Multiorders
Review of Multiorders Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Multiorders
Multiorders Screenshots
Multiorders Features
Multiorders Integrations
Customer Reviews
See why people love Multiorders
Paul D.
Verified UserRetail · 11-50 employees
Excellent Service
We have found the Multiorders team (special mention to [SENSITIVE CONTENT HIDDEN]) have been very much focused on us as a customer. They have tried to be extremely flexible to meet our needs. They have been courteous, professional and friendly and they are a great team to communicate with. I would highly recommend working with the Multiorders team.
The software allows you to easily manage your stock and fulfil orders across multiple channel integrations meaning that your business can quickly expand onto new marketplaces
The listing functionality needs some work but we know that Multiorders have some amazing plans around this that will be launched in the summer anyway :)
ken M.
Verified UserConsumer Services · 2-10 employees
best multichannel software
very easy to use and good backup if just starting
I have been a multi-order customer for a long time after trying others , i would both recommend multi-orders for both price and service the service is excellent
- 2-10 employees
Switched From
cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent
Why they chose it
"cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent"
Paul B.
Verified UserRetail · Self-Employed
Potential
Verified reviewer
- Nice UI, some great ideas and features and very affordable
- I used Multiorders for around 6 months
- It's nice software and I was very happy to be using it daily for my business
- The problem is I think this company was lacking resources and expertise
- The first issue occurred early on when they told me they needed to make an update to their code but it would break all my bundles
- I had spent hours creating those and I was not best pleased to be told I'd have to do it all again
- After that I did use it for a good while, it's really nice to use and yes there were a few glitches but we worked around them and support wasn't bad
- It was not uncommon for the system to go down sometimes which was a concern
- But the deal breaker for me was when I discovered that my inventory sync with Bigcommerce had stopped working properly and I started to get orders for stock I didn't have
- This was a disaster for my business and reputation and I had to pull the plug on multiorders, it just wasn't reliable and up to the task
- This was a few years ago so I hope they have improved and solved these issues, I liked the company and staff and I really didn't want to stop using it
- In the end, I moved to Veeqo which was a lot more expensive and I think that's part of the problem with the management of Multiorders, they lacked the staff, expertise and ability to offer a reliable solution perhaps because they were under-resourced
- I hope they've got on top of things, it had great potential
Verified Professional
Retail · Self-Employed
Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers
Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.
- We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing
- The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e
- g
- one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option
- Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling
- The customer support is fantastic, they respond quickly and always understand what you're asking
- It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on
- The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch
- Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything
- The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge
- My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works
Switched From
Sellbrite kept causing sold-out stock to sell out which was very frustrating. The ability to bundle items on Multiorders is a literal god-send.
Jodi A.
Verified UserConsumer Goods · 2-10 employees
Cannot run our business with out it.
After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend
- The best part of Mulitorders is the shipping management
- Even though it has so many other features, we mainly only use it for that
- We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens
- It also saves shipping profiles so we are not wasting time typing in weight and dimensions
- The customer service team goes above and beyond any time we have had an issue
My only wish is that there were separate packages for shipping instead of including inventory
Switched From
The previous company did not allow me to see personalization for Amazon Handmade, allow multiple integrations for the same sales channel, and show the item being shipped
Why they chose it
"it had all the features and the customer service when I reached out with questions"
Verified Professional
Arts and Crafts · 2-10 employees
Some killer features, but some inexplicable gaps
The ability to manage lots of products across multiple stores is golden, but the lack of mature order/shipping management features compared to some best in class industry solutions will really let Multiorders down in the long run.
- Kitting & bundling, multichannel syncing, cost
Order management, Royal Mail integration, Parcel2Go integration, erratic support (sometimes good, sometimes inexperienced and poor)
Switched From
Shipstation didn't support kitting and bundling, but tbh we now run both in parrallell. Multiorders for inventory, shipstation for labelling and order management, btu this is now buggy as well, so probably going back to just Shipstation.
Why they chose it
"Veeqo is even more simplistic than Multiorders. Linnworks is expensive, and their sales people were ultra aggressive at upselling from the base plan (which I had to ask about 5 times to get them to admit there was a chaper option) that I didn't continue. Baselinker is promising but is so ebay-centric that Etsy/Shopify/Amazon/other channels feel like afterthoughts."
Ignas P.
Verified UserRetail · 11-50 employees
Perfect software for our needs
What is best about Multiorders - is customer service and support. Very quick response, and guys go the extra mile to sort your issues out and even add functionality that you request. Software is improving in a very fast pace.
- It just does what we need it to do
- We have 100-150 daily orders and we need products to be scanned out for each individual order and it does the job just right
- Having a scanner connected to the PC, makes creating orders and scanning process smooth and easy
- Reporting is a bit poor, more various statistical reports would be a very useful function
- So we mainly do our statics by downloading the orders/products and analysing them from a CSV file
- But we used to do that before we got on Multiorders, so it's not a problem for us
Switched From
WASP wasn't doing what we needed it to do, scanning was very lengthy and difficult process.
Why they chose it
"It just offered the functionality that we needed at a much better price."
Shannon E.
Verified UserConsumer Goods · 11-50 employees
Great product, support team & tech team are highly attentive and continue to invest in their product
Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.
- The integration with Shopify was so simple
- We finished it in about 45 minutes
- The main reason I like Multiorders is that it works for shipping and inventory and bundling of products
- The software does not require a lot of babysitting; it runs well on its own
- Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away
- We are located in the U
- S
- , and they updated their product to work with some U
- S
- -specific options like FedEx SmartPost
- They are really wanting to make the software product to be the best out there
- Some of the views could use some additional Sort options, but I know the tech teams are working on this
- Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count
- You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc
Switched From
We only used Zentail for bundling products from the consumer item into its component SKU's. Multiorders does this for us at a fraction of the cost. We didn't need all of the publishing from Zentail anymore, so it did not make sense to keep paying for it.
Darren T.
Verified UserRetail · 2-10 employees
Everything we wanted
A fantastic, professional service and with the support you receive nothing is too big or small to ask for help with.
- The software is spot on
- This product offers everything you need and then some
- Once set up this product is the best by a mile, compared to other systems we have used
The postal process is a bit long but once you get your head around it there are no issues
Switched From
Looking for another product that ticked all the boxes we needed. This product does just that
Dainius K.
Verified UserMarketing and Advertising · 2-10 employees
I recomend Multiorders
Verified reviewer
- it can free up your time for routine jobs
- nothing special, maybe integration, but its ok
Multiorders
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