magento plugin. The support team is wonderful to work with and very supportive. We were able to get help in setting up our system, importing large numbers of products, and live support for our store opening. The team really goes above and beyond in making sure you are happy with the software. There is real sense of investment on their part and they will stick with you through whatever problems may arise. Nothing beats that feeling of being cared for and having reliable help.
- It integrates directly with Magento
- It has a slick PWA frontend that is fast and resilient—it can even continue working offline if need be
- Extra features such as gift cards, loyalty point system, inventory management
- Not to mention excellent support
Magento is complicated to set up so there may be some hiccups getting everything up and running initially
Why they chose it
"Integration with Magento. One-time purchase."
Magestore
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