ManageEngine RMM Central
Review of ManageEngine RMM Central Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ManageEngine RMM Central
ManageEngine RMM Central Screenshots
ManageEngine RMM Central Features
Customer Reviews
See why people love ManageEngine RMM Central
Bishnu P.
Verified UserBanking · 1001-5000 employees
Maintained patching processes across various systems to increase efficiency
Verified reviewer
- The patch management feature in ManageEngine RMM Central makes it possible to convey updates for Windows, macOS, and Linux devices and all devices controlled by the program are updated without requiring additional steps
- This has helped to minimize the window time and administration greatly
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- When a patch fails, the system could not describe clearly which exact steps are as a result wrong, and this complicates debugging
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KEERATI P.
Verified UserEducation Management · 501-1000 employees
Enhanced comprehensive monitoring with proactive alerting
Verified reviewer
- Through ManageEngine RMM Central, I receive timely alerts in case of any disturbances and can take the necessary measures to prevent complications
- Such insights have given more precise knowledge of the network’s performance metrics in order to systematically and effectively allocate resources
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- There was no out of the box integration possible and we were forced to write scripts to integrate what was required and this could have taken time
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Lucia S.
Verified UserHospital & Health Care · 201-500 employees
Unified asset management simplifies oversight
Verified reviewer
- The IT asset management module is the one that gives a single window access to all the hardware and software inventory
- It helps in tracking of software license, usage, and unauthorized application detection making it easier to manage compliance and resource usage in ManageEngine RMM Central
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- When identifying the assets, a lot of time was used in the initial stage
- It was found that it took longer time than expected to scan large networks and some devices had to be identified and categorized manually
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Adjmal Y.
Verified UserEducation Management · 1001-5000 employees
Remote monitoring as an effective solution for the enlarging teams
Verified reviewer
- I considered remote monitoring and patch management of RMM Central to help maintain distributed end-users’ machines up-to-date without much effort
- It helped me to be able to detect the vulnerabilities automatically and even schedule them to patch at convenient times depending on the devices’ priority level
It was established that real time asset inventory synchronization was a bit slow when there are many newly added devices
Ashraf S.
Verified UserFurniture · 201-500 employees
Navigated our rapid growth and expansion with ease
Verified reviewer
- I like the possibility to manage hundreds of devices without any interference with the help of ManageEngine RMM Central
- Being able to monitor CPU, memory, disk usage and network, the proactive monitoring dashboards enabled me forestall issues for the growing user base of this tool
Some old devices exhibited a bit of issue with installation of the agent and hence needed some tweaks before centralization
Mohamed M.
Verified UserRetail · 501-1000 employees
Faster time taken to solve clients’ concerns.
Verified reviewer
- The feature of remote screen sharing in RMM Central is unique and works perfectly
- It has features such as file transfer and recording of the session which is helpful especially when issues arise during the support sessions
The reporting module is not fully customizable in a way that the user deems fit or necessary
Marcos Z.
Verified UserMedia Production · 201-500 employees
Gained a robust endpoint control with excellent patch automation
Verified reviewer
- I liked the fact that using ManageEngine RMM Central makes patching a unified process across the endpoint network, including laptops, desktops as well as servers
- It allowed acute reduction in the general exposure to vital risks due to the opportunity to schedule automatic patch rollouts after the vulnerability scans
- It was also observed that there is a need for manual configuration of the maintenance windows since several patches from different Capitals may overlap
- It would be better if the tool resolves these issues without having to manually edit one of the two conflicting calendars
Hayes A.
Verified UserInformation Technology and Services · 11-50 employees
Good All Around RMM Tool
Verified reviewer
- RMM Central is easy to use, administer and deploy to customer sites
Nothing really to dislike as it checked all our boxes and did more than we were expecting
ManageEngine RMM Central
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