MedEZ
Review of MedEZ Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About MedEZ
MedEZ Screenshots
MedEZ Features
MedEZ Integrations
Customer Reviews
See why people love MedEZ
Verified Professional
Health, Wellness and Fitness · 11-50 employees
Recommend that you give [sensitive content hidden] a raise, she is a exceptional value to your product!!!!
MedEz has made a big difference in our revenue cycle and the ease of submitting claims to payors is helpful. I wish there was a better or easier way to attach remittances. Hopefully down the line this is something that will be modified. It would also be great when the ability to verify benefits and eligibility is available as this will make a difference in patient management and revenue.
- Customer Support is unlike any other
- [sensitive content hidden]
- is absolutely the best to work with, she is kind, considerate, extremely responsive and knowledgeable
- I have been working with them for over a year and without her this product would not be half of what it is
- The system is quite complex and it takes a lot of time to train on the different functions
- Everyone likes the use and ease of the web version but in order to function administratively you need to know how to use the cloud version
Switched From
Needed a product streamlined for mental health and substance abuse treatment
Genise L.
Verified UserMedical Practice · 2-10 employees
Economical, Efficient, Easy to Use, Excellent Customer Service
The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances!
- The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease
- The quality of the customer service is unmatched in the industry
- Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today
- It would be helpful if there was a way to “black box” a patient record preventing some providers from access
- We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program
- It presents an awkward situation when everyone in the office has access to the record
- I believe this is something that MedEZ might be working to resolve
- Other than that - the system meets our needs completely
Why they chose it
"We chose MedEZ over the competitors because of the product’s ease of use and their willingness to work with us on the cost of the system. MedEZ is very economical for a small business or start up company. The system is flexible enough to grow with your business and the customer support is outstanding!"
Mary E.
Verified UserHospital & Health Care · 11-50 employees
Incomplete Product
Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing.
I like the Wiley integration--in fact, that was one of the big selling points for us
- Customer Service and support
- They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features
Switched From
We are growing our business and we needed the ability to bill utilizing two different EINs/NPIs and Business names with a SSO. This is something that MedEZ is able to do, but I'm not sold that the trade off has been worth it.
Stephen G.
Verified UserHospital & Health Care · 1001-5000 employees
Psychiatric Inpatient Billing and Collection
As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application. The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data. Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements. I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities.
- Ease of use and the application was easy to customize
- Retrieving data from the back end database table for adhoc reporting was a breeze
- There were some features that could have been more automated, but we had very seasoned staff to manage the billing process
- However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs
Tung T.
Verified UserMedical Practice · 201-500 employees
Great EHR program and easy billing use
This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use.
- This software was really easy to use and to submit insurance claims
- I also felt that it was very HIPAA compliant and protected patient's records
- Other features I like are being able to take clinical notes and record billing codes
- Also, the program is very economical as the company will work on the cost of the system
- The software does lag sometimes and will freeze up once in awhile
- The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier
Stan A.
Verified UserHospital & Health Care · 501-1000 employees
Best Software & Support for the Money.
They are a great group to work with. The software works great and the support is over the top. They are up and coming medical software company growing leaps and bounds. The software is in modules and you can also setup the users in department groups to keep security tight.
- Most part very easy to use
- Not having a road map as to where thing pull from to understand issues quicker
Daniel M.
Verified UserHealth, Wellness and Fitness · 5001-10000 employees
Great to manage patient information
I used this in a third party agreement with a doctor's office through a home care company. They were doing stem cell testing in the nearby medical center and it was used to manage their patients.
It was definitely easy to use and the organization for the massive amount of patient information coming in was easier to manage because of the software
I would suggest a little more security because there were some HIPAA concerns in the IT department at my company but that may have just been them being super secure
Adil S.
Verified UserHealth, Wellness and Fitness · 201-500 employees
Great software
enable physicians, nurses and other authorized users to share data and streamline processes across an entire organization. An online digital chart displays up-to-date patient information in real time, complete with decision-support tools for physicians and nurses. Simple prompts allow swift and accurate ordering, and documentation.
- very easy
- look and feel
Shela D.
Verified UserMedical Practice · 11-50 employees
Best Software Ever!!!
I have been using this software for many years now and I can really say it has been amazing. It is very easy to use and also the features are very helpful. Customer support is also very dependable.
- the different features that it has to help our company throughout the day
- none
Susan T.
Verified UserHospital & Health Care · 2-10 employees
Great Support Team
Amanda Brown specifically has always made herself available to help my staff with training, etc. When we need changes to forms, etc. she is always quick to help us out. Med Ez is very user friendly & helpful with billing issues.
- Easy to learn & user friendly
- There are some things my state requires that are not easy to implement
MedEZ
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