Matrix

Review of Matrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Matrix

Matrix is a cloud-based legal management solution that enables attorneys, law agencies, jails, courts and investigators to streamline processes related to case management, appointment scheduling, progress tracking and more. It comes with a client portal, which helps customers review legal drafts, submit requests and track case progress. Key features of Matrix include document management, activity dashboard, reporting and evidence tracking. It allows law agencies to create/assign tasks to specific team members, maintain a database of various state and federal statutes, store legal documents in an electronic case file and generate reports based on custom queries. Additionally, attorneys can utilize the full text search functionality to retrieve documents as per individual requirements. Matrix provides mobile applications for Android and iOS devices, enabling professionals to upload documents, take notes, schedule appointments and more, even from remote locations. Pricing is available on request and support is extended via phone and other online measures.

Matrix Screenshots

Matrix Features

Features of Matrix
Billable & Non-Billable Hours
Calendar Management
Case Notes
Client Portal
Communication Management
Conflict Management
Electronic Signature
Task Management
Trust Accounting
Workflow Management

Customer Reviews

See why people love Matrix

5 Star
33%
4 Star
33%
3 Star
33%
2 Star
0%
1 Star
0%
Margaret M.

Margaret M.

Verified User

Construction · 11-50 employees

Used weekly for less than 2 years
Dec 22, 2025

MLS Matrix has made my realty leads happier

Verified reviewer

What they liked

Automation of home searches and rental searches that are sent directly to my client

Room for improvement
  • Zip code search is a bit antiquated
  • Zooming in with map is as well
Rob F.

Rob F.

Verified User

Financial Services · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Matrix makes managing easy!

My experience with Matrix has been nothing but quick and easy. The information I need and that is stored in the software (that I use on a day to day basis) is accessible and I am able to retrieve what I need very quickly.

What they liked
  • Matrix software is so reliable
  • It’s topnotch when it comes to assistance that may be needed
  • Extremely quick and reliable
Room for improvement
  • There is nothing that I dislike about this software

Janice D.

Verified User

Real Estate · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Matrix user review

I wish this product was easier to use and was more user friendly.

What they liked
  • The information it has available
  • There is a lot of information just hard to get to
Room for improvement
  • I find it confusing a lot of the time
  • When I go to classes to be taught about it I am shown different ways by different people which confuses me even more
Switched From

I was given no choice

Katie L.

Verified User

Marketing and Advertising · 51-200 employees

Used daily for less than 12 months
Dec 22, 2025

Matrix Review

Verified reviewer

What they liked
  • I like that I can stay organized and provide notes for all meetings
Room for improvement
  • I do not like the tricky difference between lead and prospect and how much time it takes to get it fixed/submitted
  • I also don't like that a user can't correct spelling on accounts - those with admin rights have to do it

Courtney F.

Verified User

Real Estate · 201-500 employees

Used other for more than 2 years
Dec 22, 2025

Matrix keeps the Real Estate World on it's axis

Verified reviewer

What they liked

It has everything and anything a real estate business needs from start to finish with a client as far as properties go

Room for improvement

Older software's cannot compare to Matrix, there are a few improvements to the user appearance that might be made

Switched From

A mandatory switch to Matrix was made for the better

ANGELA B.

Verified User

Real Estate · 11-50 employees

Used daily for more than 2 years
May 28, 2026

A must for any Agent

This is a must for any agent to see what is available, what has sold, what the market is like at this time.

What they liked
  • Ability to have access to properties that are for sale in your area
  • Many compatible tools to help sell property and make comparisons Many search options available
Room for improvement
  • Navigation can be a little tricky, but classes are offered

David B.

Verified User

Government Administration · 1001-5000 employees

Used daily for less than 2 years
May 28, 2026

Designed with no intent to support

Storage space.

What they liked
  • Cloud storage
  • Search works okay
  • Not much to say positively
Room for improvement
  • The design team obviously were short-sighted on this project
  • Simple things that the end user should be able to configure require them to call out the coders (who obviously failed OOP 101)
  • It's a tool, much like a hammer is a tool

Evan S.

Verified User

Information Technology and Services · 10000+ employees

Used weekly for less than 2 years
May 28, 2026

Best tool in real estate thusfar

There is so much more to learn about Matrix and how I can better incorporate it into my own business processes.

What they liked
  • Best tool available for searching for houses
  • The data quality exceeds that of anything I am able to come by through other channels
Room for improvement
  • The reporting feature could use additional filter conditions
  • Needs integrated tracking of clients open and read receipts for emails sent

Verified Professional

Broadcast Media · 2-10 employees

Used monthly for less than 6 months
May 28, 2026

Matrix

Yeah it help me in some work i had for reveraging case and and some documents .

What they liked
  • Everythong within this app is awesome i realy liked every feature in this app
Room for improvement

No i feel ljke everhthing is good i have seen nothing wrong with everythinkg within thos app

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Decision Context

Matrix

Matrix

4
Pricing
Starting at $1.00 one time
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